Principal Technical Program Manager, Amazon Fashion & Fitness (F2) Tech

Benefits

Parental leave

6 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

6 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Offered From the posting source checked Jun 20, 2026
• Adoption assistance: Offered From the posting source checked Jun 20, 2026
• Surrogacy assistance: Offered From the posting source checked Jun 20, 2026

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Offered From the posting source checked Jun 20, 2026

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

$177K-$239K From the posting source checked Jun 20, 2026

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

237% above the BLS role benchmark for operations aggregate.

Posted salary is far from this role benchmark; treat it as low confidence.

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Principal From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Principal Technical Program Manager, Amazon Fashion & Fitness (F2) Tech Seattle, Washington, USA We are seeking a Principal Technical Program Manager to lead measurement and impact analysis of customer experience initiatives across our returns reduction program. This role will drive data-driven frameworks to quantify the multi-million dollar impact of CX features on return rates, working independently across 30+ organizations to establish measurement standards and analytical capabilities that enable systematic returns optimization. You will operate in an ambiguous space requiring deep technical judgment to build consensus across Directors and VPs on measurement methodologies, experimentation frameworks, and the trade-offs between topline growth, long-term profitability, and customer satisfaction. This position demands expertise in establishing zero-lag predictive metrics, integrating returns awareness into weblab bar-raising processes, and creating the analytical infrastructure necessary to embed returns measurement into our operational excellence culture. The role focuses on transforming how we measure CX impact on returns-from current 45-day lag metrics to real-time predictive capabilities-enabling teams to remediate issues before launch decisions are finalized while maintaining Amazon's bias for action in experimentation. Key job responsibilities Measurement Framework Development & Ownership Define and deliver the end-to-end strategy for measuring CX initiative impact on returns across 30+ departments. Own the roadmap for zero-lag predictive metrics that eliminate 45-day measurement delays, enabling real-time returns analysis in experimentation design. Technical Solution Architecture Decompose complex returns measurement challenges into scalable technical solutions. Partner with Principal Engineers, economists, and data scientists to design predictive models, analytical frameworks, and automated monitoring infrastructure for standalone returns metrics.

Read the full description at www.amazon.jobs. FewerJobs shows a preview and links to the original posting.