Employer profile
Cluely
4 open roles indexed with location, benefit, and apply-link signals where available.
Open roles
Showing the most recent indexed roles for this employer.
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Customer Support Specialist
Remote
remote Salary not disclosedCustomer Support Specialist Remote Location: Remote Type: Part-Time Compensation: $25/hour Hours: 10:00 AM - 2:00 PM ET (Monday-Friday) and or Saturday & Sunday About the Role Cluely is seeking a Customer Support Specialist who thrives in a fast-paced startup environment and wants to play a meaningful role in shaping product direction through direct customer interaction. This is more than just a support position-it's an opportunity to serve as the crucial bridge between our customers and our product team, giving you real influence over how Cluely evolves to meet user needs. In this role, you'll be responsible for managing our customer support inbox through Intercom, ensuring every customer inquiry receives a timely and thoughtful response. Your primary objective will be to achieve inbox zero each day by resolving customer issues efficiently-whether that means processing refunds through Stripe, providing helpful guidance, or escalating technical issues to our engineering team via Slack. What You'll Do Your day-to-day responsibilities will include: - Managing Customer Communications: Monitor and respond to all incoming customer support tickets through Intercom during your shift, maintaining our commitment to responsive, helpful service - Problem Resolution: Assess each customer inquiry and determine the appropriate course of action-whether it's providing a solution directly, processing a refund, or escalating to engineering - Processing Refunds: Handle refund requests efficiently through Stripe when appropriate, ensuring customers have a smooth experience even when things don't work out - Engineering Escalation: Identify technical issues that require engineering attention and communicate them clearly to our development team through
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Engineering Intern
San Francisco, California, United States
unspecified $250K-$350KEngineering Intern San Francisco, California, United States About Cluely Cluely is building AI to give you an unfair advantage in every situation. It acts as a desktop assistant that takes in screen, mic, and audio context to give you information and suggestions that existing model providers cannot, due to a lack of context. We will win for two reasons: 1) Chatbots are not the best interface for multi-modal AI 2) We can make anything viral About the Role We work six days a week in-person in San Francisco, 10-12 hours a day. You are expected to live within a block of the office (housing provided). Our eng team is a mix of staff-level SWEs and tuff 19 yr olds, check it out here . You might be a good fit if you are: - One of the best engineers in the world - Down to gamble your life into greatness Compensation: - Founding engineers get anywhere from $250-350k base + 0.25-0.5% equity - We also offer free housing, free food, and free transportation.
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Videographer
San Francisco, California, United States
unspecified Salary not disclosedVideographer San Francisco, California, United States Cluely makes great videos. It's a huge part of what we do. We're always looking for exceptional talent who can help us take our videos to the next level. This role is right for you if you understand cinematography, lighting, directing, and everything in-between intricately, have a history of making movies or short films, and love everything content. You must have a strong sense of humor. A large part of the interview process will be us determining if you are funny and capable of generating videos that make people laugh. You must be a strong generalist who can make things happen. If you have an idea, you will often not have a production assistant to help you make it happen. If you want to make a podcast, it'll be on you to create the scene, buy the props, set up the lighting, buy the microphones, and everything in between. You must also be comfortable working 12 hours a day 6 days a week. This will likely be the most intense job of your life. You will live a block away from the office and spend most, if not all, of your waking hours working with a young and energetic team. In return, you get - 150k-200k cash salary + equity - Free housing - Free food - To work at an extremely fast moving early stage tech startup - To get connected with huge influencers - A guaranteed girlfriend/boyfriend after 1 year
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Founding Engineer (Fullstack TypeScript)
San Francisco, California, United States
unspecified $250K-$350KFounding Engineer (Fullstack TypeScript) San Francisco, California, United States About Cluely Cluely is building AI to give you an unfair advantage in every situation. It acts as a desktop assistant that takes in screen, mic, and audio context to give you information and suggestions that existing model providers cannot, due to a lack of context. We will win for two reasons: 1) Chatbots are not the best interface for multi-modal AI 2) We can make anything viral About the Role We work six days a week in-person in San Francisco, 10-12 hours a day. You are expected to live within a block of the office (housing provided). The entire codebase is strictly typed (no ts-ignore or any s). We use Bun, Elysia , and strictly typed routes. You might be a good fit if you are: - One of the best engineers in the world - Strong fullstack engineer (React/Electron/Infra experience) - You should know how to efficiently fetch and cache data in a React application - You should know how to design and structure database schemas that optimize read and write performance - You should be comfortable deploying and scaling applications and be able to weigh pros and cons of different infra/devops solutions - I will sanity check all of the above in an interview with you - Down to gamble your life into greatness Compensation: - Founding engineers get anywhere from $250k-$350k base + 0.25-0.5% equity - We also offer free food