Program Manager, External Fulfilment Launch

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About this role

Program Manager, External Fulfilment Launch London, England, GBR External Fulfillment (EF) is Amazon's strategic solution for expanding fulfillment capacity through partnerships with Third-Party Logistics (3PL) providers. Operating over 30 nodes across Europe, EF integrates 3PL facilities seamlessly into Amazon's network using our externalized Amazon Fulfillment Technology (AFT-X) to deliver the same customer experience as Amazon-operated facilities. With ambitious growth plans to launch additional nodes in 2026 across various building types (TNS, IXD, AWD, 1DC, ACIPS), EF plays a critical role in Amazon's network expansion strategy. The EF launch process is a complex compound of multiple workstreams/phases, from initial network planning requirements through RFI/RFQ execution, contract negotiations, and operational go-live. Each launch requires careful coordination of stakeholders, adherence to strict timelines, and management of both Amazon-internal and 3PL-specific deliverables, all while ensuring compliance with legal frameworks and maintaining Amazon's operational standards. Key job responsibilities As EF Launch Program Manager, you will be responsible for leading the end-to-end launch of new 3PL nodes, from initial scoping through operational go-live. Key responsibilities include: - Managing complex multi-stakeholder projects to establish new 3PL operations, coordinating with Network Planning, Finance, Procurement, and Operations teams; - Leading the RFI/RFQ process to identify and select 3PL partners, including solution design validation and commercial negotiations; - Overseeing launch execution phases including building setup, systems integration, and operational readiness; - Ensuring compliance with legal and contractual frameworks while delivering optimal operational performance; - Contributing to the development of launch playbooks and standards as EF expands into new building types

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