Principal UX Designer, Amazon Delivery Customer Experiences

Benefits

Parental leave

6 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

6 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Offered From the posting source checked Jun 20, 2026
• Adoption assistance: Offered From the posting source checked Jun 20, 2026
• Surrogacy assistance: Offered From the posting source checked Jun 20, 2026

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Offered From the posting source checked Jun 20, 2026

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

$164K-$222K From the posting source checked Jun 20, 2026

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$66,396 U.S. median for this role

Projected growth (BLS Employment Projections)

+3.5% - Average

191% above the BLS role benchmark for design aggregate.

Matched to SOC 27-1024 - Design aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Design From the posting source checked Jun 20, 2026

Seniority

Principal From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not required From the posting source checked Jun 20, 2026

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Principal UX Designer, Amazon Delivery Customer Experiences Bellevue, Washington, USA Have you ever experienced the delight of knowing you'll get a delivery exactly when and how you wanted it? Amazon Delivery's Customer Experiences team (ADX CX) is seeking our next Principal Designer to reimagine how millions of customers engage with their purchases across the entire post-purchase journey, transforming everyday moments into experiences customers can genuinely look forward to. In this role, you'll lead the strategic vision for post-purchase experiences spanning order tracking, delivery management, and returns. A key part of this role involves scaling our design systems to empower teams across Amazon's retail business with consistent, accessible patterns. You'll also champion AI enablement, exploring how emerging technologies can augment customer experiences and team capabilities. Your impact will extend beyond crafting intuitive solutions, you'll collaborate with senior leaders and diverse teams to connect evolving customer needs with emerging technologies. You'll mentor UX designers, serve as the connective force between teams, and uncover deep customer insights to turn ambitious concepts into seamless features, reshaping how people interact with their orders at scale. Key job responsibilities As a cornerstone of design leadership for our team and the broader Amazon Delivery Experience design organization, you will: • Establish design strategy and vision to inspire and deliver impactful experiences for the customer by delivering on design artifacts, research, and innovation activities • Identify cross-organization opportunities and align scalable solutions across programs and organizations to ensure a cohesive customer experiences • Develop and maintain a rising

Read the full description at www.amazon.jobs. FewerJobs shows a preview and links to the original posting.