Sr. Program Manager, AMXL JP

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About this role

Sr. Program Manager, AMXL JP Tokyo, JPN Amazon Extra Large (AMXL) Japan is seeking an experienced Senior Program Manager to own and execute high-visibility strategic initiatives focused on customer experience and technology. This role will drive innovations, programs, and features unique to Japan while implementing global programs for AMXL's Heavy & Bulky logistics network. The successful candidate will manage large-scale, complex initiatives, balance speed with quality, and deliver technology-based solutions that enhance customer experience and drive cost benefits across the end-to-end network. This position offers the opportunity to collaborate with global teams across the United States, Europe, and India while addressing local market needs in Japan. Key job responsibilities • Develop execution strategies, set priorities, and communicate effectively across business partners and stakeholders to translate program initiatives into logical sequences mapped against business impact • Coordinate with teams across multiple regions and geographies to understand, learn, implement, and execute programs adapted to Japan market requirements • Design and conduct pilot projects to gather insights, identify scalable solutions, and implement creative program and technology interventions for the end-to-end network • Partner with cross-functional teams including operations, delivery stations, technology, transportation planning, supply chain, and customer service to design and implement technical and process solutions • Analyze operational data to identify process gaps, drive sustained improvement projects, and write clearly articulated recommendations to senior leadership with supporting data and logical rationale A day in the life Each day brings new opportunities to delight customers through varied responsibilities. You will facilitate meetings with

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