Head of E-commerce, Ring.com, Ring

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About this role

Head of E-commerce, Ring.com, Ring Hawthorne, California, USA Ring is seeking a visionary strategic operator to serve as Head of E-Commerce (L7) and the the Single-Threaded Owner (STO) of Ring.com globally. This leader will own the end-to-end P&L, define the long-term strategy for Ring's direct-to-consumer channel, and drive sustained revenue growth through relentless customer obsession, experimentation, and operational excellence. This role requires a leader who can Think Big while Diving Deep-setting a bold multi-year vision for Ring.com while simultaneously unlocking immediate, visible customer improvements. You will develop and lead a high-performing team and partner cross-functionally across Marketing, Product, Engineering, CRM, Analytics, and Operations to build a best-in-class digital commerce experience. The ideal candidate combines strong commercial instincts, deep expertise in e-commerce platforms, systems thinking to understand how platforms and technologies interconnect, technical fluency to translate backend capabilities into customer experience improvements, advanced experimentation rigor, AI fluency, and the ability to influence senior stakeholders while moving fast and delivering results. The mandate is clear: Establish Ring.com as a premier, best-in-class e-commerce platform for home and business security. Key job responsibilities Single-Threaded Ownership & P&L Leadership: * Own the global P&L for Ring.com, including revenue, conversion, AOV, attach, retention, and profitability. * Define and execute a strategic roadmap to establish Ring.com as a best-in-class DTC destination. * Set nimble, yet ambitious, goals aligned to business growth targets and customer experience metrics. * Build mechanisms to inspect, measure, and drive performance at weekly, monthly, and quarterly cadences. * Own the end-to-end customer journey

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