Data Center Operation Manager

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

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About this role

Data Center Operation Manager Seoul, KOR AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities •Hire, develop, build, and manage a team of Data Center Technicians, including the management of individual and team performance. •Lead and supervise the team to be responsible for maintaining and troubleshooting system, hardware, and network device issues. •Ensure effective and efficient management of data center operations, including ticket queue management, 7/24 shift arrangements, and hardware logistics. •Inspire and guide improvement in team processes, technology innovation, and automation. •Ensure all operational KPIs and metrics are being measured and met. •Manage outage by severity level and act

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