Prod Comp Assc - TSE with Japanese language, RISC Ops

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Mental health support

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Schedule

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Weekend work

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Application

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About this role

Prod Comp Assc - TSE with Japanese language, RISC Ops Beijing, CHN The RISC Ops team is at the heart of our customer safety practices in Amazon. As a Senior Product Compliance Associate, you'll work closely with a wide variety of Amazon colleagues and external vendors. In this role, every day is an opportunity to learn more about the complexities of compliance. Key job responsibilities As part of your role, you will have the opportunity to - Classify products based on their potential compliance risk, for regulatory storage and transportation purposes. - Identify and remove any products from our website that violate policies. - Work with the legal and quality team to ensure the high standard of safety and compliance. - Follow standard operating procedures to ensure an exceptional customer experience. - Moreover, you will work closely with mentors and managers to develop your skills and unravel your potential. - Propose improvement opportunities for the processes you work on. - Train and mentor other associates. - Be in contact with stakeholders from different countries and cultures. - Get involved in analyzing metrics, interpreting trends and proposing corrective actions. Basic Qualifications: - Advanced proficiency in Japanese (reading and writing); JLPT N1 certification required - Intermediate proficiency in English (reading and writing) Preferred Qualifications: - 1-2 years of experience in the field of business processes based on data; - Experience in outsourcing business processes, operational processes; database management will be an advantage; - Ability to make decisions based on the recommendations provided

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