Senior Applied AI Solutions Architect — Amazon Connect, Applied AI SA - AIVT
Amazon - Seattle, Washington, USA
Posted Jun 1, 2026
Benefits
- Parental leave
- 20 weeks From the posting source checked Jun 20, 2026
- Non-birth-parent leave
- 6 weeks From the posting source checked Jun 20, 2026
- Family-building benefits
- Mental health support
- Offered From the posting source checked Jun 20, 2026
- Relocation assistance
- Not verified
- Childcare support
- Offered From the posting source checked Jun 20, 2026
- Learning budget
- Not verified
- Verification
- Source-linked checked Jun 7, 2026
- Salary
- $154K-$208K From the posting source checked Jun 20, 2026
- 401(k) match
- Reported from DOL Form 5500 industry filing (not employer-specific)
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Market context
- U.S. role benchmark (BLS OEWS)
- $116,543 U.S. median for this role
- Projected growth (BLS Employment Projections)
- +9.8% - Much faster than average
55% above the BLS role benchmark for software engineering aggregate.
Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.
Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.
Role
Schedule
- Shift type
- Not verified
- Weekend work
- Not verified
Company
Application
Where they hire
State eligibility is not yet verified.
About this role
Senior Applied AI Solutions Architect — Amazon Connect, Applied AI SA - AIVT Seattle, Washington, USA Application deadline: Jun 16, 2026 This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges. The Applied AI Solutions Architecture team within AWS is seeking a hands-on, customer-obsessed Solutions Architect to accelerate customer adoption of Amazon Connect's AI capabilities. This role is part of the AI Velocity Team - a service-specific approach that assigns dedicated advisory and hands-on development resources directly to customers to achieve production-ready outcomes in weeks instead of months. As an Applied AI Solutions Architect, you will be embedded with customers to help them prepare their Amazon Connect implementations for production by focusing on three critical pillars of agentic AI: Model Selection - Guiding customers through evaluating and selecting the right foundation models (via Amazon Bedrock) for their contact center use cases, balancing latency, accuracy, cost, and compliance requirements. Prompt Configuration - Designing, testing, and optimizing AI prompts and system instructions for Amazon Connect AI agents, including self-service agents, answer recommendation agents, and custom orchestrator agents. Tool Configuration - Architecting and building the tool integrations (APIs, Lambda functions, data connectors, knowledge
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