Merchant Onboarding Manager, Buy with Prime (BwP) & MultiChannel Fulfillment (MCF)

Benefits

Parental leave

6 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

6 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Offered From the posting source checked Jun 20, 2026
• Adoption assistance: Offered From the posting source checked Jun 20, 2026
• Surrogacy assistance: Offered From the posting source checked Jun 20, 2026

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Offered From the posting source checked Jun 20, 2026

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

$169K-$229K From the posting source checked Jun 20, 2026

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

152% above the BLS role benchmark for customer success aggregate.

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Merchant Onboarding Manager, Buy with Prime (BwP) & MultiChannel Fulfillment (MCF) Seattle, Washington, USA We are seeking an Onboarding Manager to lead the Technical Customer Solutions team (CSM-T), to join the MCCF team. As a Manager of CSM-Ts, you will have the exciting opportunity to help drive the growth, connect with customers, and shape the future of Buy With Prime (BwP) , MultiChannel Fulfillment (MCF) and other Amazon Supply Chain Services. This role will own building, managing, and scaling the team. The ideal candidate will possess a delivery background, with a passion for the customer, and experience leading technical and operational delivery teams. You will be adept at delivering desired outcomes through others, while staying abreast of the detail. You should also be a self-starter who is prepared to own, define, develop, and execute a strategy for onboarding programs within the defined region. If you are entrepreneurial and want to build and own transformative technology-driven products, join us in making history! Key job responsibilities - Utilize leadership skills, technical depth and business experience to lead the onboarding team and demonstrate progress and value to C-suite and other key stakeholders - Think strategically and execute on organization and team goals/initiatives and deliver results. - Manage team to exceed goals, manage onboarding pipelines, and report progress across different business stakeholders. - Develop customer solutions managers to think big, and deliver value to the customers and Amazon through innovation, continuous improvement and deliver value beyond onboarding programs. Key job responsibilities - As a

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