Sr Mgr Customer Solution Manager, Energy and Utility

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Salary

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401(k) match

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Schedule

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Weekend work

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Application

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Deadline

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About this role

Sr Mgr Customer Solution Manager, Energy and Utility Houston, Texas, USA We are looking for a Sr. Manager - Customer Solutions Management (CSM) who thrives in a dynamic and customer-focused environment and is obsessed with accelerating the cloud and AI adoption of Energy & Utilities customers. You will lead a team of senior CSMs working with the largest Energy and Utilities customers and own delivery of strategically important suite of solutions with significant customer technical and business impact working with customer and partner teams. The Customer Solutions Manager organization serves as a trusted advisor combining technical and program management leadership with strategic business acumen to guide complex implementations - applying deep knowledge of AWS services, architecture principles, and domain-specific challenges to translate technical concepts into clear business outcomes and measurable results. The team guides our customers through the operational, educational and governance aspects of a successful AWS cloud journey driving adoption velocity and quality across engagements. They interface with customer and AWS leadership, driving collaboration between AWS and customer core groups to accelerate migrations and focus on strategic partnership execution in complex strategic programs. CSMs demonstrate execution excellence by proactively managing risks, building scalable mechanisms and best practices, and communicating effectively with diverse stakeholders at all organizational levels. You will drive the adoption of Generative AI across the CSM function to scale effectiveness and speed to solve customer challenges. In this role, you will be technically capable and credible in your own right as well as effective in shaping the

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