Sr. Technical Program Manager, Fleet Technology Health, Global Fleet and Product

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Salary

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401(k) match

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Schedule

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Weekend work

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Application

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Assessment

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Deadline

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About this role

Sr. Technical Program Manager, Fleet Technology Health, Global Fleet and Product Bellevue, Washington, USA Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you'll fit right in here at Amazon. We are a smart team of doers who work passionately to create and improve technology and software to solve real-world challenges that will transform our customers' last mile delivery experience. The Last Mile Fleet Technology Products team is responsible for a suite of products transforming last mile delivery safety and operational efficiency. Our mission is to leverage advanced technologies and analytics tools to build the world's safest and most efficient fleet. As a Sr. Technical Program Manager, Fleet Technology Health, you will serve as the critical link between our Fleet Technology products and the operational support teams that depend on them. You will be the person who translates a device fault, a trending failure pattern, or a field installation defect into a root cause analysis, a corrective action plan, and a scalable support solution. You will monitor system performance, resolve escalated technical issues, develop support tooling, and drive continuous improvement initiatives to ensure fleet safety technology is deployed, functioning, and delivering value across the last mile network. Key job responsibilities * Monitor overall fleet technology system health and performance across the last mile network; leverage fleet telemetry, monitoring dashboards, and data analytics to proactively detect

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