Sr. Software Application Engineering Manager , Amazon Books

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About this role

Sr. Software Application Engineering Manager , Amazon Books Chennai, Tamil Nadu, IND Amazon Books is seeking a Software Application Engineering Manager III to lead Katalyst-Tech, a specialized automation and AI engineering team within the Risk, Operations, Success and Engagement (ROSE) organization. This leader will own the strategy and execution for scalable automation, operational tooling, AI-powered workflows, and application engineering solutions supporting Books Operations, Customer Service, Publishing, and Marketing organizations. The ideal candidate will combine strong technical leadership with operational excellence, driving large-scale automation initiatives that improve productivity, reduce operational cost, and enhance customer experience across multiple partner teams. Key job responsibilities Lead and grow a team of Application Engineers, System Development Engineers, and RPA Developers supporting multiple Books organizations Drive the design and delivery of scalable automation solutions, internal tools, workflow platforms, and AI-powered operational systems Partner with Operations, Product, Program, and Engineering teams to identify automation opportunities and prioritize high-impact initiatives Establish mechanisms for roadmap planning, project execution, dependency management, and operational reviews across multiple programs Drive operational excellence through standardized development, testing, deployment, and support processes Own delivery of GenAI and workflow automation initiatives leveraging AWS and internal Amazon technologies Mentor engineers and technical leads while building a high-performance engineering culture focused on innovation and execution Influence senior stakeholders through data-driven reviews, metrics, and long-term automation strategy A day in the life This role works closely with Operations, Product, Engineering, and Program teams across the Books organization to deliver scalable automation and AI-powered solutions. The leader will balance

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