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Florence Healthcare

7 open roles indexed with location, benefit, and apply-link signals where available.

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  • Site Reliability Engineer (SRE)

    Atlanta, GA

    unspecified Salary not disclosed

    Site Reliability Engineer (SRE) Atlanta, GA What We Do: Florence software advances cures by helping the world's most important research sites do their best work. Our solutions are now used by over 30,000 research teams in 70 countries around the world-we're the most widely deployed site workflow tool in the industry. By the end of the decade, we'll double the pace at which new medicines get to market by doubling the output of trial site teams. To date, we were named a Deloitte Fast 50 business, G2 Category Leader, an Inc. & AJC best place to work, and an Inc. 5000 company five years in a row. At Florence, we are committed to make the world a better place by accelerating research while providing an environment for our employees where they can be happy in their lives, enjoy their jobs, and grow. What You'll Bring to the Team: We are seeking a Site Reliability Engineer (SRE) to join one of our Scrum teams and help ensure the reliability, scalability, and performance of the Florence™ platform. AI-driven tooling and automation are a cornerstone of how we build, operate, and scale our systems. In this role, you will work closely with product engineers while actively leveraging AI to improve observability, incident response, automation, and overall platform reliability. Coding assignments in this role will require working with AI-assisted development workflows as a core part of how solutions are designed and delivered. You Will: - Be an embedded member of a Scrum team, participating

  • Field Engineer

    Atlanta, GA

    unspecified Salary not disclosed

    Field Engineer Atlanta, GA What We Do: Florence software advances cures by helping the world's most important research sites do their best work. Our solutions are now used by over 30,000 research teams in 70 countries around the world-we're the most widely deployed site workflow tool in the industry. By the end of the decade, we'll double the pace at which new medicines get to market by doubling the output of trial site teams. To date, we were named a Deloitte Fast 50 business, G2 Category Leader, an Inc. & AJC best place to work, and an Inc. 5000 company five years in a row. At Florence, we are committed to make the world a better place by accelerating research while providing an environment for our employees where they can be happy in their lives, enjoy their jobs, and grow. What You'll Bring to The Team: We're looking for a highly technical, customer-oriented Field Engineer to help bring Florence's Trial Operations Platform to life across clinical research sites, sponsors, and CROs. You'll operate at the intersection of product, engineering, and customer success-owning implementations, integrations, and data workflows that power real-world clinical operations. You Will: - Be a team player: contribute to our culture, bring creative solutions to industry challenges, and help build a world-changing company - Work directly with customers to deploy, configure, and optimize the Florence platform in real-world clinical environments - Own end-to-end integrations-from discovery and requirements gathering through deployment, training, and ongoing support - Design, build, and

  • AI Automation Manager

    Atlanta, GA

    unspecified Salary not disclosed

    AI Automation Manager Atlanta, GA What We Do: Florence software advances cures by helping the world's most important research sites do their best work. Our solutions are now used by over 30,000 research teams in 70 countries around the world-we're the most widely deployed site workflow tool in the industry. By the end of the decade, we'll double the pace at which new medicines get to market by doubling the output of trial site teams. To date, we were named a Deloitte Fast 50 business, G2 Category Leader, an Inc. & AJC best place to work, and an Inc. 5000 company five years in a row. At Florence, we are committed to make the world a better place by accelerating research while providing an environment for our employees where they can be happy in their lives, enjoy their jobs, and grow. What You'll Bring to the Team: Florence is looking to transform internal operations through the use of AI-assisted automation in a safe and governed environment. Towards that mission, we want to build and steward an enduring company capability to systematically identify, apply, and scale AI-driven improvements across how Florence operates and delivers value. This role will directly lead us in that mission working as both a Program Lead and a “Capability Builder”. This means you will help define the Program goals, and lead it, but more importantly, be a “force multiplier” in ensuring teams are implementing new more efficient processes and learning from other teams in identifying the right

  • Bilingual Jr. Customer Support Associate (Spanish/English Required)

    Atlanta, GA

    unspecified Salary not disclosed

    Bilingual Jr. Customer Support Associate (Spanish/English Required) Atlanta, GA What We Do: Florence software advances cures by helping the world's most important research sites do their best work. Our solutions are now used by over 30,000 research teams in 70 countries around the world-we're the most widely deployed site workflow tool in the industry. By the end of the decade, we'll double the pace at which new medicines get to market by doubling the output of trial site teams. To date, we were named a Deloitte Fast 50 business, G2 Category Leader, an Inc. & AJC best place to work, and an Inc. 5000 company five years in a row. At Florence, we are committed to make the world a better place by accelerating research while providing an environment for our employees where they can be happy in their lives, enjoy their jobs, and grow. *Please note the schedule for this position is Monday - Friday, 10:00 AM - 7:00 PM ET* What you'll bring to the team: At Florence we're passionate about making it easy for our customers to contribute to research and find cures. A technical issue should never slow them down! As a Junior Customer Support Associate you are their first line of defense. You will work directly with end users to help solve their problems, share product knowledge, and ensure their satisfaction throughout their Florence journey. This role supports both English and Spanish speaking customers. You will: - Customer Support Delivery: Respond to customer inquiries via

  • AI Product Manager

    Atlanta, GA

    unspecified Salary not disclosed

    AI Product Manager Atlanta, GA What We Do: Florence software advances cures by helping the world's most important research sites do their best work. Our solutions are now used by over 30,000 research teams in 70 countries around the world-we're the most widely deployed site workflow tool in the industry. By the end of the decade, we'll double the pace at which new medicines get to market by doubling the output of trial site teams. To date, we were named a Deloitte Fast 50 business, G2 Category Leader, an Inc. & AJC best place to work, and an Inc. 5000 company five years in a row. At Florence, we are committed to make the world a better place by accelerating research while providing an environment for our employees where they can be happy in their lives, enjoy their jobs, and grow. What You'll Bring to The Team: At Florence, we're passionate about making it easy for our customers to contribute to research and find cures. The AI Product Manager role offers an exciting opportunity to build innovative products and solutions that help our customers (Clinical Research Sites, Sponsors and CROs) accelerate clinical research and advance cures. In this role, you will not only define the product strategy for one of our solutions, but also assume a broader role influencing the strategic direction of our holistic platform offering. You will work closely with Customers, Sales, Marketing, Product Design, Engineering, and leaders from across teams to align corporate strategies to product strategies

  • Senior AI Engineer

    Atlanta, GA

    unspecified Salary not disclosed

    Senior AI Engineer Atlanta, GA What We Do: Florence software advances cures by helping the world's most important research sites do their best work. Our solutions are now used by over 30,000 research teams in 70 countries around the world-we're the most widely deployed site workflow tool in the industry. By the end of the decade, we'll double the pace at which new medicines get to market by doubling the output of trial site teams. To date, we were named a Deloitte Fast 50 business, G2 Category Leader, an Inc. & AJC best place to work, and an Inc. 5000 company five years in a row. At Florence, we are committed to make the world a better place by accelerating research while providing an environment for our employees where they can be happy in their lives, enjoy their jobs, and grow. What You'll Bring to The Team: We are looking for a Senior AI Engineer to design, build, and deploy high-quality AI-powered features. This role focuses on owning end-to-end implementation of AI systems within a product area - from prototyping to production - with a strong emphasis on reliability, iteration, and measurable impact. You will work closely with product and engineering teams to turn ambiguous problems into effective AI solutions, while contributing to best practices and raising the bar for AI development. You Will: End-to-End AI Feature Ownership - Design and implement AI-powered features (LLM workflows, copilots, and agent-based systems with tool use and multi-step reasoning) - Own the full

  • Strategic Engagement Director

    Atlanta, GA

    unspecified Salary not disclosed

    Strategic Engagement Director Atlanta, GA What We Do: Florence software advances cures by helping the world's most important research sites do their best work. Our solutions are now used by over 30,000 research teams in 70 countries around the world-we're the most widely deployed site workflow tool in the industry. By the end of the decade, we'll double the pace at which new medicines get to market by doubling the output of trial site teams. To date, we were named a Deloitte Fast 50 business, G2 Category Leader, an Inc. & AJC best place to work, and an Inc. 5000 company five years in a row. At Florence, we are committed to make the world a better place by accelerating research while providing an environment for our employees where they can be happy in their lives, enjoy their jobs, and grow. What You'll Bring to the Team: We are seeking a Strategic Engagement Director to drive value delivery and strategic alignment across a portfolio of high-impact clinical research accounts. This mid-to-senior level role blends program execution, customer consulting, and internal alignment to ensure Florence's offerings meet evolving sponsor, CRO, and site needs. Reporting to the VP of Professional Services , you will lead solutioning efforts, guide implementation success, and surface strategic opportunities within key engagements. Your impact will be deep within assigned accounts , where you will bridge the gap between customer expectations and Florence's roadmap. You'll translate complex customer requirements into scalable solutions using Florence tools, triage requests against