Customs Brokerage Specialist, ACT Destination Operations

Benefits

Parental leave

Not verified not verified - source not recorded; timestamp not recorded

Non-birth-parent leave

Not verified not verified - source not recorded; timestamp not recorded

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

$19-$33/hr not verified - source not recorded; timestamp not recorded

401(k) match

Not verified

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

13% below the BLS role benchmark for operations aggregate.

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

Not verified

Weekend work

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Application

Cover letter

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Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customs Brokerage Specialist, ACT Destination Operations USA Application deadline: Applications will be accepted on an ongoing basis At Amazon, we're committed to being Earth's most customer-centric company. The Amazon Customs & Trade (ACT) team plays a critical role in that mission - delivering end-to-end customs brokerage services that keep global supply chains moving efficiently and compliantly. We are looking for a detail-oriented and customer-obsessed Customs Brokerage Specialist to join our growing team. In this role, you will own daily customs clearance operations across ocean, air, rail, and truck cross-border shipments - partnering with freight forwarders, sellers, and vendors to ensure accurate documentation, timely entry filing, and full regulatory compliance. You'll be a key escalation point for clearance issues and a trusted resource for internal and external stakeholders. Key job responsibilities - Verify completeness and accuracy of customer onboarding documentation and commercial records - Prepare and submit import documentation to regulatory agencies to ensure timely release and delivery - Perform accurate data entry for entry filing, tariff classifications, and inspection records - Monitor shipment clearance status and manage issue escalation with freight forwarders and logistics partners - Generate and track delivery forms, ensuring all compliance requirements are met - Meet daily and weekly KPI targets for entry submission accuracy and timeliness - Serve as second-tier support for Customer Service escalations related to cross-border shipments - Collaborate with origin and destination logistics teams to resolve shipment issues end-to-end About the team The Amazon Customs & Trade (ACT) team is a fast-paced, high-impact

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