Head of Gamified CXs, Lifecycle Experiences
Amazon - Bengaluru, Karnataka, IND
Posted Jun 1, 2026
Benefits
- Parental leave
- 6 weeks From the posting source checked Jun 20, 2026
- Non-birth-parent leave
- 6 weeks From the posting source checked Jun 20, 2026
- Family-building benefits
- Mental health support
- Offered From the posting source checked Jun 20, 2026
- Relocation assistance
- Not verified
- Childcare support
- Offered From the posting source checked Jun 20, 2026
- Learning budget
- Not verified
- Verification
- Source-linked checked Jun 7, 2026
- Salary
- Not verified
- 401(k) match
- Reported from DOL Form 5500 industry filing (not employer-specific)
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Market context
- U.S. role benchmark (BLS OEWS)
- $102,662 U.S. median for this role
- Projected growth (BLS Employment Projections)
- +5.4% - Faster than average
Matched to SOC 11-1021 - Product Management aggregate by role bucket.
Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.
Role
Schedule
- Shift type
- Not verified
- Weekend work
- Not verified
Company
Application
- Cover letter
- Not verified
- Assessment
- Not verified
- Deadline
- Not stated
Where they hire
State eligibility is not yet verified.
About this role
Head of Gamified CXs, Lifecycle Experiences Bengaluru, Karnataka, IND As a Senior Product Manager / Head of Gamified Experiences on Amazon, you will own the product vision and execution roadmap for our Gamified Experiences charter. This charter sits at the intersection of behavioral science, game mechanics, and customer lifecycle strategy - and is responsible for designing and scaling engagement systems that transform occasional buyers into deeply settled customers across our emerging locales. You will lead the end-to-end product strategy for milestone-based rewards, missions, challenges, and progression systems that drive measurable increases in purchase frequency, selection width, and customer retention. Your systems will determine which gamified intervention to present, to whom, at what lifecycle stage, and with what reward construct - powered by our Intelligence Models and orchestrated through our agentic platform. This is a strategic and technical role that requires equal comfort with game design frameworks, ML-powered personalization, and financial sustainability modeling. You will work closely with applied scientists, software engineers, marketing stakeholders, and category teams to ship experiences that delight hundreds of millions of customers while driving settlement across India, Mexico, Brazil, Turkey, Saudi Arabia, UAE, Australia, Singapore, and South Africa. A day in the life Define and drive the 3-year product vision for Gamified Experiences across all emerging locales Own the P&L for gamification programs - including advertiser funding models Ship milestone-based rewards, missions, and progression systems that measurably improve customer settlement metrics Build and maintain the gamification configuration platform (Rewards Console) enabling self-service challenge creation by category
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