Sr. Program Manager , Andon , RBS

Benefits

Parental leave

6 weeks From the posting source

Non-birth-parent leave

6 weeks From the posting source

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source

Seniority

Senior From the posting source

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Sr. Program Manager , Andon , RBS Bengaluru, Karnataka, IND We are seeking a Senior Program Manager to lead the 'Andon for All' charter - expanding Andon to address all customer-impacting defects across the Amazon network. This role requires strong analytical thinking, business acumen and solution design capability to understand complex customer problems, conceptualize them into signals and logic and define the right defect control mechanisms to prevent defects from recurring. The Senior Program Manager will conceptualize defect prevention strategies, convert customer pain points into productized, scalable solutions and onboard these signals into centralized tech platforms. The role demands sufficient technical depth to design solutions, assess feasibility, define business and system requirements through clear BRDs, write PRFAQs and influence system design, while partnering with Tech and Product teams for implementation. Success in this role depends on high influencing ability to align and secure agreement across multiple tech and business teams on defect control and prevention mechanisms. This is a highly ambiguous, high-impact role accountable for protecting customer experience and trust, preventing defect proliferation and driving durable, technology-enabled mechanisms at scale. Key Performance areas: 1) Ambiguity Management; will be working in new environment where there is no clear 'right' path or solution defined earlier. 2) Program Development; Developing the strategy and align with leadership. 3) Building Solutions; Developing tech-first solutions for reducing the manual dependency to drive cost-effective and centralized teams. 4) Dive Deep and eliminate Defects; Diving deep on the data, analyzing trends, inputs to provide data driven solutions to

Read the full description at www.amazon.jobs. FewerJobs shows a preview and links to the original posting.