NAEF Subject Matter Specialist , NA External Fulfillment

Benefits

Parental leave

6 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

6 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Offered From the posting source checked Jun 20, 2026
• Adoption assistance: Offered From the posting source checked Jun 20, 2026
• Surrogacy assistance: Not verified

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Offered From the posting source checked Jun 20, 2026

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

CAD 26-39/hr From the posting source checked Jun 20, 2026

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

U.S. benchmark only; posted salary is not compared across countries or currencies.

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Work mode

Onsite From the posting source checked Jun 20, 2026

In-office days

5 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Required From the posting source checked Jun 20, 2026

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

NAEF Subject Matter Specialist , NA External Fulfillment Milton, Ontario, CAN As a North American External Fulfillment (NA EF) Subject Matter Specialist (SMS), you are a self-motivated individual with an interest in FC operations processes who is responsible for supporting various EF operations. In this role, you will (1) work with internal and external stakeholders to improve operations performance through diagnostics and recommendations for corrective actions. (2) Provide on-site support and training for the introduction of new processes or assist with site openings/migrations. Key job responsibilities - Support the SMS Manager in analyzing key figures from special reports and solution plans - Act as an interface between external providers and internal Amazon stakeholders on operations matters to communicate data and respond to inquiries - Support the external provider on a project basis in improving specific processes, introducing tools, and sharing best practices - Conducting “dive deeps” or ad hoc data extractions for recurring issues that require detailed analysis - Promoting compliance with operational processes at the external provider (e.g., Efficient Receive) by monitoring key figures, conducting on-site audits, and requesting corrective/preventive measures. - Communicating new or changed processes to the external provider, providing training, and assisting with troubleshooting. - Contributing to the EF team's continuous improvement initiatives (e.g., documenting processes, improving internal tools) - Applying benchmark standards and continuing education to increase expertise This role requires traveling up to 50% of time About the team North America External Fulfillment (NAEF) owns the externalization of Under The Roof (UTR) operations to

Read the full description at www.amazon.jobs. FewerJobs shows a preview and links to the original posting.