Employer profile
Lob
7 open roles indexed with location, benefit, and apply-link signals where available.
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Senior Platform Engineer
United States
unspecified $160K-$178KSenior Platform Engineer United States Lob was founded in 2013 by technical co-founders with a vision to connect the world one mailbox at a time. Today, we're transforming the way businesses use direct mail and bringing the power of technology to a traditionally manual channel. Our modern logistics and fulfillment engine helps businesses to build and scale high-quality, personalized direct mail programs without the operational burden. As we grow to meet the evolving needs of our customers and expand our product offerings, we're building a team to shape the future of direct mail. About The Role We are looking for a Senior Platform Engineer to help scale and improve the reliability, observability, performance, and cost efficiency of our platform infrastructure. This role is focused on observability engineering and infrastructure optimization across AWS environments. The ideal candidate has deep hands-on experience with Datadog, OpenTelemetry, and HashiCorp Nomad, and understands how to build highly visible, scalable, and operationally efficient systems while actively reducing unnecessary infrastructure spend. You will work closely with engineering teams to improve telemetry, monitoring, performance testing, platform reliability, and cloud infrastructure efficiency across a fast-moving distributed environment, including leveraging modern AI-driven tooling and operational workflows where appropriate. What You'll Work On Building and improving observability across distributed systems and services Designing dashboards, alerting, metrics, tracing, and telemetry pipelines Improving operational visibility using Datadog, and OpenTelemetry Helping evolve and mature the organization's observability strategy and tooling Supporting and improving HashiCorp Nomad orchestration environments Identifying and implementing AWS cost-saving opportunities across
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Senior Analytics Engineer
United States
unspecified $152K-$170KSenior Analytics Engineer United States Lob was founded in 2013 by technical co-founders with a vision to connect the world one mailbox at a time. Today, we're transforming the way businesses use direct mail and bringing the power of technology to a traditionally manual channel. Our modern logistics and fulfillment engine helps businesses to build and scale high-quality, personalized direct mail programs without the operational burden. As we grow to meet the evolving needs of our customers and expand our product offerings, we're building a team to shape the future of direct mail. Senior Analytics Engineer As a member of the Data team, you will develop data pipelines and build data models that enable the entire company to discover actionable insights and make rapid data-driven decisions. You will work with colleagues in Product and Engineering, as well as stakeholders across teams such as Sales, Finance, Marketing, and Operations to identify data needs and develop durable solutions that help answer business questions. As the Senior Analytics Engineer, you'll… Partner with stakeholders to identify problems, create insights, and develop durable data solutions. Build robust data pipelines to curate analytical data from internal and external systems. Curate the semantic data layer to bridge raw tables and business context and enable AI use cases. Develop dashboards and alerting systems that track and monitor business performance, with a focus on clear and insightful data visualizations. Exemplify analytics engineering best practices, such as modularity, testing, cataloging, and version control. Champion data governance, security, privacy, and retention
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Business Analyst, Operations
United States
unspecified $125K-$142KBusiness Analyst, Operations United States Lob was founded in 2013 by technical co-founders with a vision to connect the world one mailbox at a time. Today, we're transforming the way businesses use direct mail and bringing the power of technology to a traditionally manual channel. Our modern logistics and fulfillment engine helps businesses to build and scale high-quality, personalized direct mail programs without the operational burden. As we grow to meet the evolving needs of our customers and expand our product offerings, we're building a team to shape the future of direct mail. Business Analyst, Operations We are seeking a highly analytical and detail-oriented Business Analyst, Operations to join our Operations Team. In this role, you will serve as the technical analyst between our cross functional teams and operational reality You are the first line of defense for Lob's unit economics. Acting as the primary point of contact for unit economics relative to capacity and margin analysis. You will ensure our commercial agreements are highly competitive while strictly adhering to our financial guardrails. The ideal candidate pairs strong spreadsheet modeling skills with the communication tact required to help Go-To-Market (GTM) teams navigate the quote-to-cash process. As the Business Analyst, Operations, you'll work on… Deal Execution & Triage Monitoring the Deal Desk Queue: Act as the stakeholder for all incoming Deal Desk requests, ensuring the Sales team provides all necessary data and context before processing begins. Triage and Prioritize: Evaluate ad hoc requests based on urgency, deal size, and strategic importance.
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Staff Engineer, Quality Platform
United States
unspecified $188K-$208KStaff Engineer, Quality Platform United States Lob was founded in 2013 by technical co-founders with a vision to connect the world one mailbox at a time. Today, we're transforming the way businesses use direct mail and bringing the power of technology to a traditionally manual channel. Our modern logistics and fulfillment engine helps businesses to build and scale high-quality, personalized direct mail programs without the operational burden. As we grow to meet the evolving needs of our customers and expand our product offerings, we're building a team to shape the future of direct mail. About The Role The Staff Engineer, Quality Platform will lead Lob's quality program - establishing the standards, tooling, and dashboards that make quality measurable and visible across the engineering organization, enabling teams to ship with confidence and discipline. They will partner closely with engineering teams to build a culture where quality is a shared engineering responsibility, not an afterthought. This is a hands-on individual contributor role - the expectation is that this person leads through influence, credibility, and technical depth not through direct management authority. What You'll Work On Establish Lob's quality metrics program - standing up per-repo dashboards that surface test inventory, coverage trends, pass/fail rates, and flaky test signals across the engineering organization. Define and roll out a scheduled nightly test execution strategy across all repos, with regression alerting and failure triage tooling that gives teams early warning before defects reach production. Define and roll out Lob's Definition of Done - a shared standard
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Customer Solutions Engineer
United States
unspecified $30K-$35KCustomer Solutions Engineer United States Lob was founded in 2013 by technical co-founders with a vision to connect the world one mailbox at a time. Today, we're transforming the way businesses use direct mail and bringing the power of technology to a traditionally manual channel. Our modern logistics and fulfillment engine helps businesses to build and scale high-quality, personalized direct mail programs without the operational burden. As we grow to meet the evolving needs of our customers and expand our product offerings, we're building a team to shape the future of direct mail. Our Solutions Engineers serve as the technical counterparts to our Account Management teams and play a critical role in onboarding and implementing solutions for customers that allow them to be successful in their direct mail programs. We're looking for experienced SEs with deep technical curiosity and customer empathy who can build trusted partnerships with our Account Managers to help accelerate time-to-value and ensure successful deployment, adoption, retention, and growth. What will you bring to this role… 3+ years of tech/SaaS experience in an Implementation, Onboarding, Solutions Architect, or Post-Sale Solutions Engineer role. Technical proficiency on APIs and third-party integrations. Working knowledge of software platforms including CRM, CDP or marketing automation tools Excellent communication and presentation skills with the ability to present to a variety of external audiences Flexibility: This is a 100% remote role, with expected travel of approximately 20-25%. Preferred qualifications for this role include: Experience presenting to Marketing and Technical Professionals including Directors/VPs of Marketing
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Staff Data Engineer
United States
unspecified $175K-$205KStaff Data Engineer United States Lob was founded in 2013 by technical co-founders with a vision to connect the world one mailbox at a time. Today, we're transforming the way businesses use direct mail and bringing the power of technology to a traditionally manual channel. Our modern logistics and fulfillment engine helps businesses to build and scale high-quality, personalized direct mail programs without the operational burden. As we grow to meet the evolving needs of our customers and expand our product offerings, we're building a team to shape the future of direct mail. About The Role We're seeking an experienced Staff Data Engineer to lead the design and buildout of Lob's next-generation unified event tracking platform. The consolidated platform will feed a diverse set of use cases, including both customer-facing analytics and internal operational mail tracking. You will work with your colleagues on the Data, Engineering, and Product teams to design the new platform and lead the transition away from the old. You will also coach and mentor engineers on your team and drive us to raise the bar on trustworthiness for the entire data ecosystem. Some projects to get excited about: Collaborate with colleagues in the Data, Product, and Engineering teams to unify Lob's foundational data ecosystem and enable the buildout of internal and external data products Create modular, reusable frameworks to enable other engineering teams to publish events to the unified platform Implement thorough monitoring and alerting to ensure the health of the data platform Apply software development
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Lead Product Designer (Contract to Hire)
United States
unspecified $85-$100/hrLead Product Designer (Contract to Hire) United States Lob was founded in 2013 by technical co-founders with a vision to connect the world one mailbox at a time. Today, we're transforming the way businesses use direct mail and bringing the power of technology to a traditionally manual channel. Our modern logistics and fulfillment engine helps businesses to build and scale high-quality, personalized direct mail programs without the operational burden. As we grow to meet the evolving needs of our customers and expand our product offerings, we're building a team to shape the future of direct mail. Lead Product Designer (Contract to hire) Role Type: Individual Contributor + Team Lead Duration: [6 months / Ongoing] Role Summary Lob is entering a pivotal new chapter, and we are seeking a visionary Lead Product Designer to scale our product. In this role, you will do more than design features; you will design the systems and UX philosophies that elevate our design org. This is a unique opportunity to take a successful, established company and reimagine its design language for the AI era. You will have the autonomy to challenge old assumptions, and the startup environment to design high-impact features yourself. Key Responsibilities Leveraging best in class design practices and a deep understanding of JTBD, deliver recommendations that reduce friction across key customer workflows. Be the customer advocate. Drive roadmap prioritization conversations that stem from both qualitative and quantitative insights into how customers interact with our product. Refine Design Team processes with AI at