Sr. Manager Process Engineering, INFC Central Operations

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About this role

Sr. Manager Process Engineering, INFC Central Operations Bengaluru, Karnataka, IND Amazon's India FC Network is at the heart of our global fulfillment and logistics ecosystem - enabling seamless, scalable, and efficient operations across our expanding network. As a Senior Manager of Process Engineering, you will be a key leader driving operational excellence, process standardization, and continuous improvement across the INFC network. This role sits at the intersection of strategy and execution. You will lead a high performing PE team, partnering closely with Operations, Technology, Finance, and cross-functional stakeholders to design, implement, and scale processes that improve safety, quality, productivity, and cost efficiency. You will be expected to think big, challenge the status quo, and deliver measurable impact at scale. This is a people-first leadership role - you will be responsible for developing talent, building organizational capability, and fostering a culture of innovation and accountability within your team and across the broader INFC network. Key job responsibilities Process Design & Standardization: Lead the design, documentation, and deployment of scalable standard operating procedures (SOPs) and process frameworks across the INFC network. Drive end-to-end process mapping from associate onboarding through operational lifecycle, identifying gaps and opportunities for improvement. Partner with ACES and cross-functional teams to embed continuous improvement methodologies (Lean, Six Sigma, Kaizen) into daily operations. Operational Excellence & Performance Own and drive key performance metrics including productivity, quality, cost-to-serve, and safety across the INFC network. Identify and lead high-impact process improvement initiatives that deliver measurable results in safety, speed, quality, and cost.

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