Process Strategy and Optimization Manager

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

Not verified last checked Jun 13, 2026

Salary

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401(k) match

Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked Jun 13, 2026.

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Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

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About this role

Process Strategy and Optimization Manager United States Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Process and Strategy Optimization (PSO) team within Fraud and Safety Operations supports the broader mission of protecting Airbnb's community and strengthening trust across the platform. We strive for seamless delivery of new defenses and enhancements that protect users, scale efficiently, and deliver a world-class experience. Our work ensures solutions are innovative, scalable, and operationally sound, enabling teams to deliver on Airbnb's promise of safety and trust. The Difference You Will Make: As the Process Strategy and Optimization Manager, you will drive large-scale, cross-functional initiatives that advance the strategic goals of Fraud and Safety Operations. You will lead programs that enhance user experience, reduce fraud and safety risks, and optimize operational efficiency. While this is an individual contributor role, it requires strong leadership and influence, providing guidance and thought partnership across PSO and cross-functional teams. A Typical Day: Translate operational needs into product, policy, and system requirements - serve as the voice of Operations in discussions with Policy, Product, Engineering, Data Science, and Shared Services. Drive strategic alignment across cross-functional stakeholders to ensure operational goals

Read the full description at careers.airbnb.com. FewerJobs shows a source-linked preview and links to the original posting.