FinOps Analyst (Italian) - Accounts Payable, Retail FinCoM

Benefits

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Schedule

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Weekend work

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Application

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About this role

FinOps Analyst (Italian) - Accounts Payable, Retail FinCoM Pasay City, National Capital Region, PHL The ideal candidate will be experienced / background in a finance role with an understanding of finance operations and will have experience in relationship management. He/she will have problem solving skills with the focus on improving the processes and strengthening the relationships with the vendors. The candidate will have action-driven approach and will require to work proactively on issues on vendor's account while identifying areas of improvement. Working Conditions: - Normal Office Environment. - Report daily to the Pasay office. - This role will primarily be reporting on a mid-shift and may also be requested to be on shifting schedule from time to time. - Work during Holidays as may be required by the Company. - May be asked to render overtime on critical and peak times as may be required by the Business. Key job responsibilities Responsibilities include, but are not limited to: - Resolve complex vendor inquiries within defined timelines, ensuring accurate and thorough outcomes. - Meet or exceed all applicable process metrics consistently. - Identify and address root causes of recurring issues to prevent reoccurrence. - Manage vendor communications through inbound email and outbound calls. - Respond accurately and promptly to inquiries from internal stakeholders and external vendors, maintaining strong working relationships. - Drive proactive coordination with vendors and internal teams to resolve queries and issues efficiently. - Investigate and resolve vendor disputes, addressing underlying pain points with actionable solutions. - Deliver prompt,

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