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Bandwidth Inc

31 open roles indexed with location, benefit, and apply-link signals where available.

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  • Sr. Software Developer (Infrastructure)

    Raleigh, NC

    unspecified Salary not disclosed

    Sr. Software Developer (Infrastructure) Raleigh, NC Who We Are: Bandwidth , a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: A Sr. Software Developer (Infrastructure) that will help us build the platform and tools that help Bandwidth engineers ship better software, faster. Bandwidth powers brands like Google, Microsoft, Zoom, and GoDaddy with intelligent voice, messaging, 911 access, and phone number services, all on our own nationwide, all-IP network. We're the infrastructure layer that global enterprises trust to connect their customers. Our Software Infrastructure team owns the "paved road." The platform, tools, and systems that let every Bandwidth engineer build and ship with confidence. We're looking for someone who wants to help take that further: an engineer who sees AI not as a tool to adopt, but as a platform to build. You'll play a key role in helping make Bandwidth an AI-first engineering organization. What you'll do - Design and operate Bandwidth's AI infrastructure layer, including our LLM gateway, model

  • Applied AI Engineer

    Raleigh, NC

    unspecified Salary not disclosed

    Applied AI Engineer Raleigh, NC Who We Are: Bandwidth , a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: As an Applied AI Engineer on the Corporate IT Engineering team, you'll identify where AI can create real leverage across our internal systems and operations, and build it. You'll work inside a team that owns a broad and complex infrastructure footprint, embedding AI into the platforms and workflows that keep Bandwidth running. This is an infrastructure and systems role with a deep AI focus. What You'll Do: - Own and extend existing AI platforms and tooling, improving reliability, expanding capabilities, and integrating them more deeply with internal systems. - Architect and build internal API layers and shared services that allow AI workflows and internal applications to publish, version, and retrieve outputs across the engineering ecosystem. - Identify and build AI-powered tooling that creates leverage across the Corporate IT Engineering stack, including infrastructure, identity, monitoring, and automation platforms. - Develop and iterate

  • AI Knowledge Manager

    Raleigh, NC

    unspecified Salary not disclosed

    AI Knowledge Manager Raleigh, NC Who We Are: Bandwidth , a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: The AI Knowledge Manage r ensures content in Bandwidth's Support Center and internal knowledge base stays accurate, current, and useful. This role owns the full knowledge supply chain for support knowledge - from identifying gaps in the existing content ecosystem to writing, maintaining, and governing the troubleshooting guides and Help Center articles used by support agents and customers alike. Sitting within the Support Intelligence Group (SIG), this role operates at the intersection of content strategy and AI performance. The Knowledge Manager ensures that knowledge assets are not only accurate and current, but structured for AI-readiness - enabling Bandwidth's AI support agent to resolve more issues without human intervention. Every piece of content this role produces and manages directly influences deflection rates, agent confidence, and customer experience at scale. This is an independent contributor role reporting directly to the Sr. Manager, Support

  • Global Customer Success Manager

    Raleigh, NC

    unspecified Salary not disclosed

    Global Customer Success Manager Raleigh, NC Who We Are: Bandwidth , a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: The Global Customer Success Manager plays a key role in delivering a consistent, high-quality customer experience across the post-onboarding lifecycle. Operating within a pooled support model, this role is responsible for supporting a large portfolio of customers by responding to customer needs and ensuring reliable, timely engagement across support channels, including phone and ticketing. Supporting a global customer base, the CSM acts as a dependable point of contact-driving clear communication, consistent follow-through, and effective resolution of customer issues. This role focuses on executing established processes, coordinating across internal teams, and ensuring customers receive timely and accurate support. This role requires strong organization, attention to detail, and the ability to manage a high volume of customer interactions while maintaining quality and consistency in execution. What You'll Do: - Respond to customer inquiries within defined SLAs, delivering high-quality, timely resolution across ticket

  • Preschool Guide

    Raleigh, NC

    unspecified Salary not disclosed

    Preschool Guide Raleigh, NC Who We Are: Bandwidth , a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: Ohana Child Development Center provides the highest quality Montessori/RIE based programming for children 4 months to 5 years of age. Ohana Child Development Center serves the families of Bandwidth employees, and is located in the Bandwidth Raleigh NC Headquarters. Ohana is looking for qualified, passionate guides for ages 3 to 6 years old who are dedicated to providing respectful, encouraging and cognitively stimulating programming based in Montessori practices (with flexibility in implementation of other constructivist theorists). We are recruiting teachers who are open to learning and continuing education, and who want to work in a collaborative environment (sharing their knowledge and learning from others). Ohana guides will partner with Bandwidth families to provide encouragement and support that best serves the children, and give continuous feedback to families regarding their children's development and individual needs. What You'll Do: - Coordinates with a lead

  • Sr. Account Director

    United Kingdon - London

    unspecified Salary not disclosed

    Sr. Account Director United Kingdon - London Who We Are: Bandwidth , a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: We are seeking a seasoned commercial professional with deep experience across the contact centre and communications technology ecosystem. The successful candidate will bring established credibility with MSPs, platform providers and enterprise stakeholders, along with a strong understanding of how enterprise opportunities are developed both directly and through partner-led routes to market. Crucially, the ideal candidate will arrive with a demonstrable network across the relevant partner ecosystem, enabling immediate engagement with key MSPs, platform partners and enterprise stakeholders. This individual will be comfortable operating in complex partner environments, opening strategic conversations and building momentum from the outset. This role is ideal for someone who enjoys working across ecosystems, building trusted relationships and shaping opportunities alongside partners, while maintaining the enterprise credibility required to influence large customer engagements. What You'll Do: - Acquire and develop strategic relationships across the MSP and

  • Global Business Development Representative

    United Kingdom - London

    unspecified Salary not disclosed

    Global Business Development Representative United Kingdom - London Who We Are: Bandwidth , a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: As a Global Business Development Representative with a focus on channel, you will play a crucial role in driving growth through our partner ecosystem. You will be responsible for identifying and developing new business opportunities, nurturing relationships with channel partners, and collaborating closely with sales and marketing teams to enhance our channel practice. Your primary goal will be to support our partners in identifying new business opportunities and co-selling our products and services effectively, ultimately leading to increased revenue and market penetration What You'll Do: - Build and nurture strong, collaborative relationships with our channel partners, driving the initial contact and acting - as their main point of contact - Develop and execute strategies to increase partner engagement and sales performance. - Conduct research to identify trends, opportunities, and competitive landscape within the channel. - Provide ongoing training

  • Strategic Global Customer Success Manager

    Raleigh, NC

    unspecified Salary not disclosed

    Strategic Global Customer Success Manager Raleigh, NC Who We Are: Bandwidth , a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: The Global Service Delivery team is dedicated to providing a world-class end-to-end customer experience across our products and services. As a Strategic Global Customer Success Manager , you will serve as the primary liaison and advocate for strategic accounts, managing them autonomously to ensure operational excellence. As a key advisor to senior leadership, the Strategic Global Customer Success Manager collaborates with sales on account strategy and revenue growth, conducts regular service reviews, and works to boost customer satisfaction and service adoption. What You'll Do: - Build and sustain strong relationships with your portfolio of strategic and high-value customers, acting as a trusted advisor and advocate throughout their journey with Bandwidth. As the primary contact for these key accounts, you will manage all aspects of the customer relationship, including tailored service solutions and customized support. Proactively identify and address potential

  • Manager, Marketing Analytics

    Raleigh, NC

    unspecified Salary not disclosed

    Manager, Marketing Analytics Raleigh, NC Who We Are: Bandwidth , a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: We're looking for a strategic, analytically driven Manager, Marketing Analytics to join our Marketing Operations team and play a pivotal role in how we measure, understand, and accelerate marketing performance. This is a high-impact position for someone who thrives at the intersection of data and strategy, and who is energized by turning complex information into clear decisions that move the business forward. In this role, you will lead both the people and the analytical engine behind our marketing organization, transforming multi-source data into insights that sharpen strategy, optimize investment, and drive pipeline growth. You and your team will partner closely with Marketing, Revenue Operations, and Sales leadership to build the measurement frameworks, attribution models, and reporting infrastructure that connect marketing activity to revenue outcomes. As a people leader, you will coach and grow your team members, foster a culture of curiosity

  • Business Development Representative

    Raleigh, NC

    unspecified Salary not disclosed

    Business Development Representative Raleigh, NC Who We Are: Bandwidth (NASDAQ: BAND), a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: Bandwidth is seeking a Business Development Representative to join our team. This BANDmate will be the first point of contact with potential customers. We are looking for an enthusiastic ambassador of our complex product who is ready to grab the mic, find their own voice, and cold call prospects. This position is on the front lines, helping to identify, and build relationships with the next exciting company we'll target as customers. This role works 100% in office out of our Raleigh, NC HQ. What You'll Do: - Generate new, high-quality sales leads to set up demos for our Account Executives to close. - Meet all key performance metrics (dai ly, weekly, monthly) - 100 touches a day (50-60 phone calls) - 6 qualified demos per month - Understand Bandwidth's products and how other companies can benefit from them. - Launch

  • Ohana Substitute Guide

    Raleigh

    unspecified Salary not disclosed

    Ohana Substitute Guide Raleigh Who We Are: Bandwidth , a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: What You'll Do: What You Need: Bonus Points: The Whole Person Promise: At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well… - 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses. - All new hires receive four weeks of PTO. - PTO Embargo. When you take time off (of any kind!) you're embargoed from working. Bandmates and managers are not allowed to interrupt your PTO - not even with email. - Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges. - “Mahalo moments” program grants

  • AI Engineer (Research & Development)

    Raleigh, NC

    unspecified Salary not disclosed

    AI Engineer (Research & Development) Raleigh, NC Who We Are: Bandwidth , a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: Bandwidth's Research & Development (R&D) team is at the forefront of exploring and harnessing transformative technologies to define the next generation of communication experiences. We operate as a small, agile, and T-shaped group, diving deep into emerging areas like Artificial Intelligence and Machine Learning. We're seeking a highly motivated AI/ML Engineer to join this dynamic team in our Raleigh, NC headquarters. You thrive in a collaborative, fast-paced environment where you can rapidly iterate on ideas and prototypes. You have a startup mentality, comfortable with ambiguity and driven by a relentless curiosity to explore, build, and learn. If you're passionate about applying cutting-edge AI/ML, especially Large Language Models (LLMs), to solve real-world problems and shape future products, this is the role for you. This position requires working full-time from our Raleigh office. What You'll Do: - Dive deep into the

  • Senior Manager People Services

    Belgium - Brussels

    unspecified Salary not disclosed

    Senior Manager People Services Belgium - Brussels Who We Are: Bandwidth , a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: The Business Partner is a strategic advisor to our International and Leadership teams, driving alignment between business priorities and people strategy. This role partners closely with the People Services team to design and deliver impactful people initiatives and engagement programs that enable employees and teams to perform at their best. The Business Partner plays a key role in workforce planning and talent strategy, with hands-on involvement in recruitment and in guiding managers through the full employee lifecycle, from hiring to onboarding and development. A core part of the role is to coach and support leaders, strengthening their capability to lead high-performing teams through both strategic insight and practical, day-to-day guidance across a broad range of people topics. A strong understanding of compensation, career development frameworks, and salary administration is essential to ensure consistent and competitive practices. The role requires

  • Sr. VoIP Solutions Engineer

    Raleigh, NC

    unspecified Salary not disclosed

    Sr. VoIP Solutions Engineer Raleigh, NC Who We Are: Bandwidth , a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: We're looking for a Sr. VoIP Solution Engineer . We're seeking somebody who is diligent, has an amazing eye for detail and is always looking for patterns in their work for opportunities to optimize or automate If your idea of fun is losing track of time while geeking out over simplifying the complex and a love for using creativity to build elegant and well documented solutions, we'd like to talk to you. What You'll Do: - You're going to scale and simplify our world. - You'll be a member of our VoIP team, and a contributing voice in your team's design deployment, troubleshooting and maintenance of various tools and services that support Bandwidth's worldwide voice network. - You'll collaborate with peers to build and refactor VoIP networks in a scalable, reliable and repeatable way. - You'll lead the charge on

  • Regulatory Counsel

    London

    unspecified Salary not disclosed

    Regulatory Counsel London Who We Are: Bandwidth , a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: We are looking for a Regulatory Counsel to come and join our Global Regulatory Team, based in London, as we continue with exciting projects, facilitating communications worldwide. As a Regulatory Counsel, you are responsible for ensuring legal and regulatory compliance in the countries of the coverage under your responsibility and the topics assigned to you. You will provide daily legal and regulatory advice with regard to Bandwidth products and operational processes, advising different business units and actively following up on any legal and regulatory changes that may impact the business. You will propose actions to be taken in order to ensure compliance of Bandwidth products with the applicable laws in countries of coverage. You will negotiate different types of service agreements with suppliers and follow up on key regulatory topics globally. You will provide support with regard to any legal or regulatory research,

  • Enterprise Account Executive

    San Francisco, CA

    unspecified $100K-$150K

    Enterprise Account Executive San Francisco, CA Who We Are: Bandwidth , a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: We're looking for an Enterprise Account Executive who will focus on driving new client acquisition for Enterprise accounts using the full suite of Bandwidth's products. This role is ideal for someone with 5+ years of sales experience who's ready to join a high-growth area of the business in a critical and rapidly evolving market. What You'll Do: - Work with Bandwidth sales leadership to develop and grow the Enterprise sales segment of our business - Own the full sales cycle for assigned prospect accounts from discovery to commercial and contractual negotiations - Partner with prospective accounts to support their migration of voice, 911, and messaging solutions to the cloud - Collaborate closely with the Sales Development team to generate strategic pipeline opportunities - Identify and develop new account relationships through inbound leads, outbound prospecting, account mapping with partners, and other

  • Enterprise Account Executive (Financial Services)

    Raleigh, NC

    unspecified Salary not disclosed

    Enterprise Account Executive (Financial Services) Raleigh, NC Who We Are: Bandwidth , a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: This Enterprise Account Executive role is critical for driving new logo revenue growth within the financial services sector by identifying, sourcing, and closing complex, high-value deals. The position requires a proven outbound hunter with deep domain expertise and strong business acumen to position high-resiliency telecom solutions that address critical industry demands like anti-fraud, network redundancy, and compliance. The AE will act as a trusted strategic advisor and manage the full new business sales cycle from prospecting through contract negotiation. What You'll Do: - Develop and execute strategic territory plans focused exclusively on new logo acquisition within the North American financial services sector. - Consistently self-source and build a robust pipeline of new opportunities through targeted outbound efforts. - Lead complex, full-cycle sales engagements, resulting in the close of six- and seven-figure Annual Recurring Revenue (ARR) deals. - Apply deep

  • Implementation Specialist

    Romania - Iași, Iași

    unspecified Salary not disclosed

    Implementation Specialist Romania - Iași, Iași Who We Are: Bandwidth , a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: As an Implementation Specialist , you will be responsible for setting customers up for long-term success on Bandwidth products by managing the implementation process for standard accounts. As a technical and operational contact post-sale and pre-account management, you will drive adoption and customer value by assisting with overall project delivery, including customer education and training, system configuration, QA, and setup. To be successful as an Implementation Specialist, you should have foundational project management knowledge, be highly organized, be eager to learn, be able to easily communicate technical concepts to non-technical people, and work collaboratively across organizations. What You'll Do: - Own customer relationships through implementation (post-sale), collaborating with customers and internal stakeholders to understand business goals and execute an implementation plan. - Support operational and product success by onboarding, training, and educating customers on Bandwidth products. - Create and set

  • Business Intelligence & Pricing Analyst

    Raleigh, NC

    unspecified Salary not disclosed

    Business Intelligence & Pricing Analyst Raleigh, NC Who We Are: Bandwidth , a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: Bandwidth is seeking a self-starting, detail-oriented Pricing Analyst to elevate our global pricing strategy through rigorous analysis and clear, executive-ready reporting. You'll build and automate pricing visibility tools and applications using Snowflake/SQL, Python, and Excel/Google Sheets, monitor market and traffic trends, and translate data into actionable recommendations for leadership, the Global Pricing team, and Deal Desk on large deals and RFPs. The ideal candidate has 2-3 years in pricing or data analytics, strong Excel, SQL/Snowflake, and Python skills (reporting tools like Sigma; Streamlit a plus), and a track record of extracting insights from large financial datasets. Exceptional communication, collaboration, and attention to detail are essential; telecom experience is preferred but not required. What You'll Do: - Develop and enhance pricing analytics using Snowflake/SQL, Python, Excel, and Google Sheets. - Build, automate, and maintain applications for pricing visibility for leadership.

  • Product Manager (Programmable Voice APIs)

    Raleigh, NC

    unspecified Salary not disclosed

    Product Manager (Programmable Voice APIs) Raleigh, NC Who We Are: Bandwidth , a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: We are seeking a Product Manager to lead the evolution of Bandwidth's Programmable Voice APIs . This role sits at the intersection of developer experience, telecom infrastructure, and business strategy , and is responsible for defining and delivering capabilities that power next-generation voice applications. You will drive product vision, roadmap, and execution for APIs that enable call control, conferencing, recordings, and real-time communications-while ensuring reliability, scalability, and ease of use for developers. What You'll Do: Product Strategy & Ownership - Define and own the roadmap for Programmable Voice APIs, aligned with company strategy and market opportunities - Build compelling business cases for new features and investments (ROI, cost modeling, pricing strategy) - Identify opportunities in emerging areas such as AI-driven voice, automation, and real-time communications Customer & Market Focus - Develop deep empathy for developers, product teams, and enterprise