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Apollo.io

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  • Customer Support

    Hybrid, Manila

    hybrid Salary not disclosed

    Customer Support Hybrid, Manila Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. The Role The Product Advocate position is open to residents of The Philippines, specifically in the Metro Manila area. and requires full English fluency. Apollo.io is seeking dedicated and knowledgeable people to join Apollo.io as a Product Advocate. This pivotal role involves delivering exceptional customer experiences by leveraging deep product expertise and strong communication skills. The Product Advocate troubleshoots and resolves customer issues, optimizes support processes, and contributes to Apollo's values-driven culture. By collaborating across teams, this role ensures customers achieve their goals while demonstrating ownership, curiosity, and a commitment to continuous improvement. Responsibilities Handle customer inquiries in

  • High-Touch Onboarding Manager

    Hybrid, London

    hybrid Salary not disclosed

    High-Touch Onboarding Manager Hybrid, London Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. Location: United Kingdom (Hybrid - London preferred) Experience: 2-4+ years in SaaS Onboarding, Implementation, or Sales Engineering, Solutions Architecture, Technical Project Management Drive Value Realisation for Apollo's UK Customers Apollo.io is scaling rapidly across EMEA, and our sales-led SMB and Mid-Market customers require structured, high-touch onboarding to activate quickly and realise value from our platform. We're looking for a High-Touch Onboarding Manager (Individual Contributor) to own the onboarding journey for a portfolio of UK customers acquired through Sales. In this role, you will guide customers through structured onboarding programmes, align activation to their specific commercial objectives, and

  • Go-To-Market Engineer II, Mid-Market

    Remote, United States

    remote $150K-$175K

    Go-To-Market Engineer II, Mid-Market Remote, United States Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. We're looking for an experienced GTM Engineer to own Apollo's most strategic customer relationships. This is a rare blend of enterprise account strategist, AI-native systems builder, and trusted executive advisor - someone who can operate at the C-suite level as naturally as they can architect a signal-based outbound campaign. The GTM Engineer is Apollo's answer to the CSM: a success architect who designs and deploys customer interventions that drive adoption, credit consumption, and revenue growth. On the Mid-Market team, you're not just managing accounts - you're navigating complex organizations, building relationships across multiple stakeholder layers,

  • Manager, Customer Advocate

    Office, Mexico City

    unspecified Salary not disclosed

    Manager, Customer Advocate Office, Mexico City Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. The Role The Customer Advocate team drives revenue for Apollo's Sales Assist motion to complement the Self-Serve and Sales-Led revenue motions. This chat-based motion facilitates high velocity purchasing coming from in-product or website chats. Our mission is to provide a world-class customer experience by removing friction from the buying process and enabling our customers with products and insights that will help their businesses succeed. We strive to achieve this by: Generating ARR through directly closing transactional new business and upsell deals for small businesses evaluating Apollo. Educating small businesses on Apollo's pricing and plans through the

  • Enablement Manager, Technical and Support

    Remote, United States

    remote $164K-$205K

    Enablement Manager, Technical and Support Remote, United States Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. Role Overview Apollo is expanding rapidly, and our global service teams need a leader who knows how to build capability, confidence, and performance at scale. The Enablement Manager, Technical and Support person leads the team responsible for new hire training, everboarding, and ongoing coaching for Support, Onboarding, and Care. This role focuses on developing the humans who deliver training and creating the systems that ensure every employee, in every site, is prepared to deliver a Best in Class customer experience. You do not need a long background in enablement. You DO need strong leadership

  • Director of Pricing and Packaging

    Remote, United States

    remote $219K-$274K

    Director of Pricing and Packaging Remote, United States Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. Your Role & Mission As the Director of Pricing and Packaging, you will lead the development of Apollo.io's global pricing frameworks. You will work cross-functionally with Product, Sales, and Finance to optimize pricing strategies for new and existing product lines. Your strategic insights will be critical in aligning our pricing approach with the Product-Led Growth (PLG) model and usage-based pricing. Responsibilities Lead the development and implementation of global pricing strategies that support our business goals. Work closely with Product, Sales, and Finance teams to create effective pricing models for both new and existing products.

  • Account Manager, SMB

    Hybrid, Austin

    hybrid $110K-$130K

    Account Manager, SMB Hybrid, Austin Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. As an Account Manager within our SMB segment (1 to 200 employees), you will drive expansion revenue and retention across a book of business ( ~300 accounts) with Apollo's largest customer segment: small businesses. You will be responsible for managing and growing relationships with our existing customers. Your primary focus will be ensuring customers achieve their desired outcomes with our platform, maximizing account value, and identifying expansion opportunities. You will work closely with Customer Success, Support, Onboarding and Product teams to deliver a seamless customer experience. This is a hybrid role, three days in office. Day in

  • Workforce Manager

    Office, Mexico City

    unspecified Salary not disclosed

    Workforce Manager Office, Mexico City Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. We are seeking an experienced Workforce Manager to lead and optimize our support team's operational efficiency. This role will oversee real-time management, forecasting, scheduling, and capacity planning to ensure the right staffing levels are maintained across all customer support channels. The Workforce Manager will play a critical role in aligning staffing strategies with business goals, ensuring that service level agreements (SLAs) are met while optimizing costs and agent productivity. This individual will lead a team of Real-Time Analysts (RTA) and Scheduling Analysts, collaborating closely with Customer Support Leadership, HR, and Finance to develop best-in-class workforce management practices.

  • Solutions Consultant II (Presales)

    Remote, United States

    remote $175K-$185K

    Solutions Consultant II (Presales) Remote, United States Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. Apollo.io is hiring a Solutions Consultant II to be a trusted technical and strategic advisor across the full customer lifecycle-driving complex, high-stakes deals forward, accelerating time-to-value, and influencing long-term business outcomes. They are not only experts in solution architecture, but also serve as player-coaches who scale the impact of the SC function through mentorship, strategic influence, and reusable assets. You will partner with AEs and AMs, Sales Leadership, Customer Success, Product, and Engineering to architect end-to-end solutions-from discovery through onboarding and expansion. You will also help scale the Solution Consulting team by building reusable assets,

  • Billing Advocate

    Hybrid, Manila

    hybrid Salary not disclosed

    Billing Advocate Hybrid, Manila Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. The Role The Billing Advocate position is open to residents of the Metro Manila Area, The Philippines, and requires full English fluency. Apollo.io is seeking a Billing Advocate to join our Customer Support team. In this role, you will be the primary point of contact for billing-related inquiries - handling refunds, cancellations, subscription renewals, invoice discrepancies, and payment questions, while adhering to established workflows and company policies. Your attention to detail, billing system proficiency, and commitment to customer satisfaction will be critical to maintaining trust and accuracy in Apollo's financial operations. This is an IC role reporting to

  • Senior Accountant

    Remote, United States

    remote $113K-$162K

    Senior Accountant Remote, United States Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. About the Role We are seeking a detail-oriented and motivated Senior Accountant to join our growing accounting team. In this role, you will play a key role in ensuring accuracy and efficiency across multiple areas, including expenses, cash, and international entities bookkeeping. Your responsibilities will include month-end close activities, account reconciliations, international entities accounting, financial analysis. You will also support process improvements, collaborate with external auditors (Big 4), and help drive operational efficiencies. This is an individual contributor role reporting directly to the Senior Manager of Accounting while working closely with the broader finance and accounting team.

  • Senior Software Engineer

    Remote, Canada

    remote Salary not disclosed

    Senior Software Engineer Remote, Canada Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. YOUR ROLE & MISSION As a Senior Software Engineer, you will be a critical part of our growing company, working on a cross-functional team to implement best practices in technology, architecture, and process. You'll have the chance to work in an open and collaborative environment, receive and give hands-on mentorship, and have opportunities to grow and accelerate your career. You love both learning and teaching. In this role, you will work across two high-impact domains: data platform architecture and integrations with distributed systems building the infrastructure that powers Apollo's AI-driven internal products. On the data side, you'll

  • Staff Product Designer

    Remote, United States

    remote $205K-$295K

    Staff Product Designer Remote, United States Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. The Role We are hiring a Staff Product Designer to help craft the future of our product. We are looking for a strong systems thinker who can navigate the intricacies of SaaS products and deliver user-centric solutions. Product Designers at Apollo.io serve a vital role in helping us learn, test, and iterate to build the best experiences possible for our users. We appreciate designers who think deeply, speak clearly, love collaboration and feedback, and are always learning. Our Product Managers, Design, and Engineering teams are structured as Squads. You will be assigned to a Squad alongside

  • Customer Support Manager

    Office, Philippines

    unspecified Salary not disclosed

    Customer Support Manager Office, Philippines Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. As a Customer Support Manager , you will play a critical role in driving the success of our customer support team. You will be responsible for monitoring team performance, implementing coaching plans, and maintaining a deep understanding of our processes and products. Required : • 4+ years in a customer-facing SaaS role (Customer Support, Customer Success, or Customer Experience) • 2+ years in a people management role with direct responsibility for Team Leads or senior ICs • Demonstrated experience owning team performance against KPIs including CSAT, SLA adherence, handle time, and response times • Proven ability to

  • Senior GTM Enablement, Support

    Office, Philippines

    unspecified Salary not disclosed

    Senior GTM Enablement, Support Office, Philippines Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. About the Role We are looking for a tenured and strategic Senior GTM Enablement, Support to join our team in Manila, Philippines . This role will own and evolve the end-to-end enablement experience for our support organization, with a primary focus on delivering and improving our 6-week new hire onboarding program. You'll lead in-person facilitation, partner closely with our US-based Everboarding Manager, and co-design ongoing training programs that are scalable, data-informed, and aligned with our business goals. You are not only a skilled facilitator, but also a builder-someone who thrives in fast-paced environments, understands the nuances

  • Senior Solutions Consultant (Presales)

    Remote, United States

    remote $185K-$205K

    Senior Solutions Consultant (Presales) Remote, United States Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. At Apollo, Senior Solutions Consultants don't just support deals, they shape them. This role sits at the intersection of revenue, product, and the customer, directly influencing how Apollo wins, retains, and expands its most strategic accounts. As a trusted technical and strategic advisor across the full customer lifecycle, this person drives complex, high-stakes deals forward, accelerates time-to-value, and influences long-term business outcomes for our customers. This person is not only an expert in solution architecture, but they also serve as player-coach who scales the impact of the SC function through mentorship, strategic influence, and repeatable

  • Security Operations Manager

    Remote, Canada

    remote Salary not disclosed

    Security Operations Manager Remote, Canada Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. Role Overview The Security Operations Manager is a hands-on leader responsible for ensuring Apollo's ability to detect, investigate, respond to, and recover from security incidents effectively and at scale. This role blends strong people leadership, cross-functional collaboration, and deep technical expertise in modern security operations. The Manager is expected to lead by example, remain technically engaged, and actively contribute to investigations and high-severity incidents. This role operates in a fully remote environment and requires excellent asynchronous communication and collaboration skills. Key Responsibilities Operational Leadership & Incident Response Own and continuously improve end-to-end Security Operations processes, including detection,

  • Senior Technical Recruiter & People Ops Lead

    Remote, Poland

    remote Salary not disclosed

    Senior Technical Recruiter & People Ops Lead Remote, Poland Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. About the Role Apollo's Poland office is one of our most technically talented and tightly-knit engineering hubs, and the person who recruits for it needs to be exceptional. We are hiring a Senior Technical Recruiter to own end-to-end hiring for our Poland team: a permanent, solo role with real autonomy, real ownership, and real impact on how we build one of Apollo's most important technical sites. This is not only a req-execution role. You will be a system-level operator: designing and improving how hiring works in Poland, acting as a trusted advisor to

  • Senior Product Manager, Expansion

    Remote, United States

    remote $141K-$202K

    Senior Product Manager, Expansion Remote, United States Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. The Role We're hiring a Senior Product Manager to own customer expansion at Apollo. One of our biggest growth levers is the customers we already have. When paid teams add seats, buy more credits, attach add-ons, or step up to a higher-value plan, that drives compounding revenue. You'll own the in-product surfaces that turn habitual usage into expansion, and you'll make those moments feel obvious, easy, and trusted. Our Product, Design, Engineering teams are structured as Squads. You'll be assigned to a Squad alongside a Product Designer, Data Science partner, an Engineering Manager, and multiple

  • Customer Support Team Lead

    Office, Mexico City

    unspecified Salary not disclosed

    Customer Support Team Lead Office, Mexico City Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. As a Customer Support Team Lead , you will play a critical role in driving the success of our customer support team by coaching and developing representatives, ensuring operational excellence, and fostering a culture of feedback and recognition. You will be responsible for monitoring team performance, implementing coaching plans, and maintaining a deep understanding of our processes and products. This role requires a proactive leader who thrives in a data-driven environment, excels in cross-functional collaboration, and is committed to driving both employee and customer success. Responsibilities 2+ years in a leadership role within customer support