Sr. Associate - Quality Analyst, Global Solutions & Risk Compliance (GSRC)

Benefits

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About this role

Sr. Associate - Quality Analyst, Global Solutions & Risk Compliance (GSRC) Bengaluru, Karnataka, IND The Global Solutions and Risk Compliance (GSRC) organization is a component of Amazon's operations, dedicated to ensuring the compliance of its products and services worldwide. GSRC's core mission is to keep customers, partners, and associates safe while protecting the company from legal and regulatory risks. With a diverse global team spanning across India, China, Poland, Romania, Netherlands, Jordan, Philippines and Costa Rica, GSRC partners with its stakeholders to classify products and ensure regulatory and legal compliance for product listings. GSRC raises the bar on quality by implementing operational changes matching the everchanging regulatory space. The team designs global, consistent, and scalable solutions and prioritize a blend between technology-driven and human decision-making processes. GSRC believes that innovation thrives on diversity, fostering an inclusive and equitable culture that empowers employees with opportunities for learning and development. Key job responsibilities Your job responsibilities as a Sr. Compliance Associate-Quality Analyst may include: • Performs quality audits on a daily basis using Standard Operating Procedure (SOP) and achieves self-utilization, productivity and quality as per defined targets. • Must be able to comprehend SOPs with minimal support and identify opportunities. • Identifies anomalies through audits (SOP defects, Process gaps etc.). • Uses knowledge and identifies defect/s & preliminary root causes, explains the rationale • Proposes solutions on quality/productivity and work on milestones with managers • Expertise in research - finding specific information (eg: products, regulations etc) in a timely manner. • Prepares

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