Senior Financial Analyst, Amazon Customer Service Finance

Benefits

Parental leave

Not verified not verified - source not recorded

Non-birth-parent leave

6 weeks Verified - from the job posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Offered Verified - from the job posting source checked Jun 20, 2026
• Adoption assistance: Offered Verified - from the job posting source checked Jun 20, 2026
• Surrogacy assistance: Offered Verified - from the job posting source checked Jun 20, 2026

Mental health support

Offered Verified - from the job posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Offered Verified - from the job posting source checked Jun 20, 2026

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

$83K-$117K Verified - from the job posting source checked Jun 20, 2026

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$106,409 U.S. median for this role

Projected growth (BLS Employment Projections)

+7.7% - Faster than average

6% below the BLS role benchmark for finance aggregate.

Matched to SOC 13-2011 - Finance aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company Verified - from the job posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Senior Financial Analyst, Amazon Customer Service Finance Seattle, Washington, USA Amazon seeks a highly effective Senior Financial Analyst to join the Amazon Customer Service Finance team as a key strategic partner. Amazon Customer Service serves as the steward of Customer Obsession across Amazon, with a mission to be unrelenting customer advocates by providing automated and human support while using customer signals to eliminate upstream defects. In this role, you will partner with Finance leaders across the Amazon CS organization to support transformative Customer Service initiatives, joining one of the most customer-obsessed finance teams at Amazon. Amazon Customer Service is focused on materially improving the customer experience while simplifying business operations. This transformation requires making step changes in how we serve customers, thinking differently about legacy approaches that no longer serve us, running fast with a sense of urgency, and intensifying focus on critical topics that will deliver the most material improvements to customer experience. If you've wanted to challenge existing processes, propose end-to-end redesigns, or drive tooling and automation decisions that impact the entire organization, this is your opportunity. The ideal candidate will take ownership of problems and question "that's how we've always done it.” Key job responsibilities As a Senior Financial Analyst supporting the CS Finance organization you will: - Manage multiple workstreams, balancing subject matter expertise with horizontal collaboration across the team - Independently deliver projects with limited oversight provided by your manager to scale, improve controllership, and create value-add enhancements - Build your understanding of the business

Read the full description at www.amazon.jobs. FewerJobs shows a preview and links to the original posting.