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AlayaCare

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  • GRC Manager - Automation

    Montréal, Quebec, Canada

    unspecified Salary not disclosed

    GRC Manager - Automation Montréal, Quebec, Canada About AlayaCare At AlayaCare, we're more than just a fast-growing SaaS company, we're a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients. With 550+ employees across Canada, the US, Australia, and Brazil, we're united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career. About the Role We are seeking a GRC Manager to join our Security team. Reporting to the Director, Information Security and Privacy, you will be responsible for leading and evolving AlayaCare's security governance, risk management, privacy, and regulatory compliance programs within a modern B2B SaaS environment. This role combines subject-matter expertise with practical experience operating GRC programs at scale, ensuring that security and compliance practices effectively support business objectives. As a key member of the team, you will have the chance to collaborate closely with colleagues across Engineering, IT, Legal, Privacy, and other internal stakeholders to strengthen the company's governance, risk, and compliance capabilities. Key areas of focus include supporting security certifications and audits, improving risk visibility, enhancing vendor assurance practices, and building scalable control processes that enable the organization to grow confidently while meeting customer and regulatory requirements. What makes the role interesting is that it sits at the intersection of engineering and governance. This

  • Senior Director, Product Marketing

    Toronto, Canada

    unspecified Salary not disclosed

    Senior Director, Product Marketing Toronto, Canada About AlayaCare At AlayaCare, we're more than just a fast-growing SaaS company, we're a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients. With 550+ employees across Canada, the US, Australia, and Brazil, we're united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career. About the Role We are looking for a Senior Director, Product Marketing to lead our global Product Marketing function and define how we bring our platform and agentic AI innovations to market. Reporting to the VP, Marketing, you will sit at the intersection of Product, Sales, Customer Success, and Marketing, building an AI-enabled go-to-market strategy that accelerates our Enterprise expansion while sustaining strong growth in the Mid-market segment. You will evolve our solution marketing approach, turn market and customer insights into clear, differentiated narratives, and ensure our teams are equipped to communicate business value and outcomes - not just features - to prospects and customers. What You'll Do Lead and grow the Product Marketing team responsible for go-to-market strategy, pricing and packaging, messaging, positioning, content creation, and sales enablement. Define and champion a solution marketing approach that clearly articulates AlayaCare's value proposition across key segments in Canada and the US, aligned with company and revenue goals. Centralize

  • Director, Revenue Operations

    Toronto, Canada

    unspecified CAD 125K-155K 0 wk leave

    Director, Revenue Operations Toronto, Canada About AlayaCare At AlayaCare, we're more than just a fast-growing SaaS company-we're a team of people passionate about transforming home and community care. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients. With 550+ employees across Canada, the US, Australia, and Brazil, we're united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career. About the Role The Director, Revenue Operations is responsible for driving alignment, predictability, and scalable growth across our go-to-market (GTM) organization as AlayaCare continues to scale from $100M+ ARR toward $500M+. Acting as the connective tissue across Sales, Marketing, Customer Success, Finance, and Product, this role co-owns GTM strategy, planning, and operating cadence to enable consistent, data‑driven execution across regions. Reporting to the Senior Director, Revenue Enablement, you will own the end-to-end revenue lifecycle and lead a multi-disciplinary Revenue Operations function spanning Sales Operations, Marketing Operations, and Data & Analytics. You will architect and scale a sophisticated, AI-enabled Revenue Operations function that improves funnel performance, enables next-best-action decisioning, and reduces operational complexity-while building a culture of accountability, transparency, and continuous improvement. What You'll Do Drive GTM alignment and planning by co-owning strategy, annual/quarterly planning (targets, segmentation, coverage, territories, capacity), and operating cadence across Sales, Marketing, Customer Success, Finance, and Product. Unify GTM strategy, roles, and metrics across

  • AI Workflow Transformation Lead

    Montréal, Quebec, Canada

    unspecified Salary not disclosed

    AI Workflow Transformation Lead Montréal, Quebec, Canada About AlayaCare At AlayaCare, we're more than just a fast-growing SaaS company, we're a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients. With 550+ employees across Canada, the US, Australia, and Brazil, we're united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career. About the Role We are seeking a AI Workflow Transformation Lead to join our team. The AI Workflow Transformation Lead partners directly with the CEO and executive team to map critical workflows end-to-end and reimagine them for the AI era. This role owns a portfolio of high-impact transformation initiatives, leveraging tools like Claude, Glean, and internal AI capabilities to redesign how work gets done across the company. Leads a small, high-caliber team of AI Automation Specialists and acts as the connective tissue between strategy, operations, and technology. What You'll Do Map current workflows across key business areas (e.g., Sales, Customer Success, Implementations, Support, Product, Finance, People). Quantify baseline performance (cycle times, FTE effort, handoffs, error rates, customer experience impact). Redesign workflows that are AI-first, leveraging agents, automation, and integrations rather than simply digitizing existing processes. Build clear, visual process documentation and playbooks that can be adopted by teams. Identify, prioritize, and maintain a portfolio/backlog of AI

  • Senior FP&A Business Partner

    Toronto, Canada

    unspecified $100K-$120K

    Senior FP&A Business Partner Toronto, Canada About AlayaCare At AlayaCare, we're a team of people passionate about transforming home healthcare. Our cloud-based platform helps care providers around the world manage their workforce, scheduling, billing, and clinical workflows so they can deliver better outcomes for the people they support. With 550+ employees across Canada, the US, Australia, and Brazil, we're united by a shared mission and a culture of transparency, growth, and human connection. Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career. About the Role As a Senior Financial Planning & Analysis (FP&A) Business Partner, you play a critical role in shaping how financial insights guide decision-making across AlayaCare. Sitting within the broader Strategic Finance team, you help connect strategy, operations, and financial performance by turning data into clear, actionable insights. You partner closely with Product & Engineering and other functional leaders to bring visibility into R&D investments, resource allocation, product performance, and cost efficiency. You're deeply involved in month-end reporting, forecasting, budgeting, and KPI tracking, with a strong focus on SaaS metrics. In this role, you don't just report on the numbers-you influence the way leaders think about trade-offs and long-term growth. What You'll Do Budgeting & Forecasting Lead the budgeting process and ongoing forecasting cycles for Product & Engineering and other assigned teams (annual, quarterly, and monthly updates). Track and forecast key cost drivers, including cloud infrastructure spend, headcount-related costs, and product development investments.

  • Managed Services Specialist, EVV/RCM

    United States

    unspecified Salary not disclosed

    Managed Services Specialist, EVV/RCM United States About AlayaCare At AlayaCare, we're more than just a fast-growing SaaS company; we're a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients. With 650+ employees across Canada, the US, Australia, and Brazil, we're united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career. About the Role As a Managed Services Specialist, Revenue Cycle Management (RCM), you will help home and community care organizations protect their revenue and stay compliant so they can focus more time on delivering quality care. You will sit within our Customer Success organization and partner closely with our Product, Professional Services, Customer Success, and Support teams to guide customers through complex Electronic Visit Verification (EVV), billing, and payer requirements. You will lead EVV activations and certifications, support high-stakes billing and compliance initiatives, and act as a trusted advisor to both operational and implementation-phase customers. Operating in a highly regulated Medicaid and EVV environment, you will translate evolving regulations and payer rules into practical workflows and configurations that drive accurate billing and revenue realization. If you are energized by solving complex RCM challenges and turning regulatory requirements into smooth customer experiences, this role is for you. What You'll Do Lead EVV activations and certifications for new and