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CircleCI

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  • Marketing Data Scientist

    Remote, US

    remote $145K-$196K

    Marketing Data Scientist Remote, US About the Role: The Marketing Data Scientist is a rigorous, intellectually curious problem solver embedded directly within the Marketing function for the GTM team. They own the science behind how we understand, attract, and grow our customers - building the models, measurement frameworks, and experiments that turn complex marketing data into decisions that move the business forward. They do not just report on what happened - they design the studies that tell us why and build the models that tell us what comes next. What You'll Do: - Frame ambiguous marketing problems as well-scoped modeling and measurement challenges and own them end to end. - Develop and own attribution models that accurately allocate marketing investment across channels and touchpoints. - Build propensity, lead scoring, and churn models to prioritize where GTM teams should focus. - Model the relationship between product engagement signals and downstream commercial outcomes - expansion, retention, and conversion. - Design, execute, and interpret experiments (A/B, MVT, geo-based) with appropriate power analysis and statistical validity. - Build and apply segmentation models and cohort analyses to uncover behavioral patterns, lifecycle trends, and funnel opportunities. - Analyze organic search and AEO signals as modeling inputs to inform content strategy and improve discoverability. - Partner with analytics engineers to productionize models and move insights from notebook to pipeline. - Use AI tools to move faster, explore unfamiliar methods, and surface modeling options - while developing the judgment to know when AI-generated outputs are wrong or incomplete.

  • Data Science Manager, GTM

    San Francisco

    unspecified $188K-$235K

    Data Science Manager, GTM San Francisco About the Role: The Manager of Data Science for GTM is a hands-on player coach who leads from the front across Sales, Customer Success, and Marketing analytics. They are deeply technical, opinionated about the GTM analytical agenda, and accountable for both the output of the team and the development of each person on it. They are not a pure people manager - they roll up their sleeves on the hardest problems, set the standard for what good looks like, and pull the team up through hands-on coaching, technical mentorship, and direct involvement in the work. They own the analytical strategy for the GTM function and are a credible, trusted partner to Sales, CS, and Marketing leadership. What You'll Do: - Set the analytical strategy and roadmap for GTM, proactively identifying the highest-leverage opportunities before they are asked, across the full customer lifecycle from acquisition through expansion and retention. - Operate as a player coach, stay technical, get into the weeds on the hardest GTM problems, and model the analytical rigor and DS thinking you expect from the team. - Coach the team directly on the work itself: review analyses, push on methodology, challenge correlation versus causation, and raise the bar for statistical depth, EDA, and storytelling. - Own the measurement strategy for GTM, defining how we evaluate the true impact of marketing campaigns, sales motions, and CS interventions through rigorous causal methods, not just attribution heuristics. - Drive development and iteration of churn risk,

  • Marketing Manager

    San Francisco

    unspecified $116K-$145K

    Marketing Manager San Francisco Marketing Manager CircleCI helps more than two million developers ship software confidently. The market is moving fast and so are we. Today, the way software is built and shipped is getting turned on its head, and we are building solutions to meet the moment. Our team is small by design, the problems are interesting, and the category is at an inflection point. You will be close to the decisions that shape what is next. We are looking for someone who is excited to grow their career as a marketer and wants to do that here, at CircleCI, at this particular moment. What You'll Do A day in the life might look like you start your day scheduling social posts for the week in Sprout, spend an hour with the CEO drafting org-wide messaging, then meet with your manager to discuss what's blocked and where she can help you move forward, and end the day supporting customer communications for an incident nobody saw coming. The next day? It looks different. The to-do list is mixed and it moves fast. In return, you will grow fast. This role will give you the confidence to take on anything that's now and next, and do it well. - Strategize on the best ways to reach our core audiences; develop and execute campaigns across multiple channels - Contribute to brand narrative and thought leadership across formats and audiences - Translate customer insights into messaging and creative concepts - Partner closely with

  • Future Opportunity - Commercial Client Account Executive

    San Francisco

    unspecified $74K-$92K

    Future Opportunity - Commercial Client Account Executive San Francisco Commercial Client Account Executive Overview of Position As a Commercial Client Account Executive (CAE) at CircleCI, you'll own and manage your dedicated book of business, driving revenue growth across a portfolio of commercial accounts through strategic relationship building, stakeholder identification, and systematic account expansion. You'll be responsible for retaining customers through proactive engagement and value demonstration, while simultaneously mapping organizational structures, identifying key decision-makers, and uncovering new opportunities within existing accounts to maximize customer lifetime value. This role requires a proactive approach focused on discovering untapped potential within accounts, building multi-threaded relationships, and positioning CircleCI's continuous integration and delivery platform across new teams and use cases. Overview of the Team The Client Account Executive (CAE) team at CircleCI operates as strategic growth partners, working to expand our footprint within existing accounts and maximize revenue potential. We focus on identifying and developing relationships with key stakeholders, uncovering new opportunities, and driving adoption across multiple teams and departments. The team collaborates closely with Technical Success Managers and Field Engineers to execute a coordinated sales strategy that delivers both customer value and revenue growth. As a Commercial CAE, you'll be a revenue-generating sales professional focused on systematic account expansion and stakeholder engagement. What You'll Do - Account Expansion Strategy: Systematically map organizational structures to identify new teams, departments, and use cases that could benefit from CircleCI's platform - Customer Retention & Value Demonstration: Proactively engage with customers to ensure satisfaction, address concerns, and demonstrate

  • Growth Technical Success Manager

    Japan

    unspecified Salary not disclosed

    Growth Technical Success Manager Japan We are looking for an outstanding Growth Technical Success Manager, to join the Customer Success Team who will lead the success and growth of our largest segment of customers. This role is a perfect role for someone with technical expertise who loves applying their critical thinking skills to help customers solve problems, accelerate customer value, and contribute to finding new ways to drive CircleCI adoption through scalable efforts! This person has strong technical proficiency, loves talking to customers, and wants to think strategically with a one-to-many mindset. They will join a Japan Technical Success team and collaborate with a team of Global Growth Technical Success Managers who are responsible for the entire growth segment of customers ranging in industries and deployment types with strategic, focused efforts on developing a deep understanding of the segment's unique business challenges and ensuring their investment in our products is providing relevant business impact for them. About Customer Success at CircleCI Customer Success at CircleCI plays a pivotal role with our customers. The team ensures our customers are getting value from our platform, and identifying ways we can help a customer solve business problems. You'll nurture and grow our portfolio of clients and act as a trusted advisor and ambassador for CircleCI. In terms of growth, we truly believe in the continued development of each new hire. In joining this team, you'll take part in a community that believes in development and promotion from within and as a rapidly growing

  • Technical Success Manager, Growth

    Remote

    remote $84K-$106K

    Technical Success Manager, Growth Remote Growth, Technical Success Manager About the Team Customer Success at CircleCI plays a pivotal role with our customers. The team ensures our customers are getting value from our platform and identifying ways we can help solve meaningful business problems. You'll nurture and grow a portfolio of clients, acting as a trusted advisor and ambassador for CircleCI across one of the most dynamic segments in the company. We believe deeply in the continued development of each team member. In joining this team, you'll be part of a community that prioritizes growth and promotion from within. As a rapidly evolving organization, there are real opportunities for progression - and you'll have the tools, autonomy, and support to make an impact from day one. About the Role We're looking for an outstanding Growth Technical Success Manager to help lead the success and expansion or a large book of business that sits within our largest revenue assisted customer segment. This is the right role for someone with strong technical depth who loves applying critical thinking to customer problems, accelerating time-to-value, and finding scalable, high-leverage ways to drive CircleCI adoption across a high-volume book of business. You'll join a team of Growth TSMs responsible for customers spanning diverse industries and deployment types. Success in this role means thinking with a one-to-many mindset - using data, digital programs, and increasingly AI-assisted tooling to deliver personalized, high-impact engagement at scale. You'll be expected to deeply understand the segment's unique business challenges and

  • Staff Support Engineer

    London

    unspecified GBP 85K-107K

    Staff Support Engineer London Staff Support Engineer About the Team CircleCI's Customer Engineering organization exists at the intersection of technical depth and customer impact. We comprise Technical Success Managers and Support Engineering - working together to ensure every customer experience moves their business forward. Support Engineering isn't a traditional support function: we surface escalation patterns, drive platform improvements, protect revenue, and operate with engineering rigor. We're a team where technical ambition and customer obsession are equally valued, and where the work you do shapes the product as much as it shapes the customer experience. About the Role The Staff Support Engineer is the technical authority and strategic backbone of Support Engineering. This role operates at organizational scope - well beyond individual tickets - owning the escalation model, shaping cross-functional engineering relationships, and driving platform-level improvements that reduce future support burden. You are the technical voice in cross-functional forums, a trusted advisor to leadership, and the connective tissue between Enterprise customers and Product/Engineering. Success here means the team is sharper, the product is more supportable, and recurring escalation patterns stop recurring. What You'll Do: - Own Support Engineering's escalation management: coordinate research and reproductions with Product Engineering, identify recurring patterns, and drive structural corrections that prevent repeat incidents. - Serve as the senior cross-functional liaison between Support Engineering and Product, Engineering, Security, and Revenue - attending scoping sessions, architectural discussions, and GTM forums to ensure supportability is a design requirement, not an afterthought. - Lead AI-assisted tool development and set team

  • Senior Product Designer

    San Francisco

    onsite $148K-$184K

    Senior Product Designer San Francisco Senior Product Designer Location: San Francisco (in office x2/week) As a Senior Product Designer, you will craft successful, meaningful products that help thousands of developers deliver better applications to their users, faster. We're building in a moment where AI is fundamentally changing how software gets designed and delivered. We're looking for someone who's already there - using AI daily to move faster, think bigger, and ship with more confidence. Just like our users. The Product Design Role Product designers at CircleCI have a strong problem-solving process and a demonstrated ability to explain that process. We are curious, ask questions, dig deep into problems, and are excited to learn new things. We are strong visual problem solvers who understand the key elements of visual design including visual hierarchy, layout, typography, color, etc and also have the ability to communicate structure, relationships, and flow through visual assets. We value curiosity and seek every opportunity to engage with customers and utilize design to tackle real user problems. A successful product designer will have previous experience in developer tools or other complex products. Someone coming into this role should have experience using data analytics, user testing, and research to validate design decisions, as well as experience guiding users through initial discovery to engagement Our designers are empathetic and collaborative and are able to work well with people from different backgrounds. We advocate for design decisions through data, research, and strong critical thinking, but also engage in participatory discussions, take

  • Sr. Product Marketing Manager

    San Francisco, Toronto

    unspecified $158K-$197K

    Sr. Product Marketing Manager San Francisco, Toronto About the Team The Product Marketing team at CircleCI is responsible for translating between the product, our customers, the rest of marketing and the field. We are a small, highly collaborative team of aggressively cross-functional facilitators running one step ahead of a truly modern product org. We work in a high-trust, high-autonomy way and welcome more of the same. About the Role We're looking for a Sr. Product Marketing Manager who thrives on the breadth, variety, and flexibility that comes from working across the org. If you approach challenges with curiosity and prefer to move fluidly between strategic and tactical execution, we'd love to hear from you. As members of an AI-forward org we are constantly assessing how we can make the most impact through thoughtful use of generative and agentic AI and you will be expected to do the same. Your work will cover all aspects of Product Marketing including - Translating complex, rapidly evolving technical capabilities into compelling narratives for developer, platform engineering, and executive audiences. - Partnering with Product Management to guide product direction, pricing, packaging, etc. - End-to-end GTM planning and execution for product launches, including strategy, field enablement, and post-launch adoption measurement. - Competitive intelligence landscape and research - Becoming an SME on our customers, target segments, buyer personas, and community - and ensuring that perspective is present across all go-to-market motions. - Field enablement materials and education What You'll Bring - Substantial experience in product marketing or

  • Product Design Manager

    San Francisco

    unspecified $167K-$209K

    Product Design Manager San Francisco Product Design Manager Overview of Position We're looking for a Product Design Manager to lead our UX team at CircleCI. Our company is in the middle of a significant platform evolution - rethinking core workflows, investing in design and design systems, and figuring out what it means to build a high-performing design team in the age of AI. It's a genuinely interesting time to shape the practice here. If you're energized by the idea of shaping both the craft and the people behind a product used by over a million builds a day, while also staying close to the pixels yourself, this role will be a great fit. This is a 50/50 player/coach role - you'll manage and grow a talented team while also rolling up your sleeves to lead design work on a few of our most important product areas. You'll report into our head of design, and partner closely with Product, Engineering, Visual Design, and Research to define what the CircleCI experience looks and feels like next. Overview of the Team The Product Design team at CircleCI owns the end-to-end experience developers have with our CI/CD platform - from first build to scaling across an engineering org. The team today is a mix of Senior, Staff, and Product Designers primarily in San Francisco, and a few in Canada. We partner deeply with Product and Engineering, use research and data to ground our decisions, and care a lot about both craft and velocity. We

  • Software Engineer

    Remote, UK

    remote GBP 76K-95K

    Software Engineer Remote, UK About CircleCI Engineering CI/CD has been solved. Now it's being reinvented. AI agents don't just run pipelines. They write code, trigger builds, interpret failures, and propose fixes. The interfaces that developers use to understand and trust that work don't exist yet. We're building them. At CircleCI, our guiding principles aren't posters on a wall. We learn fast: we run experiments, accept failure, and scale what works. We think like the customer: every decision connects back to the developer sitting in front of a failing build at 2 am. We own the outcome: not just our slice of it, but the whole thing. If that's how you already work, you'll fit here. Team-Agnostic Placement We don't hire for a team. We hire for CircleCI. Where you land depends on where your strengths create the most leverage, and we figure that out together. You might own the CI pipeline experience, deploy and release tooling, notification infrastructure, monetization flows, AI agent surfaces, or the foundational web platform. The through line across all of it is the same: full-stack ownership, a high bar for craft, and work that directly shapes how tens of thousands of developers experience CircleCI every day. What You'll Do - Build AI-natively. AI is how we work. It's not a productivity layer on top of engineering, but the default starting point for how problems get approached and solved. - Invent new interfaces . Software delivery is being reinvented. Pipelines run autonomously, generate fixes, and surface results

  • Senior Software Engineer

    Remote, Ontario, Canada

    remote $156K-$196K

    Senior Software Engineer Remote, Ontario, Canada About CircleCI Engineering CI/CD has been solved. Now it's being reinvented. AI agents don't just run pipelines. They write code, trigger builds, interpret failures, and propose fixes. The interfaces that developers use to understand and trust that work don't exist yet. We're building them. At CircleCI, our guiding principles aren't posters on a wall. We learn fast: we run experiments, accept failure, and scale what works. We think like the customer: every decision connects back to the developer sitting in front of a failing build at 2 am. We own the outcome: not just our slice of it, but the whole thing. If that's how you already work, you'll fit here. Team-Agnostic Placement We don't hire for a team. We hire for CircleCI. Where you land depends on where your strengths create the most leverage, and we figure that out together. You might own the CI pipeline experience, deploy and release tooling, notification infrastructure, monetization flows, AI agent surfaces, or the foundational web platform. The through line across all of it is the same: full-stack ownership, a high bar for craft, and work that directly shapes how tens of thousands of developers experience CircleCI every day. What You'll Do - Build AI-natively. AI is how we work. It's not a productivity layer on top of engineering, but the default starting point for how problems get approached and solved. - Set technical direction. You define the approach others build from. When the problem is complex

  • Product Manager

    San Francisco, Toronto

    unspecified $146K-$235K

    Product Manager San Francisco, Toronto CI/CD has been solved. Now it's being reinvented. AI agents don't just run pipelines. They write code, trigger builds, interpret failures, and propose fixes at every increasing pace. The interfaces that developers use to understand and trust that work don't exist yet. We're building them. At CircleCI, our guiding principles aren't posters on a wall. We learn fast: we run experiments, accept failure, and scale what works. We think like the customer: every decision connects back to the developer sitting in front of a failing build at 2 am. We own the outcome: not just our slice of it, but the whole thing. If that's how you already work, you'll fit here. As a Product Manager at CircleCI, you will lead the development of a highly technical product designed for a technical audience. Much of the work is 0-1 and highly fungible as the market evolves quickly, requiring you to shape product direction amid ambiguity and constantly evolve that direction as new capabilities and opportunities emerge. You will partner closely with the Engineering, Product Design and Research teams to ensure that CircleCI is staying on the cutting edge of software validation. What you'll do: - Help shape product strategy for CircleCI, from early concepts through launch and iteration - Deeply understand developer and validation workflows and identify where they can be made faster, more powerful and intuitive, especially with AI - Navigate ambiguity and make thoughtful tradeoff decisions in 0-1 product environments - Collaborate with

  • Senior Solutions Engineer

    San Francisco, California, United States, London, UK

    unspecified $153K-$191K

    Senior Solutions Engineer San Francisco, California, United States, London, UK As a Senior Solutions Engineer at CircleCI you will be the customer's trusted technical advisor throughout the sales and retention lifecycle. You'll provide hands-on advice for cloud-based and single tenant deployment and product guidance with CircleCI's largest prospects and customers. You will serve as the technical expert and owner of deal validation strategy, collaborating with account executives and success managers to identify customer business goals, needs, and pains and showing how CircleCI can address them. What You'll Do - Lead the technical implementation and day-to-day management of CircleCI Demonstrations and proof-of-concepts. - Demonstrate the technical feasibility , integrated into our customer's technology stack, ensuring early customer success and a long-term business relationship. - Serve as a technical advisor and subject matter expert for customers, offering guidance on product implementation, adoption, and best practices. - Conduct in-depth analysis of customer use cases, identify opportunities for product optimization, and provide feedback to internal teams for improvements. - Support strategic planning conversations with customer executives; connecting software delivery challenges with corporate objectives, articulating their full business impact. - Lead technical discussions with enterprise clients, addressing complex issues, customizations, and integrations to meet customer-specific requirements. - Develop and deliver technical training sessions, workshops, and documentation to empower customers to maximize the value of CircleCI products. - Stay up-to-date on industry trends, product updates, and emerging technologies to continuously enhance your technical knowledge and customer support capabilities. What We're Looking For - 5-10 years experience