Amazon Tours Manager , Amazon Tours

Benefits

Parental leave

6 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

6 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Offered From the posting source checked Jun 20, 2026
• Adoption assistance: Offered From the posting source checked Jun 20, 2026
• Surrogacy assistance: Not verified

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Offered From the posting source checked Jun 20, 2026

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

$93K-$160K From the posting source checked Jun 20, 2026

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

104% above the BLS role benchmark for operations aggregate.

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Amazon Tours Manager , Amazon Tours Tracy, California, USA Amazon is seeking a dynamic and experienced Tour Manager to oversee our Tour Leader program at multiple Fulfillment Centers. This role is crucial in ensuring the delivery of high-quality, engaging tours that showcase Amazon's innovation, technology, and commitment to our employees and the environment. The Tour Manager will be responsible for remotely managing a team of Tour Leaders across various locations, with frequent travel to different sites for in-person observations, audits, and development work. The ideal candidate will have strong leadership skills, a passion for customer experience, and the ability to drive performance across multiple sites. Key job responsibilities 1. Manage and develop a team of Tour Leaders across multiple Robotics Fulfillment Centers. 2. Occasionally deliver high-caliber Fulfillment Center tours to VIP audiences. 3. Utilize Tour-delivery knowledge to travel frequently to different locations to observe tours, conduct audits, and provide on-site coaching and feedback. 4. Recruit, hire, and onboard new Tour Leaders as needed to maintain optimal staffing levels. 5. Collaborate with product and marketing teams to ensure tours are delivered as designed and meet established goals for capacity, traffic, and customer perception. 6. Develop and implement strategies to continuously improve tour quality and Leader performance. 7. Analyze tour feedback and performance metrics to identify areas for improvement and implement action plans. 8. Ensure all tours comply with safety regulations and Amazon's policies. 9. Create and deliver training programs to keep Tour Leaders updated on new technologies, company initiatives, and best

Read the full description at www.amazon.jobs. FewerJobs shows a preview and links to the original posting.