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Program Manager, DSP DA Services Partner, DLXS

Amazon - Osasco, Sao Paulo, BRA

Posted Feb 5, 2026

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About this role

Program Manager, DSP DA Services Partner, DLXS Osasco, Sao Paulo, BRA The Program Manager of the DSP DA Services Partner Team (DDSP) within DLXS serves as a strategic, cross-functional leader responsible for driving operational and programmatic excellence across Brazil's Delivery Service Partner (DSP) network. This role combines strategic vision, analytical rigor, and innovative problem-solving to support DSPs spanning 20+ delivery stations. The position requires a tenacious individual who can influence functional stakeholders within Operations and other support teams while owning the mid-to-long-term strategy, vision, and execution for the DDSP team. The ideal candidate thrives in ambiguous environments, demonstrating the ability to navigate complex situations with minimal guidance while managing DSPs across a diverse network of stations. This role demands expertise in performance management tactics and techniques, coupled with a genuine passion for developing team members and fostering a culture of continuous improvement. The successful program manager leads through change with exceptional communication skills, partnering cross-functionally to drive alignment and influence stakeholders through data-driven insights and strategic recommendations. This position requires an individual with a proven work ethic and track record of leading teams to deliver measurable results in fast-paced environments. The program manager must balance competing priorities, managing both complex, multi-stakeholder initiatives and tactical quick-turn projects while demonstrating exceptional business judgment. The role involves diving deep into existing processes to identify capabilities, limitations, and improvement opportunities, then designing simple, scalable solutions to complex operational challenges. The successful candidate champions innovation through a "think big, act frugal" approach, evaluating stakeholder requests

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