Manila Q1 2026 - CS Associate HirePro Pooling (Fixed-Term)
Amazon - Manila, National Capital Region, PHL
Posted Jan 14, 2026
Benefits
- Parental leave
- 6 weeks From the posting source checked Jun 20, 2026
- Non-birth-parent leave
- 6 weeks From the posting source checked Jun 20, 2026
- Family-building benefits
- Mental health support
- Offered From the posting source checked Jun 20, 2026
- Relocation assistance
- Not verified
- Childcare support
- Offered From the posting source checked Jun 20, 2026
- Learning budget
- Not verified
- Verification
- Source-linked checked Jun 7, 2026
- Salary
- Not verified
- 401(k) match
- Reported from DOL Form 5500 industry filing (not employer-specific)
Was this benefit information wrong? Tell us.
Market context
- U.S. role benchmark (BLS OEWS)
- $78,856 U.S. median for this role
- Projected growth (BLS Employment Projections)
- +0.8% - Slower
Matched to SOC 11-1021 - Customer Success aggregate by role bucket.
Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.
Role
Schedule
- Shift type
- Not verified
- Weekend work
- Required From the posting source checked Jun 20, 2026
Company
- Equity
- Offered Verified - SEC 10-K source checked Jun 20, 2026
Application
- Cover letter
- Not verified
- Assessment
- Required From the posting source checked Jun 20, 2026
- Deadline
- Not stated
Where they hire
State eligibility is not yet verified.
About this role
Manila Q1 2026 - CS Associate HirePro Pooling (Fixed-Term) Manila, National Capital Region, PHL Role: Customer Service Associate (CSA) - Seasonal Job Type: Fixed-term (Seasonal), Full-time Location: Three E-com Center, MOA Complex, Pasay City Our mission at Amazon is to be the Earth's most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that's why you'll find we approach things differently here. You won't be asked to read from a script or learn dialogue by heart. Instead, we'll provide you with the training you need to problem solve for our customers. You'll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love. What will you do as a Customer Service Associate? As an Amazon Customer Service Associate, you have very clear purpose: to prevent issues, solve queries, and delight our customers. You'll be the first point of contact for our North America and United Kingdom (UK) markets/ customers by answering their requests through phone, chat and/or email - this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions and communicate effectively with customers. What are your hours? This role requires working variable hours to match when customers need us most. You will work on shifting schedules and your work week is minimum 40 hours,
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