Sr Technical Infrastructure Program Manager , Data Center Infrastructure Engineering (DCIE)

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About this role

Sr Technical Infrastructure Program Manager , Data Center Infrastructure Engineering (DCIE) Nashville, Tennessee, USA The Technical Infrastructure Program Manager III (TIPM III) within Data Center Infrastructure Engineering (DCIE) manages the lifecycle of complex, cross-functional infrastructure programs across Amazon Fulfillment and Logistics operations worldwide. This role operates both tactically and strategically - owning end-to-end program execution while defining program mission, vision, and long-term roadmaps that influence business and technology selections within a VP organization. The TIPM III drives collaboration across engineering, operations, vendors, finance, and field teams to deliver scalable, reliable, and cost-effective infrastructure. This includes owning product performance metrics, infrastructure health dashboards, and executive reporting (MBRs, QBRs, OP narratives) to provide stakholders with visibility into program impact, risks, and investment justification. This role requires the ability to navigate ambiguity where deployment strategy may not yet be defined, negotiate resources and priorities across teams, and find paths forward in difficult situations - all while mentoring others and driving process improvement. Key job responsibilities Program Strategy & Execution - Own lifecycle of complex, cross-functional infrastructure programs; define mission, vision, and success criteria - Drive strategy in ambiguous environments; negotiate resources and priorities across teams - Develop roadmaps balancing scope, risk, and short-term vs. long-term trade-offs Product Reporting & Performance Metrics - Own infrastructure KPIs (uptime, power efficiency, deployment cycle times, cost per deployment) - Build real-time dashboards; identify when deployment issues stem from technical design gaps Reporting & Business Reviews - Own OP1/OP2 narratives, 6-pagers, MBRs, QBRs, and risk reports - Present

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