Senior Customer Solutions Manager, Global Financial Services CSM

Benefits

Parental leave

6 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

6 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Offered From the posting source checked Jun 20, 2026
• Adoption assistance: Offered From the posting source checked Jun 20, 2026
• Surrogacy assistance: Not verified

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Offered From the posting source checked Jun 20, 2026

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

$169K-$229K From the posting source checked Jun 20, 2026

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

152% above the BLS role benchmark for customer success aggregate.

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Senior Customer Solutions Manager, Global Financial Services CSM New York, New York, USA Are you customer obsessed, fluent in cloud and AI, and ready to help the world's most sophisticated financial institutions build at unbelievable scale? If so, we want to talk to you. Amazon Web Services is seeking a Senior Customer Solutions Manager to join our Global Financial Services team. In this highly visible role, you will guide technically advanced AWS customers - from leading banks and insurance companies to capital markets leaders and fintech innovators - along their multi-year journey to cloud and AI adoption. You will apply your technical expertise and complex program leadership skills to ensure that all AWS teams work together effectively to deliver outcomes for your customers. Acting as the critical connective tissue between Sales, Support, Solutions Architecture, and Professional Services, you will translate strategic account initiatives into executable actions - always working backwards from the customer's key milestones Key job responsibilities What You'll Do You are encouraged to think big, invent, and take ownership of Financial Services customer challenges. You will not only bring the best of AWS/Amazon to our customers, you will proactively help solve the customer's challenges through new ideas, tools, and mechanisms. Value Realization: You identify and accelerate the customer's realization of value throughout the cloud adoption lifecycle through the introduction of AWS services, AWS partner solutions, AWS best practices, and other innovations. Enablement: You build and drive programs to achieve organizational cloud readiness and cloud fluency through skills guilds,

Read the full description at www.amazon.jobs. FewerJobs shows a preview and links to the original posting.