Customer Success Manager, Strategic Accounts

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$57,704 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.9% - Slower

Matched to SOC 41-2031 - Sales aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

Customer Success Manager, Strategic Accounts Shenzhen, CHN Amazon Global Selling is a key initiative to achieve our vision to offer customers Earth's largest selection. We provide businesses the opportunity to sell their goods on the Amazon platform worldwide. Each year, tens of thousands of businesses join our Marketplace in 10 countries, adding millions of new products. Amazon's Asia Global Selling Existing Seller Management (ESM) team currently seeks a results oriented Customer Success Manager who can learn quickly and build trust with various stakeholders in a dynamically changing environment. In this role, s/he will be a key member of the Asia Global Selling ESM Team, providing critical support to Strategic Account Management team in designing and launching marketing and Seller engagement campaigns, analyzing and presenting campaign results to senior leadership teams, optimizing existing work process for Strategic Seller event planning and execution; owning workstream optimization and tools development for Seller profiling across ESM organization, as well as leading Strategic Account Manager teams learning and development initiatives. The ideal candidate will have demonstrated project/program management skills (preferably in event and campaign management) and the ability to shape work for themselves and supporting other team mates. The position requires strong communication skills and the ability to innovate and build strong working relationships with numerous stakeholders within the organization. S/he also has a track record of program management, leading business initiatives, building workflow, and turning data into insights. Roles and Responsibilities: - Work closely with Account Management team to manage and drive critical programs

Read the full description at www.amazon.jobs. FewerJobs shows a source-linked preview and links to the original posting.