Senior Enterprise Support Manager, APJC Enterprise Support

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Salary

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Schedule

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Weekend work

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Application

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Assessment

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Deadline

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About this role

Senior Enterprise Support Manager, APJC Enterprise Support Taipei City, TWN AMAZON has built a reputation for excellence with most recent examples being named #5 most admired company in the US, #2 most innovative, and #1 in Customer Service. Amazon's technology business is carrying on that tradition while leading the world in Cloud technologies. With AMAZON Web Services (AWS) you have the chance to help individuals and businesses take their computing infrastructures and applications into "the Cloud". As a senior leader in the AWS Support team, you will be at the forefront of this transformational technology with interactions with leading companies in this space and engineers within Amazon developing the capability. You will be surrounded by people that are smart, passionate about cloud computing, and believe that world class support is critical to customer success. AWS Support provides technical support to a global list of customers that are building mission-critical applications on top of AWS services. As more and more large enterprises move their critical systems to the cloud, we are in need of high-powered technical talent to ensure a flawless customer experience. Unlike most support organizations, AWS Support is a self-standing business with revenue and P&L responsibility and one of the fastest growing businesses within AWS. The Senior Enterprise Support Manager is a strategically critical leadership role that uniquely combines technical support excellence with Premium Support Business Development (PSBD) responsibilities to build and scale the Taiwan Enterprise Support business. You will lead a team of Technical Account Managers who ensure

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