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Program Manager, Markdown Operations, Worldwide Grocery Stores

Amazon - Seattle, Washington, USA

Posted Feb 18, 2026

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About this role

Program Manager, Markdown Operations, Worldwide Grocery Stores Seattle, Washington, USA Interested in working on an innovative and high-impact business that is changing the way customers think about grocery? The Business Enablement team within Worldwide Grocery Stores (WWGS) Central Merchandising Operations org is seeking an experienced Program Manager to lead clearance and markdown operations across our omnichannel grocery business. In this role, you will own the development and maintenance of standardized clearance and markdown processes, ensuring category teams have clear SOPs and operational guidelines to optimize inventory health while maximizing profitability. You will maintain a high bar for markdown operational excellence, working cross-functionally with Category Managers, Instock, Finance, and Analytics teams to deliver effective inventory optimization strategies across both in-store and online channels. The Business Enablement team serves as the cornerstone of WWGS's unified retail strategy, connecting business needs with technical solutions and establishing a framework that enables strategic decision-making. This role is critical to ensuring clearance and markdown operations run smoothly, efficiently, and at scale across the grocery network. Key job responsibilities - Develop and maintain comprehensive SOPs for clearance and markdown processes, ensuring category teams have clear operational guidelines for inventory optimization decisions - Lead proactive quality audits of markdown operations to ensure optimal inventory health and profitability outcomes - Execute manual corrective actions and coordinate with Instock teams to design automated mechanisms that optimize markdown timing and depth - Translate business requirements into clearly documented BRDs for markdown tool enhancements, facilitating seamless communication between business and technology teams

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