Employer profile
Close
7 open roles indexed with location, benefit, and apply-link signals where available.
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Open roles
Showing the most recent indexed roles for this employer.
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Senior Software Engineer - Backend (USA Only - 100% Remote)
USA - Remote | Remote
remote Salary not disclosedSenior Software Engineer - Backend (USA Only - 100% Remote) USA - Remote | Remote ABOUT US Since 2013, we've been building a CRM that gets out of your way and helps your team sell more, faster. No manual data entry, no 10-click workflows. Just communication-first sales software designed to help you succeed and scale. We're bootstrapped and profitable which means we answer to our customers and play by our rules. We're proud of our 120-person, 100% remote team, focused on building Close so that no small, scaling business fails because it can't figure out sales. OUR STACK Our backend tech stack https://stackshare.io/close-crm/close consists primarily of Python Flask web apps with our TaskTiger https://github.com/closeio/tasktiger scheduler handling many of the backend asynchronous task processing chores. Our data stores include MongoDB, PostgreSQL, Elasticsearch, and Redis. The underlying infrastructure runs on AWS using a combination of managed services like EKS, MSK, RDS and ElastiCache and non-managed services running on EC2 instances. We have CI/CD pipelines that build Docker images, run automated tests and deploy to Kubernetes clusters. We also use these images in our local development environment allowing coding locally against all of our services. We have a well-documented public API https://developer.close.com/ that is consumed by our front-end JavaScript app as well as numerous integrations. Our infrastructure is heavily automated using Terraform, Ansible and other AWS tools. We love open sourcing our code and ideas on our GitHub https://github.com/closeio and on The Making of Close https://making.close.com/, our behind-the-scenes Product & Engineering blog. Check
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Software Engineer - Support (USA Only - 100% Remote)
USA - Remote | Remote
remote Salary not disclosedSoftware Engineer - Support (USA Only - 100% Remote) USA - Remote | Remote ABOUT US Since 2013, we've been building a CRM that gets out of your way and helps your team sell more, faster. No manual data entry, no 10-click workflows. Just communication-first sales software designed to help you succeed and scale. We're bootstrapped and profitable which means we answer to our customers and play by our rules. We're proud of our 120-person, 100% remote team, focused on building Close so that no small, scaling business fails because it can't figure out sales. ABOUT THE ROLE We're hiring a Software Engineer to build the tools and AI Systems that our Support team runs on. Support is one of the things our customers love most about Close, and as ticket volume grows and AI rewrites what good support looks like, we're adding another embedded engineer inside the Support function to continue building the systems that make our team great and keep our customers happy. AI runs through everything we're building here. This person will be tasked with deciding what parts of the support workflow to automate and what to leave alone, then shipping those decisions. You'll work directly with the Support team and our other Support Engineers, so you know what's most valuable to build and have close technical collaborators. You'll report to our Director of Support. YOU ARE - A Software Engineer who builds for the person sitting next to you. You have 3+ years of Software Engineering
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Site Reliability Engineer (USA Only - 100% Remote)
USA - Remote | Remote
remote Salary not disclosedSite Reliability Engineer (USA Only - 100% Remote) USA - Remote | Remote ABOUT US Since 2013, we've been building a CRM that gets out of your way and helps your team sell more, faster. No manual data entry, no 10-click workflows. Just communication-first sales software designed to help you succeed and scale. We're bootstrapped and profitable which means we answer to our customers and play by our rules. We're proud of our 120-person, 100% remote team, focused on building Close so that no small, scaling business fails because it can't figure out sales. OUR STACK Our backend tech stack https://stackshare.io/close-crm/close consists primarily of Python Flask web apps with our TaskTiger https://github.com/closeio/tasktiger scheduler handling many of the backend asynchronous task processing chores. Our data stores include MongoDB, PostgreSQL, Elasticsearch, and Redis. The underlying infrastructure runs on AWS using a combination of managed services like EKS, MSK, RDS and ElasticCache and non-managed services running on EC2 instances. We have CI/CD pipelines that build Docker images, run automated tests and deploy to Kubernetes clusters. We also use these images in our local development environment allowing coding locally against all of our services. We have a well-documented public API https://developer.close.com/ that is consumed by our front-end JavaScript app as well as numerous integrations. Our infrastructure is heavily automated using Terraform, Ansible and other AWS tools. We love open sourcing our code and ideas on our GitHub https://github.com/closeio and on The Making of Close https://making.close.com/, our behind-the-scenes Product & Engineering blog. Check out our
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Customer Success Associate (USA Only - 100% Remote)
USA - Remote | Remote
remote Salary not disclosedCustomer Success Associate (USA Only - 100% Remote) USA - Remote | Remote ABOUT US Since 2013, we've been building a CRM that gets out of your way and helps your team sell more, faster. No manual data entry, no 10-click workflows. Just communication-first sales software designed to help you succeed and scale. We're bootstrapped and profitable which means we answer to our customers and play by our rules. We're proud of our 120-person, 100% remote team, focused on building Close so that no small, scaling business fails because it can't figure out sales. ABOUT THE ROLE Close is looking for a Customer Success Associate to help drive retention and growth among our new customers. In this role, you won't be assigned dedicated accounts, instead, you'll work with a variety of startups and growing companies as they begin their journey with Close. You'll connect directly with our new customers (often Founders and CEOs!), acting as their Close consultant and setting them up for success on the platform. Your focus will be on proactively reaching out to new customers to book account reviews where you will help them build strong sales processes within Close. As a CSA, you'll make a real impact for the scaling businesses you work with, and directly increase customer retention. You'll report to our Manager of Customer Success and work closely with our Success team leaders and our current CSM team. YOU ARE: - Backed by at least one year of experience with B2B SaaS. - Preference
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Senior Software Engineer - Frontend/React (USA Only - 100% Remote)
USA - Remote | Remote
remote Salary not disclosedSenior Software Engineer - Frontend/React (USA Only - 100% Remote) USA - Remote | Remote ABOUT US Since 2013, we've been building a CRM that gets out of your way and helps your team sell more, faster. No manual data entry, no 10-click workflows. Just communication-first sales software designed to help you succeed and scale. We're bootstrapped and profitable which means we answer to our customers and play by our rules. We're proud of our 120-person, 100% remote team, focused on building Close so that no small, scaling business fails because it can't figure out sales. OUR STACK Our frontend is a single-page TypeScript web app built in React. We bundle with Vite and target modern browsers only. We test with Vitest, React Testing Library, Playwright, and Chromatic for visual regression. Our UI updates in near real-time using WebSockets and WebRTC, is styled via CSS modules, and is performance-tuned with route-based code splitting and skeleton UI. We've built our own design system, documented in an extensive Storybook. We sweat the UI/UX details and work collaboratively with Product throughout the design process - from lo-fi wireframes through Figma and into code. Our frontend is built on top of our REST API and GraphQL endpoints, backed by a Python/Flask/FastAPI, MongoDB, Postgres and Elasticsearch stack running on AWS. We love open sourcing our code and ideas on our GitHub https://github.com/closeio and on The Making of Close https://making.close.com/, our behind-the-scenes Product & Engineering blog. Check our projects such as react-custom-scroller https://making.close.com/posts/introducting-react-custom-scroller-component, use-infinite-scroll https://making.close.com/posts/introducting-use-infinite-scroll-react-hook, use-abortable-effect
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Staff Product Manager - Monetization (USA Only - 100% Remote)
USA - Remote | Remote
remote Salary not disclosedStaff Product Manager - Monetization (USA Only - 100% Remote) USA - Remote | Remote ABOUT US Since 2013, we've been building a CRM that gets out of your way and helps your team sell more, faster. No manual data entry, no 10-click workflows. Just communication-first sales software designed to help you succeed and scale. We're bootstrapped and profitable which means we answer to our customers and play by our rules. We're proud of our 120-person, 100% remote team, focused on building Close so that no small, scaling business fails because it can't figure out sales. ABOUT THE ROLE Monetization is one of the biggest growth levers Close has. Now we're hiring our first dedicated Staff PM to own it all - pricing, packaging, billing, and placement - across a business that's bootstrapped, profitable, and trying to nearly double our paid customer base by the end of 2027. This role is both strategy and execution. Close's customers are ambitious small businesses: founders, agencies, coaches, service teams. Understanding how they think about value, price, and software trust is central to this job. But so is the gnarly billing infrastructure underneath them (Stripe, legacy code, edge cases for days). You'll work across three horizons at the same time: - Near-term: The conversion engine - Pricing and packaging clarity, checkout, payment methods, the experiments that move free-to-paid CVR and ARPC. - Medium-term: Our AI credit system - Greenfield! How credits get bought, consumed, displayed, refilled, and tied to plans. - Longer-term: What our
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Agentic Growth Marketing Lead (USA Only - 100% Remote)
USA - Remote | Remote
remote Salary not disclosedAgentic Growth Marketing Lead (USA Only - 100% Remote) USA - Remote | Remote ABOUT US Since 2013, we've been building a CRM that gets out of your way and helps your team sell more, faster. No manual data entry, no 10-click workflows. Just communication-first sales software designed to help you succeed and scale. We're bootstrapped and profitable which means we answer to our customers and play by our rules. We're proud of our 120-person, 100% remote team, focused on building Close so that no small, scaling business fails because it can't figure out sales. ABOUT THE ROLE Close has 11,000+ paying customers, our product wins head-to-head against some of the biggest players in the CRM market… and almost no one knows we exist. Our first ever Agentic Growth Marketing Lead will be the one to change that. In this role, top of funnel and conversion are yours. You'll be both the strategist and the executor. You'll make the bets and you'll implement them, with agents doing real work for you and automations running in the background. The scope and ownership are possible now because of what real operators can do with AI. You'll report to our SVP of Marketing and join our small, skilled Marketing team of seven. YOU ARE - All-in on the demand problem. You think about how customers find products, how they decide to buy, and with the same frameworks a great PM brings to a feature. Demand and conversion are your products. You instrument, ship,