Program Manager, EU Product Insurance Business Operations, Payments Business Operations
Amazon - Manchester, England, GBR
Posted Mar 3, 2026
Benefits
- Parental leave
- Not verified not verified - source not recorded
- Non-birth-parent leave
- 6 weeks Verified - from the job posting source checked Jun 20, 2026
- Family-building benefits
- Mental health support
- Offered Verified - from the job posting source checked Jun 20, 2026
- Relocation assistance
- Not verified
- Childcare support
- Offered Verified - from the job posting source checked Jun 20, 2026
- Learning budget
- Not verified
- Verification
- Source-linked checked Jun 7, 2026
- Salary
- Not verified
- 401(k) match
- Reported from DOL Form 5500 industry filing (not employer-specific)
Was this benefit information wrong? Tell us.
Market context
- U.S. role benchmark (BLS OEWS)
- $61,842 U.S. median for this role
- Projected growth (BLS Employment Projections)
- +1.9% - Slower
Matched to SOC 11-1021 - Operations aggregate by role bucket.
Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.
Schedule
- Shift type
- Not verified
- Weekend work
- Not verified
Company
Application
- Cover letter
- Not verified
- Assessment
- Not verified
- Deadline
- Not stated
Where they hire
State eligibility is not yet verified.
About this role
Program Manager, EU Product Insurance Business Operations, Payments Business Operations Manchester, England, GBR The European Product Insurance Business Operations team is seeking an experienced, hands-on, multi-talented Program Manager to drive operational excellence within the Product Insurance business at Amazon. In this role, you'll manage relationships with third-party partners and internal stakeholders while driving projects that improve customer experience. You'll identify operational gaps, resolve customer-impacting issues, and develop metrics to assess performance trends. This position offers an excellent opportunity to make a significant impact on both customer and partner experiences in a fast-paced, dynamic environment. Working at the intersection of operational excellence and strategic planning, you'll be responsible for both "run-the-business" tasks and strategic initiatives. Your ability to multitask in an environment with numerous demands while maintaining the highest standards with our internal stakeholders and external partners will be essential. This role requires strong communication skills, business judgment, and a data-driven approach to identify and address customer pain points. Key job responsibilities - Facilitate relationships with third-party insurance partners and internal teams, driving cross-functional collaboration to support the product insurance purchase experience on Amazon. - Manage program life-cycles, define objectives, and deliver projects to improve customer pain points within the larger Insurance and Payments organization. - Identify operational gaps and develop requirements for new projects, applying relevant tools and mechanisms to measure progress. - Resolve customer-impacting issues and work with internal teams to improve product insurance customers' experience through standardized processes improvements and automation. - Develop and analyze metrics to assess
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