IT Support Engineer , IT Support Engineer I, OTS
Amazon - Cajamar, Sao Paulo, BRA
Posted Dec 4, 2025
Benefits
- Parental leave
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- Non-birth-parent leave
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- Family-building benefits
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- Fertility benefits: Not verified
- Adoption assistance: Not verified
- Surrogacy assistance: Not verified
- Mental health support
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- Relocation assistance
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- Childcare support
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- Learning budget
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- Verification
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- Salary
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Schedule
- Shift type
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- Weekend work
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Application
- Cover letter
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- Assessment
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- Deadline
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Where they hire
State eligibility is not yet verified.
About this role
IT Support Engineer , IT Support Engineer I, OTS Cajamar, Sao Paulo, BRA Revolutionize Global Operations with Amazon OTS At Amazon's core lies our Operations team, renowned for delivering excellence at unprecedented speed and scale. Every day, our facilities process and deliver millions of products to customers across the globe. OTS - OpsTech Solutions serves as the backbone of this massive operation, providing 24/7 IT support to keep our worldwide network running seamlessly. Your Role as IT Support Engineer Join us in shaping the future of e-commerce technology. As an IT Support Engineer, you'll: Deploy innovative technical solutions across regional facilities Provide expert support for hardware, operating systems, and enterprise applications Think creatively to solve unique challenges beyond standard procedures Collaborate with global teams to maintain and improve our technology infrastructure Drive operational excellence through hands-on problem-solving Why Amazon OTS? We offer more than just a job: Competitive salary and comprehensive benefits from day one Healthcare coverage that starts immediately Casual, practical work environment (yes, jeans and t-shirts are welcome!) Opportunity to work with cutting-edge technology Career growth in a dynamic, global environment Join our team of problem-solvers who take pride in powering the world's most customer-centric company. Help us write the next chapter in Amazon's technological evolution. Key job responsibilities Key Responsibilities: Technical Operations • Drive network excellence through advanced engineering, infrastructure management, and systems administration • Maintain critical systems uptime and performance during operational hours • Execute local technical projects from conception to completion Problem-Solving & Process Improvement
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