Program Manager, Ultrafast delivery

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About this role

Program Manager, Ultrafast delivery Tokyo, JPN Are you a proactive, results-driven program manager with the capability to navigate ambiguity and deliver end-to-end initiatives in a fast-moving environment? Our team is building new programs, capabilities, and operational frameworks to accelerate growth, launch new services, and scale rapidly across markets. As a Program Manager, you will own and lead multiple high-impact initiatives that cut across project management, business operations, and stakeholder management within Amazon. You will partner with senior leaders, engineering, operations, regional stakeholders, and external teams to define strategy, launch programs, measure impact, and build scalable, repeatable solutions. You'll dive deep into data and drive process improvement. Key job responsibilities - Lead the planning, execution, and delivery of cross-functional programs from inception through launch and scale, ensuring milestones, dependencies, resources, and risks are managed. - Define business requirements, write functional or design specifications, build project plans, assign responsibilities, and develop launch schedules. - Own measurement frameworks and KPI reporting to track program performance; use data and metrics to identify issues, drive improvements, and ensure outcomes are achieved. - Drive change management: design and influence new processes, frameworks, or systems; enable adoption; and ensure sustainability of results in complex operational environments. - Collaborate with engineering/product, operations, finance, business operations, and other stakeholder teams to align priorities, manage dependencies, and enable delivery. - Communicate clearly and compellingly to senior leadership and stakeholders, summarizing program status, risks, actions, and results. - Build scalable, repeatable processes and tools that allow our team to move faster

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