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Topline Pro

10 open roles indexed with location, benefit, and apply-link signals where available.

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  • Senior Product Manager

    Brooklyn, NY

    unspecified Salary not disclosed

    Senior Product Manager Brooklyn, NY We're searching for an ambitious Sr. Product Manager to join the tech team in our Boston or New York office to lead a core, agentic product. This person will report directly to the CPO, Erik Ornitz https://www.linkedin.com/in/erikornitz/, and own the roadmap + buildout of this product to drive outsized customer and business impact. This is your chance to join a company that's not only growing fast, but reshaping an entire industry. ⚡ What you'll do In this role, you will: - Lead product for a dedicated, world class product, design, and engineering pod to build high-impact features that our users love - Discover, plan, and own the roadmap for Topline Pro agentic marketing products to empower our pros to grow their businesses faster than ever before - Successfully ship new features and drive adoption in collaboration with colleagues in sales, marketing, and customer success - Deeply understand our customers through continuous user research and collaboration across the business - Effectively communicate and document progress + learnings across the organization - Report directly to the Chief Product Officer and work with leadership to define product strategy 🎯 What we're looking for - Experience: Minimum of 4 years of full-time industry experience in product management, with a strong understanding of user-centric, agile development practices. Experience building AI-powered products is a plus. - User-centric: Passionate about creating great user experiences and products our customers love - Ambitious: Desire to invent new features that change the game for our

  • Business Development Representative - October Cohort

    Brooklyn, NY

    unspecified Salary not disclosed

    Business Development Representative - October Cohort Brooklyn, NY 📣 ROLE SUMMARY As a Business Development Representative (BDR) at Topline Pro, you'll join an early-career sales cohort responsible for owning the full sales cycle - from prospecting and discovery to demos and closing. This role is highly activity-driven and designed to build strong sales fundamentals through structured coaching, playbooks, and hands-on support. You'll develop the skills to manage a fast-moving pipeline, build meaningful relationships with small business owners, and close new business with confidence. Success means demonstrating strong follow-up discipline, pipeline management, and the ability to apply feedback quickly. You'll thrive if you bring positivity, grit, and coachability to an in-office, high-energy environment where collaboration and customer focus drive everything we do. This role begins on August 3rd, 5 days a week in our Brooklyn, NY (Domino Sugar Factory) office. ⚡ WHAT YOU'LL DO - Drive outbound prospecting through calls, emails, and other outreach to build and manage your own pipeline. - Run discovery conversations, deliver demos, and guide prospects through the full sales cycle with coaching and support. - Manage a fast-moving pipeline with strong follow-up discipline and attention to detail in our CRM. - Apply feedback from trainings, role plays, and coaching sessions to continuously sharpen your skills. - Collaborate closely with your cohort and sales leadership to share learnings, iterate on messaging, and contribute to team culture. - Represent Topline Pro with professionalism and enthusiasm, building trust with small business owners. 🎯 WHAT WE'RE LOOKING FOR - Excited

  • Business Development Representative - August Cohort

    Brooklyn, NY

    unspecified Salary not disclosed

    Business Development Representative - August Cohort Brooklyn, NY 📣 ROLE SUMMARY As a Business Development Representative (BDR) at Topline Pro, you'll join an early-career sales cohort responsible for owning the full sales cycle - from prospecting and discovery to demos and closing. This role is highly activity-driven and designed to build strong sales fundamentals through structured coaching, playbooks, and hands-on support. You'll develop the skills to manage a fast-moving pipeline, build meaningful relationships with small business owners, and close new business with confidence. Success means demonstrating strong follow-up discipline, pipeline management, and the ability to apply feedback quickly. You'll thrive if you bring positivity, grit, and coachability to an in-office, high-energy environment where collaboration and customer focus drive everything we do. This role begins on August 3rd, 5 days a week in our Brooklyn, NY (Domino Sugar Factory) office. ⚡ WHAT YOU'LL DO - Drive outbound prospecting through calls, emails, and other outreach to build and manage your own pipeline. - Run discovery conversations, deliver demos, and guide prospects through the full sales cycle with coaching and support. - Manage a fast-moving pipeline with strong follow-up discipline and attention to detail in our CRM. - Apply feedback from trainings, role plays, and coaching sessions to continuously sharpen your skills. - Collaborate closely with your cohort and sales leadership to share learnings, iterate on messaging, and contribute to team culture. - Represent Topline Pro with professionalism and enthusiasm, building trust with small business owners. 🎯 WHAT WE'RE LOOKING FOR - Excited

  • Customer Success Associate

    Brooklyn, NY

    unspecified Salary not disclosed

    Customer Success Associate Brooklyn, NY 📣 ROLE SUMMARY At Topline Pro, we're building a team of customer-first problem solvers who thrive on helping others succeed. As a Customer Success Associate, you'll be on the front lines of our customer experience, answering questions, solving issues, and jumping in wherever help is needed. This role is perfect for someone who loves connecting with people, is curious about how tech products work, and wants to build a strong foundation in a go-to-market career. You'll gain exposure to multiple teams working in our Brooklyn office, develop versatile skills, and play a key part in creating an outstanding experience for every Topline Pro customer. ⚡ WHAT YOU'LL DO - Be the first point of contact for customers, answering calls, texts, and emails with empathy, clarity, and urgency. - Troubleshoot questions and guide customers through solutions, ensuring every interaction leaves them confident and supported. - Flex between teams, from customer support to onboarding, stepping in where help is needed most. - Manage tasks in tools like Asana and Google Workspace to keep communication and workflows on track. - Learn new technologies quickly and help improve internal processes as we scale. - Collaborate with Customer Success Managers and onboarding specialists to deliver seamless experiences. - Play a key role in maintaining strong customer sentiment through fast, effective responses and proactive communication. 🎯 WHAT WE'RE LOOKING FOR - Exceptional written and verbal communication skills; able to make complex things sound simple. - A genuine passion for helping people

  • Customer Success Manager

    Brooklyn, NY | OnSite

    onsite Salary not disclosed

    Customer Success Manager Brooklyn, NY | OnSite 📣 ROLE SUMMARY We're looking for a Customer Success Manager to join our fast-growing team and serve as the trusted partner for our small business customers. This is an early-career role where you'll spend most of your day on calls helping business owners adopt our tools, solve problems, and grow their businesses. You'll build relationships, prevent churn, and ensure customers see real value from our platform-all while developing your skills in a supportive, high-energy startup environment in our Brooklyn office. ⚡ WHAT YOU'LL DO - Make a minimum of 30 customer calls per day, balancing training, proactive outreach, and retention conversations. - Build strong, trust-based relationships with small business owners (our “pros”). - Help customers adopt tools like websites, SEO, ads, and AI features by making them simple and accessible. - Drive retention by preventing churn, recovering delinquent accounts, and delivering creative solutions. - Manage competing tasks and priorities effectively in a fast-paced, dynamic environment. - Capture customer feedback and share it with product, engineering, and support teams. 🎯 WHAT WE'RE LOOKING FOR - 1+ years of early career experience delivering on scoped responsibilities with coaching. - Strong verbal communication; confident and comfortable on customer calls. - Tech-savvy and able to learn new platforms quickly. - Patient and empathetic when working with customers who have low tech familiarity. - Strong time management and organizational skills. - Growth mindset: open to feedback, eager to improve, and adaptable in a startup setting. 🤗 WHO YOU

  • Head of Finance

    Brooklyn, NY

    unspecified Salary not disclosed

    Head of Finance Brooklyn, NY 📣 ROLE SUMMARY We're hiring our first Head of Finance to build the finance function from the ground up as we scale from Series B and beyond. Reporting directly to our CEO, you'll be the operating partner on every major financial decision, owning FP&A, forecasting, accounting, board reporting, fundraising support, and the financial systems that will power the next phase of our growth. This is a rare opportunity to sit at the intersection of strategy and operations at an AI-native company with real revenue, real unit economics, and a massive market. You'll partner with the CEO and leadership team on capital strategy, build the core financial operating systems, and own the numbers that determine how we allocate capital. This role will be a key leadership position at Topline Pro. This role is 4 days a week in office, based out of our Williamsburg, Brooklyn office. ⚡ WHAT YOU'LL DO Build the finance function - Own the full finance stack: FP&A, accounting, payroll, treasury, tax, and financial compliance (working with our outsourced accounting partner) - Select and implement the financial systems Drive FP&A and the operating model - Own the company's financial model, annual budget, rolling forecast, and scenario planning - Work with Data team on in depth analyses around core SaaS / Unit Economic metrics - Partner with GTM leadership on revenue forecasting, sales capacity planning, and compensation design; partner with Product on pricing, packaging, and unit economics - Lead the monthly and quarterly close,

  • Senior AI Engineer

    Boston Office | Hybrid | Remote

    hybrid Salary not disclosed

    Senior AI Engineer Boston Office | Hybrid | Remote ABOUT THE ROLE We're hiring a Senior AI Engineer to join the team here in Boston. This is an opportunity to have a significant impact on the product. Come help us scale to the next level! You will have the opportunity to make a huge impact on a small yet growing team and culture. In this role, you will work directly on a cross-functional engineering team, reporting to the VP of Engineering. ⚡ WHAT YOU'LL DO - Build AI Agent and Chat Capabilities - Develop AI-powered assistants using cutting-edge technologies and tooling that help our customers run their small businesses - Deploy & Scale AI Features - Build infrastructure and pipelines to support real-time AI interactions in a production environment - Experiment & Iterate - Prototype new AI applications, evaluate their performance, and continuously refine them based on user feedback - Partner with engineering and product leaders - Contribute strategically and play a key role in the product development process 🎯 WHAT WE'RE LOOKING FOR - 5+ years of experience in AI, ML, or NLP-related engineering roles - Proficiency in Python, with preferred experience in Django, React, and PostgreSQL - Real-world experience with Retrieval Augmented Generation (RAG) and similar practices, including vector embeddings and vector databases - Hands-on experience with OpenAI and Anthropic APIs - Familiarity with LLMs and NLP techniques, including prompt engineering, fine-tuning, and evaluation - Experience with coded agentic frameworks such as Pydantic AI, LangChain/LangGraph, or similar -

  • Business Development Representative

    Brooklyn, NY | OnSite

    onsite Salary not disclosed

    Business Development Representative Brooklyn, NY | OnSite 📣 ROLE SUMMARY As a Business Development Representative (BDR) at Topline Pro, you'll join an early-career sales cohort responsible for owning the full sales cycle - from prospecting and discovery to demos and closing. This role is highly activity-driven and designed to build strong sales fundamentals through structured coaching, playbooks, and hands-on support. You'll develop the skills to manage a fast-moving pipeline, build meaningful relationships with small business owners, and close new business with confidence. Success means demonstrating strong follow-up discipline, pipeline management, and the ability to apply feedback quickly. You'll thrive if you bring positivity, grit, and coachability to an in-office, high-energy environment where collaboration and customer focus drive everything we do. ⚡ WHAT YOU'LL DO - Drive outbound prospecting through calls, emails, and other outreach to build and manage your own pipeline. - Run discovery conversations, deliver demos, and guide prospects through the full sales cycle with coaching and support. - Manage a fast-moving pipeline with strong follow-up discipline and attention to detail in our CRM. - Apply feedback from trainings, role plays, and coaching sessions to continuously sharpen your skills. - Collaborate closely with your cohort and sales leadership to share learnings, iterate on messaging, and contribute to team culture. - Represent Topline Pro with professionalism and enthusiasm, building trust with small business owners. 🎯 WHAT WE'RE LOOKING FOR - Excited to build a career in sales and eager to own the full cycle from prospecting through close. - Open

  • Sales Enablement Manager

    Brooklyn Office | OnSite

    onsite Salary not disclosed

    Sales Enablement Manager Brooklyn Office | OnSite 📣 ROLE SUMMARY We're hiring a Sales Enablement Manager to architect and lead the training and development strategy for our growing sales team. This is a high-impact, high-autonomy role for a builder-someone excited to create scalable onboarding and enablement programs from the ground up. You'll own everything from designing the onboarding experience to delivering live and asynchronous training, while partnering closely with Sales, Product, CX, and RevOps. Your work will directly elevate rep performance, reduce ramp time, and scale our go-to-market engine with confidence and clarity. ⚡ WHAT YOU'LL DO - Build and lead scalable onboarding and ongoing training programs for our sales team - Develop a structured, evolving sales curriculum that includes playbooks, modules, and training materials - Deliver live training sessions and create engaging self-serve content for continuous learning - Identify skill and performance gaps across the sales org and implement targeted enablement solutions - Partner cross-functionally with Sales, Product, CX, and RevOps to align enablement with GTM priorities - Enable BDRs on tools, messaging, processes, and objection handling - Track training effectiveness, adoption, and impact using performance data and feedback loops - Work with People Operations to align enablement with company-wide onboarding, performance management, and career development initiatives - Continuously improve programs based on business needs, rep feedback, and performance trends - Influence future enablement tooling and systems as we scale 🎯 WHAT WE'RE LOOKING FOR - 2+ years in sales enablement, L&D, or training roles - Proven ability to

  • Content Marketing Specialist

    Brooklyn, NY | Hybrid | Remote

    hybrid Salary not disclosed

    Content Marketing Specialist Brooklyn, NY | Hybrid | Remote 📣 ROLE SUMMARY We're looking for a creative, systems-minded Content Marketing Specialist who's excited to own our editorial engine end-to-end, turning content into a compounding, measurable growth channel. This role is perfect for someone who loves creating content that resonates with real people, thinks in systems and community, and knows how to connect a great story to a search result. You'll come in at an exciting moment: content is becoming our larger growth lever, and we need someone to own it. That means building, managing, and developing content across formats (blog, social, video, email) and ensuring every piece ladders up to a clear brand story, with a strategic focus on supporting SEO, GEO, and AEO. You'll shape how we produce, publish, distribute, and scale by partnering with Sales, Performance Marketing, and Design. If you want to join at the exact moment content shifts from "nice to have" to "growth engine," you'll feel right at home here. ⚡ WHAT YOU'LL DO - Own content strategy and the calendar. You'll run the full calendar across the website, email, social, paid ads, and community channels. Every piece should ladder up to business goals and brand positioning, and you decide what gets made, when it ships, and how we measure whether it worked. - Create across formats. Case studies, explainer videos, how-to guides, video scripts, social posts, newsletters, and long-form thought leadership. The common thread is content that speaks directly to home service Pros and