Senior Software Engineer, Amazon Customer Service

Benefits

Parental leave

20 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

6 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Offered From the posting source checked Jun 20, 2026
• Adoption assistance: Offered From the posting source checked Jun 20, 2026
• Surrogacy assistance: Not verified

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Offered From the posting source checked Jun 20, 2026

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

$168K-$227K From the posting source checked Jun 20, 2026

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$116,543 U.S. median for this role

Projected growth (BLS Employment Projections)

+9.8% - Much faster than average

70% above the BLS role benchmark for software engineering aggregate.

Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Engineering From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Senior Software Engineer, Amazon Customer Service Seattle, Washington, USA Do you want to solve real customer problems through innovative technology? Do you enjoy working on scalable services in a collaborative team environment? Do you want to see your code directly impact millions of customers worldwide? At Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. Customer obsession is part of our company DNA, which has made us one of the world's most beloved brands. Our Software Development Engineers (SDEs) use modern technology to solve complex problems while seeing their work's impact first-hand. The challenges SDEs solve at Amazon are meaningful and influence millions of customers, sellers, and products globally. We seek individuals passionate about creating new products, features, and services while managing ambiguity in an environment where development cycles are measured in weeks, not years. Key job responsibilities - Own team-level architecture and design for a major product area; deliver features spanning the full software lifecycle - Solve complex problems with multiple constraints; apply judgment in trade-offs between short-term delivery and long-term maintainability - Partner with product, science, and cross-team engineering on specification, decision modeling, and integration contracts - Lead design reviews and provide constructive direction on code and design to engineers at multiple levels - Drive cross-team coordination and ensure the team's product integrates cleanly with upstream and downstream systems Basic Qualifications: - 5+ years of non-internship professional software development experience - 5+ years of programming with at least one software

Read the full description at www.amazon.jobs. FewerJobs shows a preview and links to the original posting.