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Especialista en Logística Inversa, AMZL Ops Integration

Amazon - Cuauhtémoc, Mexico City, MEX

Posted Jun 11, 2026

Benefits

Parental leave
6 weeks From the posting source checked Jun 20, 2026
Non-birth-parent leave
6 weeks From the posting source checked Jun 20, 2026
Family-building benefits
  • Fertility benefits: Offered From the posting source checked Jun 20, 2026
  • Adoption assistance: Offered From the posting source checked Jun 20, 2026
  • Surrogacy assistance: Not verified
Mental health support
Offered From the posting source checked Jun 20, 2026
Relocation assistance
Not verified
Childcare support
Offered From the posting source checked Jun 20, 2026
Learning budget
Not verified
Verification
Source-linked checked Jun 7, 2026
Salary
Not verified
401(k) match
Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)
$61,842 U.S. median for this role
Projected growth (BLS Employment Projections)
+1.9% - Slower

U.S. benchmark only; posted salary is not compared across countries or currencies.

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Operations From the posting source checked Jun 20, 2026
Seniority
Mid From the posting source checked Jun 20, 2026

Schedule

Shift type
Not verified
Weekend work
Required From the posting source checked Jun 20, 2026

Company

Equity
Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter
Not verified
Assessment
Not verified
Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Especialista en Logística Inversa, AMZL Ops Integration Cuauhtémoc, Mexico City, MEX Salario mensual base: $15, 687.50 MXN brutos más prestaciones superiores a las de ley. Ubicación: C. del Fresno 376, Atlampa, Cuauhtémoc, 06450 Ciudad de México, CDMX, México. Horario: Disponibilidad para rolar turnos día, noche y fines de semana. El equipo de Ops Integration - Reverse Logistics está buscando un Reverse Specialist apasionado por la excelencia operativa para impulsar el rendimiento de la logística inversa en la red AMZL México. Este rol es responsable de monitorear y gestionar la ejecución end-to-end de devoluciones de clientes (Customer Returns) y paquetes no entregables (Undeliverable Returns), así como otros flujos relacionados a retornos en 2 estaciones de entrega asignadas. El Reverse Specialist estará localizado en una estación base con visitas programadas a su segunda estación asignada (1 semana al mes), asegurando la cobertura operativa del flujo de logística inversa: desde la ejecución del plan de recolección hasta la reconciliación con el Fulfillment Center. Key job responsibilities - Monitorear diariamente las métricas de desempeño de logística inversa en sus 2 estaciones asignadas - Dar seguimiento a la ejecución de rutas con el equipo de Routing y OTR, identificando desviaciones y escalando oportunamente - Asegurar el cumplimiento del procedimiento UTR para controlar tiempos de procesamiento y la reconciliación de devoluciones al FC - Gestionar escalaciones operativas con Station Managers, Business Coaches y DSPs para resolver problemas de ejecución diaria - Analizar el feedback de debrief para identificar fallas de servicio y generar planes de acción

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