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      "description_excerpt": "エリアマネージャー Yokohama-shi, Kanagawa, JPN ※このポジションの勤務地は神奈川県横浜市鶴見区を予定しています。 私たちのグローバルオペレーションネットワークは、日々何百万もの荷物と笑顔をアマゾンのお客様にお届けしています。私たちは、エリアマネージャーとして私たちのチームに加わってほしいと考え、意欲的で顧客重視の人材を探しています。この役割では、複数メンバーのチームをリードし、シフト中のチームの安全性、品質、出勤率、およびパフォーマンスを最高水準に維持するため、チームに働きかける責任があります。また、お客様の注文が適切な時間に適切な場所へ確実にお届けされるよう、お客様の期待に応えることにおいても重要な役割を担います。 私たちの業務の流れには3つの主要な要素があります。 商品が保管され注文に備える「ファーストマイル」、注文品をお客様のエリアまで輸送する「ミドルマイル」、そして商品をお客様の玄関先までお届けする「ラストマイル」です。各拠点で運営方法に若干の違いはありますが、一貫して変わらないものが一つあります、それは顧客を第一に考える私たちのビジョンと献身的な姿勢です。 本ポジションはAmazonの新しいエキサイティングな物流拠点で業務を行います。可能な限り最速でお客様のご自宅に商品をお届けすることでお客様のカスタマーエクスペリエンスを向上します。私たちと一緒に歴史をつくりましょう！ Key job responsibilities ■業務内容■ 「エリアマネージャー」には、他業種・職種も含めこれまでの経験、スキルを活かし、改善点を模索しながら、「People First」の考え方で、各種プロジェクトをリードし、またピープルマネージメントを行っていただきます。また、「エリアマネージャー」は拠点の全ての工程を担当し、上司の示す部署全体の方針や安全・品質・生産性の年間目標に沿って、担当工程における改善を積み重ね、日々の計画、進捗、実績管理に責任をもち活動いただきます。 具体的な業務は以下の通りです。 主な責任と職務内容： ① チームメンバーの育成とサポート 現場の最前線にいるマネージャーとしてチームメンバーと積極的に関わり、メンバーからの意見に基づく職場改善によりエンゲージメントを高めます。また、数名から数十名のチームのマネージャーとして、業務上の知識・スキル、アマゾンカルチャー等の指導を行うことはもちろん、部下の悩みに傾聴し、問題の解決に向けて自ら動きます。さらに、部下の勤怠や労働時間等の把握、管理を適切に行います。 ② 担当プロセスの安全・品質・作業効率の向上 マネージャーはそれぞれ特定のプロセスを担当し、そのプロセスの安全・品質・作業効率の向上をリードします。日々の安全活動、品質チェックに加え、作業環境の改善、トレーニングの進捗管理など多岐にわたる改善活動が該当します。問題を特定し、対策を立案し、チームメンバーを巻き込みながら実行に移し、結果を出していくことが求められます。 ③ 日々のオペレーション対応 物流拠点のすべての工程を管理し、商品の管理からお客様へお届けするまでの一連の流れの中で計画を立案し管理していただきます。日々のオペレーションにおいてお客様にお約束した納期を確実に守るため、物量の上振れや下振れ、急な労働力不足、システムトラブル等の変動要素に際し、適切に判断して対応していくことが求められます。 ④ プロジェクトリーダーとして改善を推進 Amazonでは日々改善が推進されています。エリアマネージャーは通常業務と並行して、安全上のリスクや生産性を改善するプロジェクトのリーダーとして拠点内の年次/月次プロジェクト活動を推進します。これらのプロジェクトにおいては関連部署との協業等も含まれます。 A day in the life シフト勤務（日勤・夜勤、土日祝含む交代制のシフト勤務になります。） About the team 【More Information】 ■部門紹介：フルフィルメントセンター (FC)部門 / ラストマイル(AMZL)部門 ■オペレーション職種の紹介 ■関東エリアの拠点紹介 ◆Meet our team(Video) #Manager at a Delivery Station/DSで活躍するマネージャーの紹介 #AmazonStars #She is Amazon ―――――――――――――――――― Amazon は多様かつインクルーシブな職場づくりを目指しています。Amazonは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。 https://www.amazon.jobs/disability/jp ＊オペレーション部門 DEIの取り組み Basic Qualifications: - 4年制大学学士号または同等の業務経験 - パソコンスキル初級（四則演算ができるレベル） - ビジネスレベルの日本語力 Preferred Qualifications: - 業界を問わず、スタッフの指導やチームリーダーの経験3年以上 - 5名以上のマネジメント経験 - 業務管理ツールを使用して業務を遂行し、課題があった場合にシステムから抽出したデータを用いて業務改善をした経験 - コミュニケーション能力（社内外の関係者と効果的にコミュニケーションを取ることができる。） - 問題解決能力（課題発見時にあらゆる側面から要因を抽出・分析して問題解決することができる。） - 基本PCスキル（ Outlook, Word, Excel (関数、グラフ), Power Pointを業務上で有効に使用し、必要な分析・報告ができる。） - 英語力 - インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きであること Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.",
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      "description_excerpt": "エリアマネージャー Yokohama-shi, Kanagawa, JPN ※このポジションの勤務地は神奈川県横浜市戸塚区を予定しています。 私たちのグローバルオペレーションネットワークは、日々何百万もの荷物と笑顔をアマゾンのお客様にお届けしています。私たちは、エリアマネージャーとして私たちのチームに加わってほしいと考え、意欲的で顧客重視の人材を探しています。この役割では、複数メンバーのチームをリードし、シフト中のチームの安全性、品質、出勤率、およびパフォーマンスを最高水準に維持するため、チームに働きかける責任があります。また、お客様の注文が適切な時間に適切な場所へ確実にお届けされるよう、お客様の期待に応えることにおいても重要な役割を担います。 私たちの業務の流れには3つの主要な要素があります。 商品が保管され注文に備える「ファーストマイル」、注文品をお客様のエリアまで輸送する「ミドルマイル」、そして商品をお客様の玄関先までお届けする「ラストマイル」です。各拠点で運営方法に若干の違いはありますが、一貫して変わらないものが一つあります、それは顧客を第一に考える私たちのビジョンと献身的な姿勢です。 本ポジションはAmazonの新しいエキサイティングな物流拠点で業務を行います。可能な限り最速でお客様のご自宅に商品をお届けすることでお客様のカスタマーエクスペリエンスを向上します。私たちと一緒に歴史をつくりましょう！ Key job responsibilities ■業務内容■ 「エリアマネージャー」には、他業種・職種も含めこれまでの経験、スキルを活かし、改善点を模索しながら、「People First」の考え方で、各種プロジェクトをリードし、またピープルマネージメントを行っていただきます。また、「エリアマネージャー」は拠点の全ての工程を担当し、上司の示す部署全体の方針や安全・品質・生産性の年間目標に沿って、担当工程における改善を積み重ね、日々の計画、進捗、実績管理に責任をもち活動いただきます。 具体的な業務は以下の通りです。 主な責任と職務内容： ① チームメンバーの育成とサポート 現場の最前線にいるマネージャーとしてチームメンバーと積極的に関わり、メンバーからの意見に基づく職場改善によりエンゲージメントを高めます。また、数名から数十名のチームのマネージャーとして、業務上の知識・スキル、アマゾンカルチャー等の指導を行うことはもちろん、部下の悩みに傾聴し、問題の解決に向けて自ら動きます。さらに、部下の勤怠や労働時間等の把握、管理を適切に行います。 ② 担当プロセスの安全・品質・作業効率の向上 マネージャーはそれぞれ特定のプロセスを担当し、そのプロセスの安全・品質・作業効率の向上をリードします。日々の安全活動、品質チェックに加え、作業環境の改善、トレーニングの進捗管理など多岐にわたる改善活動が該当します。問題を特定し、対策を立案し、チームメンバーを巻き込みながら実行に移し、結果を出していくことが求められます。 ③ 日々のオペレーション対応 物流拠点のすべての工程を管理し、商品の管理からお客様へお届けするまでの一連の流れの中で計画を立案し管理していただきます。日々のオペレーションにおいてお客様にお約束した納期を確実に守るため、物量の上振れや下振れ、急な労働力不足、システムトラブル等の変動要素に際し、適切に判断して対応していくことが求められます。 ④ プロジェクトリーダーとして改善を推進 Amazonでは日々改善が推進されています。エリアマネージャーは通常業務と並行して、安全上のリスクや生産性を改善するプロジェクトのリーダーとして拠点内の年次/月次プロジェクト活動を推進します。これらのプロジェクトにおいては関連部署との協業等も含まれます。 A day in the life シフト勤務（日勤・夜勤、土日祝含む交代制のシフト勤務になります。） About the team 【More Information】 ■部門紹介：フルフィルメントセンター (FC)部門 / ラストマイル(AMZL)部門 ■オペレーション職種の紹介 ■関東エリアの拠点紹介 ◆Meet our team(Video) #Manager at a Delivery Station/DSで活躍するマネージャーの紹介 #AmazonStars #She is Amazon ―――――――――――――――――― Amazon は多様かつインクルーシブな職場づくりを目指しています。Amazonは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。 https://www.amazon.jobs/disability/jp ＊オペレーション部門 DEIの取り組み Basic Qualifications: - 4年制大学学士号または同等の業務経験 - パソコンスキル初級（四則演算ができるレベル） - ビジネスレベルの日本語力 Preferred Qualifications: - 業界を問わず、スタッフの指導やチームリーダーの経験3年以上 - 5名以上のマネジメント経験 - 業務管理ツールを使用して業務を遂行し、課題があった場合にシステムから抽出したデータを用いて業務改善をした経験 - コミュニケーション能力（社内外の関係者と効果的にコミュニケーションを取ることができる。） - 問題解決能力（課題発見時にあらゆる側面から要因を抽出・分析して問題解決することができる。） - 基本PCスキル（ Outlook, Word, Excel (関数、グラフ), Power Pointを業務上で有効に使用し、必要な分析・報告ができる。） - 英語力 - インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きであること Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.",
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      "description_excerpt": "シニアエリアマネージャー Yokohama-shi, Kanagawa, JPN ※このポジションの勤務地は神奈川県横浜市鶴見区を予定しています。 私たちのグローバルオペレーションネットワークは、日々何百万もの荷物と笑顔をAmazonのお客様にお届けしています。私たちは、シニアエリアマネージャーとして私たちのチームに加わってほしいと考え、意欲的で顧客重視の人材を探しています。この役割では、複数メンバーのチームをリードし、シフト中のチームの安全性、品質、出勤率、およびパフォーマンスを最高水準に維持するため、チームに働きかける責任があります。また、お客様の注文が適切な時間に適切な場所へ確実に配送されるよう、お客様の期待に応えることにおいても重要な役割を担います。 私たちの業務の流れには3つの主要な要素があります。 商品が保管され注文に備える「ファーストマイル」、注文品をお客様のエリアまで輸送する「ミドルマイル」、そして商品をお客様の玄関先までお届けする「ラストマイル」です。各拠点で運営方法に若干の違いはありますが、一貫して変わらないものが一つあります、それは顧客を第一に考える私たちのビジョンと献身的な姿勢です。 本ポジションはAmazonの新しいエキサイティングな物流拠点で業務を行います。可能な限り最速でお客様のご自宅に商品をお届けすることでお客様のカスタマーエクスペリエンスを向上します。私たちと一緒に歴史をつくりましょう！ Key job responsibilities 【具体的な業務内容】 ■生産・業務計画の立案、進捗・実績・各種指標管理、人員・労務管理 想定物量を予測する部署と連携し、生産・業務計画を立案します。 配送ルートや人員配置の全体計画を立てます。 具体的には、物量に応じて必要となる人員数を算出し外部協力会社（派遣会社や業務委託会社など）との連携。 また社内システムを用いて各種計画の進捗・実績管理などを実施。現場と連携し、生産性向上を実現していきます。 ■各種プロジェクト・改善活動の取りまとめ、人員育成・チームビルディング 今の生産性を維持するのではなく、改善を図って向上させるのがAmazonのシニアエリアマネージャーです。 業務改善プロジェクトなどの進行・取りまとめ役となり、最新テクノロジーの導入や工程の見直し等検討し、教育プランの策定も行います。 ミーティングはオペレーションマネージャーやエリアマネージャーと定期的に実施します。 ■業務上で発生したトラブルや問題の解決 例えば、コンベアが停止した際のリカバリープランの立案・実施など。 商品が物流拠点内で滞留しないよう、トラブルに合わせて人員配置や対応方法などを検討します。 A day in the life ※勤務は土日祝を含むシフト勤務になります。 ※業務状況に応じて事前に計画した上で夜勤が発生する場合がございます。 About the team 【More Information】 ■部門紹介：フルフィルメントセンター (FC)部門 / ラストマイル(AMZL)部門 ■オペレーション職種の紹介 ■関東エリアの拠点紹介 ◆Meet our team(Video) #Manager at a Delivery Station/DSで活躍するマネージャーの紹介 #AmazonStars #She is Amazon ―――――――――――――――――― Amazon は多様かつインクルーシブな職場づくりを目指しています。Amazonは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。 https://www.amazon.jobs/disability/jp ＊オペレーション部門 DEIの取り組み Basic Qualifications: - 4年制大学学士号または同等の業務経験 - ビジネスレベル以上の日本語のスキル - 管理職経験 - Outlook, Word, Excel (関数、グラフ), Power Pointを業務上で有効に使用し、必要な分析・報告が出来る方 Preferred Qualifications: - 製造・物流小売において人・物・金の流れを数値や指標にて管理・向上させる経験3年以上 - 複数名のリーダー業務・タスク管理業務経験３年以上 (評価、人材育成の経験はあれば尚可) - プロジェクトマネジメント経験（プロジェクトの規模は問わない・多部門横断型プロジェクトであれば尚可） - 5S・QCサークル・シックスシグマなどの手法を用いての実践経験 - 製造現場における工程・生産管理経験３年以上 - ビジネスレベルの英語力 - 主体性を持って業務改善を実行し、数値で実績を管理した経験（継続性を持ち、業務における生産性・品質の向上を行ってきた方） - 自身の業務を数値・指標にて管理した経験。（指標が目標に対し、どのように機能しているかを分析・それを元にアクションの起こせる方） - インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きであること Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.",
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      "description_excerpt": "エリアマネージャー Yokohama-shi, Kanagawa, JPN ※このポジションの勤務地は神奈川県横浜市戸塚を予定しています。 私たちのグローバルオペレーションネットワークは、日々何百万もの荷物と笑顔をアマゾンのお客様にお届けしています。私たちは、エリアマネージャーとして私たちのチームに加わってほしいと考え、意欲的で顧客重視の人材を探しています。この役割では、複数メンバーのチームをリードし、シフト中のチームの安全性、品質、出勤率、およびパフォーマンスを最高水準に維持するため、チームに働きかける責任があります。また、お客様の注文が適切な時間に適切な場所へ確実にお届けされるよう、お客様の期待に応えることにおいても重要な役割を担います。 私たちの業務の流れには3つの主要な要素があります。 商品が保管され注文に備える「ファーストマイル」、注文品をお客様のエリアまで輸送する「ミドルマイル」、そして商品をお客様の玄関先までお届けする「ラストマイル」です。各拠点で運営方法に若干の違いはありますが、一貫して変わらないものが一つあります、それは顧客を第一に考える私たちのビジョンと献身的な姿勢です。 本ポジションはAmazonの新しいエキサイティングな物流拠点で業務を行います。可能な限り最速でお客様のご自宅に商品をお届けすることでお客様のカスタマーエクスペリエンスを向上します。私たちと一緒に歴史をつくりましょう！ Key job responsibilities ■業務内容■ 「エリアマネージャー」には、他業種・職種も含めこれまでの経験、スキルを活かし、改善点を模索しながら、「People First」の考え方で、各種プロジェクトをリードし、またピープルマネージメントを行っていただきます。また、「エリアマネージャー」は拠点の全ての工程を担当し、上司の示す部署全体の方針や安全・品質・生産性の年間目標に沿って、担当工程における改善を積み重ね、日々の計画、進捗、実績管理に責任をもち活動いただきます。 具体的な業務は以下の通りです。 主な責任と職務内容： ① チームメンバーの育成とサポート 現場の最前線にいるマネージャーとしてチームメンバーと積極的に関わり、メンバーからの意見に基づく職場改善によりエンゲージメントを高めます。また、数名から数十名のチームのマネージャーとして、業務上の知識・スキル、アマゾンカルチャー等の指導を行うことはもちろん、部下の悩みに傾聴し、問題の解決に向けて自ら動きます。さらに、部下の勤怠や労働時間等の把握、管理を適切に行います。 ② 担当プロセスの安全・品質・作業効率の向上 マネージャーはそれぞれ特定のプロセスを担当し、そのプロセスの安全・品質・作業効率の向上をリードします。日々の安全活動、品質チェックに加え、作業環境の改善、トレーニングの進捗管理など多岐にわたる改善活動が該当します。問題を特定し、対策を立案し、チームメンバーを巻き込みながら実行に移し、結果を出していくことが求められます。 ③ 日々のオペレーション対応 物流拠点のすべての工程を管理し、商品の管理からお客様へお届けするまでの一連の流れの中で計画を立案し管理していただきます。日々のオペレーションにおいてお客様にお約束した納期を確実に守るため、物量の上振れや下振れ、急な労働力不足、システムトラブル等の変動要素に際し、適切に判断して対応していくことが求められます。 ④ プロジェクトリーダーとして改善を推進 Amazonでは日々改善が推進されています。エリアマネージャーは通常業務と並行して、安全上のリスクや生産性を改善するプロジェクトのリーダーとして拠点内の年次/月次プロジェクト活動を推進します。これらのプロジェクトにおいては関連部署との協業等も含まれます。 A day in the life シフト勤務（日勤・夜勤、土日祝含む交代制のシフト勤務になります。） About the team 【More Information】 ■部門紹介：フルフィルメントセンター (FC)部門 / ラストマイル(AMZL)部門 ■オペレーション職種の紹介 ■関東エリアの拠点紹介 ◆Meet our team(Video) #Manager at a Delivery Station/DSで活躍するマネージャーの紹介 #AmazonStars #She is Amazon ―――――――――――――――――― Amazon は多様かつインクルーシブな職場づくりを目指しています。Amazonは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。 https://www.amazon.jobs/disability/jp ＊オペレーション部門 DEIの取り組み Basic Qualifications: - 4年制大学学士号または同等の業務経験 - パソコンスキル初級（四則演算ができるレベル） - ビジネスレベルの日本語力 Preferred Qualifications: - 業界を問わず、スタッフの指導やチームリーダーの経験3年以上 - 5名以上のマネジメント経験 - 業務管理ツールを使用して業務を遂行し、課題があった場合にシステムから抽出したデータを用いて業務改善をした経験 - コミュニケーション能力（社内外の関係者と効果的にコミュニケーションを取ることができる。） - 問題解決能力（課題発見時にあらゆる側面から要因を抽出・分析して問題解決することができる。） - 基本PCスキル（ Outlook, Word, Excel (関数、グラフ), Power Pointを業務上で有効に使用し、必要な分析・報告ができる。） - 英語力 - インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きであること Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.",
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      "description_excerpt": "エリアマネージャー Matsudo-shi, Chiba, JPN ※このポジションの勤務地は千葉県松戸市を予定しています。 私たちのグローバルオペレーションネットワークは、日々何百万もの荷物と笑顔をアマゾンのお客様にお届けしています。私たちは、エリアマネージャーとして私たちのチームに加わってほしいと考え、意欲的で顧客重視の人材を探しています。この役割では、複数メンバーのチームをリードし、シフト中のチームの安全性、品質、出勤率、およびパフォーマンスを最高水準に維持するため、チームに働きかける責任があります。また、お客様の注文が適切な時間に適切な場所へ確実にお届けされるよう、お客様の期待に応えることにおいても重要な役割を担います。 私たちの業務の流れには3つの主要な要素があります。 商品が保管され注文に備える「ファーストマイル」、注文品をお客様のエリアまで輸送する「ミドルマイル」、そして商品をお客様の玄関先までお届けする「ラストマイル」です。各拠点で運営方法に若干の違いはありますが、一貫して変わらないものが一つあります、それは顧客を第一に考える私たちのビジョンと献身的な姿勢です。 本ポジションはAmazonの新しいエキサイティングな物流拠点で業務を行います。可能な限り最速でお客様のご自宅に商品をお届けすることでお客様のカスタマーエクスペリエンスを向上します。私たちと一緒に歴史をつくりましょう！ Key job responsibilities ■業務内容■ 「エリアマネージャー」には、他業種・職種も含めこれまでの経験、スキルを活かし、改善点を模索しながら、「People First」の考え方で、各種プロジェクトをリードし、またピープルマネージメントを行っていただきます。また、「エリアマネージャー」は拠点の全ての工程を担当し、上司の示す部署全体の方針や安全・品質・生産性の年間目標に沿って、担当工程における改善を積み重ね、日々の計画、進捗、実績管理に責任をもち活動いただきます。 具体的な業務は以下の通りです。 主な責任と職務内容： ① チームメンバーの育成とサポート 現場の最前線にいるマネージャーとしてチームメンバーと積極的に関わり、メンバーからの意見に基づく職場改善によりエンゲージメントを高めます。また、数名から数十名のチームのマネージャーとして、業務上の知識・スキル、アマゾンカルチャー等の指導を行うことはもちろん、部下の悩みに傾聴し、問題の解決に向けて自ら動きます。さらに、部下の勤怠や労働時間等の把握、管理を適切に行います。 ② 担当プロセスの安全・品質・作業効率の向上 マネージャーはそれぞれ特定のプロセスを担当し、そのプロセスの安全・品質・作業効率の向上をリードします。日々の安全活動、品質チェックに加え、作業環境の改善、トレーニングの進捗管理など多岐にわたる改善活動が該当します。問題を特定し、対策を立案し、チームメンバーを巻き込みながら実行に移し、結果を出していくことが求められます。 ③ 日々のオペレーション対応 物流拠点のすべての工程を管理し、商品の管理からお客様へお届けするまでの一連の流れの中で計画を立案し管理していただきます。日々のオペレーションにおいてお客様にお約束した納期を確実に守るため、物量の上振れや下振れ、急な労働力不足、システムトラブル等の変動要素に際し、適切に判断して対応していくことが求められます。 ④ プロジェクトリーダーとして改善を推進 Amazonでは日々改善が推進されています。エリアマネージャーは通常業務と並行して、安全上のリスクや生産性を改善するプロジェクトのリーダーとして拠点内の年次/月次プロジェクト活動を推進します。これらのプロジェクトにおいては関連部署との協業等も含まれます。 A day in the life シフト勤務（日勤・夜勤、土日祝含む交代制のシフト勤務になります。） About the team 【More Information】 ■部門紹介：フルフィルメントセンター (FC)部門 / ラストマイル(AMZL)部門 ■オペレーション職種の紹介 ■関東エリアの拠点紹介 ◆Meet our team(Video) #Manager at a Delivery Station/DSで活躍するマネージャーの紹介 #AmazonStars #She is Amazon ―――――――――――――――――― Amazon は多様かつインクルーシブな職場づくりを目指しています。Amazonは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。 https://www.amazon.jobs/disability/jp ＊オペレーション部門 DEIの取り組み Basic Qualifications: - 4年制大学学士号または同等の業務経験 - パソコンスキル初級（四則演算ができるレベル） - ビジネスレベルの日本語力 Preferred Qualifications: - 業界を問わず、スタッフの指導やチームリーダーの経験3年以上 - 5名以上のマネジメント経験 - 業務管理ツールを使用して業務を遂行し、課題があった場合にシステムから抽出したデータを用いて業務改善をした経験 - コミュニケーション能力（社内外の関係者と効果的にコミュニケーションを取ることができる。） - 問題解決能力（課題発見時にあらゆる側面から要因を抽出・分析して問題解決することができる。） - 基本PCスキル（ Outlook, Word, Excel (関数、グラフ), Power Pointを業務上で有効に使用し、必要な分析・報告ができる。） - 英語力 - インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きであること Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.",
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      "description_excerpt": "プロセスアシスタント Kawasaki-shi, Kanagawa, JPN ※このポジションの勤務地は神奈川県川崎市です。 物流未経験からキャリアアップ可能なポジションです。私達と一緒に新たにアマゾンの歴史を作り上げましょう！ 現在は当たり前となった「お急ぎ便」「お届け日時指定便」「当日便」は、お客様の利便性を追求し実現した、日本発の配送サービスです。そのサービスを実現しているのはアマゾンの心臓部である物流拠点、フルフィルメントセンター（以下FC）の仕組みにあります。 FCはお客様のご注文に対して、より早く正確に商品を、多くの地域へ提供するため、入荷から出荷までの各工程において、アマゾン独自のノウハウを活かした効率的かつ的確な管理を実施し、最新の自社テクノロジーを導入する事で更なる最適化に挑戦し続けている事業です。 そのFC事業は、日本で2005年に開業して以来、現在20拠点以上に成長しました。2025年も継続して事業の拡大に伴い、私達と一緒にお客様起点に考え、更なるイノベーションを起こしていただける情熱的な仲間を「プロセスアシスタント」として募集します。 ■業務内容■ 「プロセスアシスタント」には、他業種・職種も含めこれまでの経験、スキルを活かし、改善点を模索しながら、より便利でお客様に満足いただける高い品質のサービスを提供できるビジネスをつくる事、そして先進テクノロジーと「People First」の考え方で、安全・快適・楽しい職場環境の構築を行う、将来の組織のリーダーを目指していただける事を期待しています。 具体的にはマネージャーのサポートのもと、以下の業務に責任をもち遂行いただきます。 ① 安全・品質・作業効率の向上 安全安心な作業環境の維持・向上のため、日々の安全活動、品質チェックに加え、多岐にわたる問題解決・改善活動を行います。 ② 日々のオペレーション対応 FCはアマゾンの豊富な品揃えを実現する巨大な物流拠点です。商品を入荷、在庫として管理し、注文があった商品を出荷するという一連の流れを各工程間で連携をとりながら、業務を円滑に進める事が求められます。 お客様とお約束した期日までに商品を迅速かつ正確にお届けするため、時間ごとの計画に沿ってオペレーションを実施することに責任を持ちます。 ③ 新規プロジェクトの導入・セール時など、オペレーション拡大時の準備 新しいサービスやシステムの導入に備え、現場での手順変更・導入方法を検討し円滑な導入に向けて準備を行います。また、新規入職者でもアマゾンの標準作業に則った手順がスムーズに身につくためのトレーニング構築やマニュアルを作成します。 ④ イレギュラーへの対応 作業で発生する様々な課題の原因を追求し問題解決を行います。また、再発防止策案の検討、実施を行います。 ■働き方■ ・勤務形態：1ヶ月単位の変形労働時間制のシフト勤務。 ・勤務時間：1日8時間勤務、1ヶ月を平均して1週間40時間を超えない範囲で設定します。 ・休日：年間120日（月平均10日） ※原則、日勤、夜勤含めた2～3シフトで会社が決定し、遅くとも当月末日までに翌月分をお伝えします。シフトは日勤・夜勤の間にも必ず公休を挟み、負担が少ないよう配慮しています。 ※1日の流れ：以下ページをご参照ください。 先輩社員インタビュー ■福利厚生■ 下記ページをご確認ください。 福利厚生 | アマゾンジャパンキャリアサイト ■教育制度■ 入社後、約1週間はアマゾンのリーダーとして必要な会社のカルチャーや、FCの基本的な業務を一通り学ぶことができる座学の機会を提供します。各部署へ配属後は、トレーナーのもと、OJTで工程知識やツールの使用方法など基礎知識を学んでいきます。トレーニング資料も完備しており、相互に進捗を確認しながら独り立ちまでしっかりとサポートしますので、未経験者も安心してスタートができる環境です。 最先端の物流システムを学ぶことはもちろん、年齢・性別・国籍問わず様々な仲間と日々の業務を通して、次のステップとなるピープルマネージメントやビジネススキルを学ぶことができます。 ■キャリアパス■ プロセスアシスタントからキャリアをスタートし、入荷/出荷チームのマネージャー、統括マネージャー、そしてFCの拠点長となった実績も多数あります。また、アマゾンでは社内公募制度があり、国内外問わず他部署や異なる職種への異動にチャレンジし、社内で多様なキャリアを築くチャンスもあります。アマゾンではご自身で学び成長することを推奨し、キャリア開発できるようサポートを行っています。 ■会社のカルチャー■ アマゾンでは全員がリーダーです。個人の裁量に任される部分が多く、社員の個々の可能性を最大限に伸ばす事を重視しています。様々なバックグラウンドを持った社員が前職で培った多様な経験やスキルを活かして職位や役割に関わらず誰もがチャレンジできる環境です。 また年次有給休暇の取得を積極的に推進しており「働く」、「プライベート」も充実できる環境です。 失敗に寛容な文化：まずは試してみることにこだわります。好奇心を持って学びます。時にはリスクを取り、計画通りいかなかったとしても、よりよい成果に繋げられることが私たちの強みだと信じています。 最後に、募集しているポジションや組織、お仕事の詳細については以下のリンクよりご確認いただけます。 ・勤務先：川崎FC ・プロセスアシスタントについて：プロセスアシスタント/シフトアシスタント特設サイト ・FCで働くリーダーのインタビュー：フルフィルメントセンター(FC)部門/社員R.S.さん ・フルフィルメントセンター部門のご紹介：フルフィルメントセンター (FC) ・ アマゾン は多様かつインクルーシブな職場づくりを目指しています。アマゾンは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。https://www.amazon.jobs/disability/jp Basic Qualifications: - パソコンスキル初級（例えばエクセルで四則演算ができるレベル） - ビジネスレベルの日本語力（読み、書き、日常会話－討論・交渉・プレゼンテーションなど、意思疎通ができる） Preferred Qualifications: - ■人物像■ - 「お客様の為に何ができるか/どうあるべきか」とカスタマー起点で課題や改善点を考え行動ができる方 - 意見の異なる他者に対しても敬意を持って接することができ、周囲と信頼関係を築くことが出来る方 - 現状に満足せず、自分の責任範囲外でも、組織やカスタマーの為に積極的に課題提起と行動ができる方 - 今よりも成長したいという思いがあり、新しいスキルや知識の習得に前向きに取り組める方 - インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きであること - ■スキル・経験■ - 社会人経験（経験年数、職種・業種は問わず） - （*経験が少ない方、第二新卒の方でも、チーム内でリーダーシップを発揮し、プロジェクトを完遂した経験がある方） - 定量的なデータ分析をもとに、業務カイゼン・標準化を実施した経験 - パソコン中級レベル以上（例えばエクセルでVLOOKUP、ピボット、マクロ等） - 読み書きレベルの英語力 - オペレーション部門のDEIの取り組み（Japanese Only） Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.",
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      "description_excerpt": "シニアエリアマネージャー Yotsukaido-shi, Chiba, JPN ※このポジションの勤務地は千葉県四街道市を予定しています。 私たちのグローバルオペレーションネットワークは、日々何百万もの荷物と笑顔をAmazonのお客様にお届けしています。私たちは、シニアエリアマネージャーとして私たちのチームに加わってほしいと考え、意欲的で顧客重視の人材を探しています。この役割では、複数メンバーのチームをリードし、シフト中のチームの安全性、品質、出勤率、およびパフォーマンスを最高水準に維持するため、チームに働きかける責任があります。また、お客様の注文が適切な時間に適切な場所へ確実に配送されるよう、お客様の期待に応えることにおいても重要な役割を担います。 私たちの業務の流れには3つの主要な要素があります。 商品が保管され注文に備える「ファーストマイル」、注文品をお客様のエリアまで輸送する「ミドルマイル」、そして商品をお客様の玄関先までお届けする「ラストマイル」です。各拠点で運営方法に若干の違いはありますが、一貫して変わらないものが一つあります、それは顧客を第一に考える私たちのビジョンと献身的な姿勢です。 本ポジションはAmazonの新しいエキサイティングな物流拠点で業務を行います。可能な限り最速でお客様のご自宅に商品をお届けすることでお客様のカスタマーエクスペリエンスを向上します。私たちと一緒に歴史をつくりましょう！ Key job responsibilities 【具体的な業務内容】 ■生産・業務計画の立案、進捗・実績・各種指標管理、人員・労務管理 想定物量を予測する部署と連携し、生産・業務計画を立案します。 配送ルートや人員配置の全体計画を立てます。 具体的には、物量に応じて必要となる人員数を算出し外部協力会社（派遣会社や業務委託会社など）との連携。 また社内システムを用いて各種計画の進捗・実績管理などを実施。現場と連携し、生産性向上を実現していきます。 ■各種プロジェクト・改善活動の取りまとめ、人員育成・チームビルディング 今の生産性を維持するのではなく、改善を図って向上させるのがAmazonのシニアエリアマネージャーです。 業務改善プロジェクトなどの進行・取りまとめ役となり、最新テクノロジーの導入や工程の見直し等検討し、教育プランの策定も行います。 ミーティングはオペレーションマネージャーやエリアマネージャーと定期的に実施します。 ■業務上で発生したトラブルや問題の解決 例えば、コンベアが停止した際のリカバリープランの立案・実施など。 商品が物流拠点内で滞留しないよう、トラブルに合わせて人員配置や対応方法などを検討します。 A day in the life ※勤務は土日祝を含むシフト勤務になります。 ※業務状況に応じて事前に計画した上で夜勤が発生する場合がございます。 About the team 【More Information】 ■部門紹介：フルフィルメントセンター (FC)部門 / ラストマイル(AMZL)部門 ■オペレーション職種の紹介 ■関東エリアの拠点紹介 ◆Meet our team(Video) #Manager at a Delivery Station/DSで活躍するマネージャーの紹介 #AmazonStars #She is Amazon ―――――――――――――――――― Amazon は多様かつインクルーシブな職場づくりを目指しています。Amazonは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。 https://www.amazon.jobs/disability/jp ＊オペレーション部門 DEIの取り組み Basic Qualifications: - 4年制大学学士号または同等の業務経験 - ビジネスレベル以上の日本語のスキル - 管理職経験 - Outlook, Word, Excel (関数、グラフ), Power Pointを業務上で有効に使用し、必要な分析・報告が出来る方 Preferred Qualifications: - 製造・物流小売において人・物・金の流れを数値や指標にて管理・向上させる経験3年以上 - 複数名のリーダー業務・タスク管理業務経験３年以上 (評価、人材育成の経験はあれば尚可) - プロジェクトマネジメント経験（プロジェクトの規模は問わない・多部門横断型プロジェクトであれば尚可） - 5S・QCサークル・シックスシグマなどの手法を用いての実践経験 - 製造現場における工程・生産管理経験３年以上 - ビジネスレベルの英語力 - 主体性を持って業務改善を実行し、数値で実績を管理した経験（継続性を持ち、業務における生産性・品質の向上を行ってきた方） - 自身の業務を数値・指標にて管理した経験。（指標が目標に対し、どのように機能しているかを分析・それを元にアクションの起こせる方） - インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きであること Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.",
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      "description_excerpt": "エリアマネージャー Matsubara-shi, Osaka, JPN ※このポジションの勤務地は大阪府松原市を予定しています。 私たちのグローバルオペレーションネットワークは、日々何百万もの荷物と笑顔をアマゾンのお客様にお届けしています。私たちは、エリアマネージャーとして私たちのチームに加わってほしいと考え、意欲的で顧客重視の人材を探しています。この役割では、複数メンバーのチームをリードし、シフト中のチームの安全性、品質、出勤率、およびパフォーマンスを最高水準に維持するため、チームに働きかける責任があります。また、お客様の注文が適切な時間に適切な場所へ確実にお届けされるよう、お客様の期待に応えることにおいても重要な役割を担います。 私たちの業務の流れには3つの主要な要素があります。 商品が保管され注文に備える「ファーストマイル」、注文品をお客様のエリアまで輸送する「ミドルマイル」、そして商品をお客様の玄関先までお届けする「ラストマイル」です。各拠点で運営方法に若干の違いはありますが、一貫して変わらないものが一つあります、それは顧客を第一に考える私たちのビジョンと献身的な姿勢です。 本ポジションはAmazonの新しいエキサイティングな物流拠点で業務を行います。可能な限り最速でお客様のご自宅に商品をお届けすることでお客様のカスタマーエクスペリエンスを向上します。私たちと一緒に歴史をつくりましょう！ Key job responsibilities ■業務内容■ 「エリアマネージャー」には、他業種・職種も含めこれまでの経験、スキルを活かし、改善点を模索しながら、「People First」の考え方で、各種プロジェクトをリードし、またピープルマネージメントを行っていただきます。また、「エリアマネージャー」は拠点の全ての工程を担当し、上司の示す部署全体の方針や安全・品質・生産性の年間目標に沿って、担当工程における改善を積み重ね、日々の計画、進捗、実績管理に責任をもち活動いただきます。 具体的な業務は以下の通りです。 主な責任と職務内容： ① チームメンバーの育成とサポート 現場の最前線にいるマネージャーとしてチームメンバーと積極的に関わり、メンバーからの意見に基づく職場改善によりエンゲージメントを高めます。また、数名から数十名のチームのマネージャーとして、業務上の知識・スキル、アマゾンカルチャー等の指導を行うことはもちろん、部下の悩みに傾聴し、問題の解決に向けて自ら動きます。さらに、部下の勤怠や労働時間等の把握、管理を適切に行います。 ② 担当プロセスの安全・品質・作業効率の向上 マネージャーはそれぞれ特定のプロセスを担当し、そのプロセスの安全・品質・作業効率の向上をリードします。日々の安全活動、品質チェックに加え、作業環境の改善、トレーニングの進捗管理など多岐にわたる改善活動が該当します。問題を特定し、対策を立案し、チームメンバーを巻き込みながら実行に移し、結果を出していくことが求められます。 ③ 日々のオペレーション対応 物流拠点のすべての工程を管理し、商品の管理からお客様へお届けするまでの一連の流れの中で計画を立案し管理していただきます。日々のオペレーションにおいてお客様にお約束した納期を確実に守るため、物量の上振れや下振れ、急な労働力不足、システムトラブル等の変動要素に際し、適切に判断して対応していくことが求められます。 ④ プロジェクトリーダーとして改善を推進 Amazonでは日々改善が推進されています。エリアマネージャーは通常業務と並行して、安全上のリスクや生産性を改善するプロジェクトのリーダーとして拠点内の年次/月次プロジェクト活動を推進します。これらのプロジェクトにおいては関連部署との協業等も含まれます。 A day in the life シフト勤務（日勤・夜勤、土日祝含む交代制のシフト勤務になります。） About the team 【More Information】 ■部門紹介：フルフィルメントセンター (FC)部門 / ラストマイル(AMZL)部門 ■オペレーション職種の紹介 ■近畿エリアの拠点紹介 ◆Meet our team(Video) #Manager at a Delivery Station/DSで活躍するマネージャーの紹介 #AmazonStars #She is Amazon ―――――――――――――――――― Amazon は多様かつインクルーシブな職場づくりを目指しています。Amazonは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。 https://www.amazon.jobs/disability/jp ＊オペレーション部門 DEIの取り組み Basic Qualifications: - 4年制大学学士号または同等の業務経験 - パソコンスキル初級（四則演算ができるレベル） - ビジネスレベルの日本語力 Preferred Qualifications: - 業界を問わず、スタッフの指導やチームリーダーの経験3年以上 - 5名以上のマネジメント経験 - 業務管理ツールを使用して業務を遂行し、課題があった場合にシステムから抽出したデータを用いて業務改善をした経験 - コミュニケーション能力（社内外の関係者と効果的にコミュニケーションを取ることができる。） - 問題解決能力（課題発見時にあらゆる側面から要因を抽出・分析して問題解決することができる。） - 基本PCスキル（ Outlook, Word, Excel (関数、グラフ), Power Pointを業務上で有効に使用し、必要な分析・報告ができる。） - 英語力 - インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きであること Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.",
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      "description_excerpt": "シフトアシスタント, QCJ7 Nonoichi-shi, Ishikawa, JPN ※このポジションの勤務地は石川県野々市市を予定しています。 私たちは数億という膨大な商品を取り扱っており、多くのサプライヤーから入荷したアイテムはフルフィルメントセンターという物流拠点に集約され、各地のデリバリーステーション（配送拠点）を経てお客様先に届けられます。 現在Amazonの配送拠点であるデリバリーステーションはお客様に更に便利をお届けする物流網の強化のため全国に拡大中です。 配送拠点では様々な業界出身（小売・飲食、営業、製造業など）のメンバーが多く活躍しており、メンバー一丸となってミッション達成の為取り組んでいます。 Amazonの重要拠点で物流を進化させる新規ビジネスに携わる。そんな挑みがいのあるミッションに、あなたの経験を活かしてみませんか。 【業務内容】 作成された日々の計画に沿って、作業工程が計画通りに円滑に進むようサポートを行います。 ･社内ツールを使った生産管理（進捗管理）業務 ･チームメンバーと一緒に現場の課題に対し改善プランの策定、実行 ･DSP (運送業務委託先) と協力して配送状況の把握･安全・品質・作業効率の向上に向けたプロジェクトの立案および推進 ･標準作業手順書（SOP）の作成や業務標準化の推進 *マネージャーやチームのサポートのもと上記業務を行っていただきます *デリバリーステーション内での配送を通して、物流の仕組みやマネージメントを学べます。 *マネージャーへのキャリアアップや社内公募による他部署への異動のチャンスもあります。 *勤務はシフト制となります（夜勤有） 本ポジションの所属部門等に関する詳細は、下記リンク先をご参照ください。 ====================== 関連情報 ・所属部門:ラストマイル(AMZL) ・職種:オペレーション ・勤務地:中国エリアDS ・シフトアシスタント職についてもっと知りたい場合はこちら ====================== ※Amazon は多様かつインクルーシブな職場づくりを目指しています。Amazonは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。https://www.amazon.jobs/disability/jp オペレーション部門のDEIの取り組み（Japanese Only） Basic Qualifications: - 社会人経験（業界は問わず） - 業務または工程の改善経験（規模の大小は問わず） - エクセル初級レベル（四則演算/SUM関数ができる） - ビジネスレベルの日本語力 Preferred Qualifications: - ピープルマネジメント経験（アルバイトでも可） - 様々な世代とのコミュニケーション経験 - エクセル中級レベル以上（VLOOKUP、ピボット、マクロ等） - チームワークを重視し、チームプレーのための気配りができる方 - 向上心があり、今よりも成長したいという熱意がある方 - 臨機応変に行動し、理論的に物事の判断ができる方 - インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きであること Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.",
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      "description_excerpt": "プロセスアシスタント Hyogo, JPN ※このポジションの勤務地は、兵庫県尼崎市です。 新しくローンチされる事業所になるため、入社後、数カ月間は他の事業所でトレーニング（出張ベース）をしていただく予定です。 ◆尼崎センタープール前駅（阪神）から徒歩10分 ◆尼崎駅（JR）、西宮北口駅（阪急）よりシャトルバス運行予定（各所要30分） ◆自家用車通勤可能（申請制） 本ポジションは新たなAmazon物流拠点トランスセンター（以下TC）の立ち上げメンバーの募集となり、物流未経験からキャリアアップ可能なポジションです。前職ではアパレルや飲食・小売・営業職・アミューズメント・コールセンターなど、全く違う業種で働かれていた方が数多く活躍されています。私達と一緒に新たにAmazonの歴史を作り上げましょう！ 現在は当たり前となった「お急ぎ便」「お届け日時指定便」「当日便」は、お客様の利便性を追求し実現した、日本発の配送サービスです。そのサービスを実現しているのはAmazonの心臓部である物流拠点、フルフィルメントセンター（以下FC）の仕組みにあります。今後さらなるお客様への利便性向上のためにFCへ商品を入荷させる前にTCを拡大させていきます。尼崎TCは最新の自社テクノロジーを導入する事で更なる最適化に挑戦します。本年も継続して事業の拡大に伴い、私達と一緒にお客様起点に考え、チームメンバーのサポートを含めた更なるイノベーションを自身から発信していただける情熱的な仲間・ライフワークハーモニーな環境創出に寄与出来る仲間を「プロセスアシスタント」として募集します。 ■業務内容■ 「プロセスアシスタント」には、他業種・職種も含めこれまでの経験、スキルを活かし、改善点を模索しながら、より便利でお客様に満足いただける高い品質のサービスを提供できるビジネスをつくる事、そして先進テクノロジーと「People First」の考え方で、安全・快適・楽しい職場環境の構築を行う、将来の組織のリーダーを目指していただける事を期待しています。 具体的な業務は以下の通りです。 ① 安全・品質・作業効率の向上 安全安心な作業環境の維持・向上のため、日々の安全活動、品質チェックに加え、多岐にわたる問題解決・改善活動を行います。 ②日々のオペレーション対応 Area Managerが作成したDailyのOperationサイクルの実行を担当します。 Operationの実績集約、各作業の完了確認、各部署からのエスカレへの対応、システムやツールの設定およびデータ更新などを行い、健全なサイト運営をサポートします。 ③ 担当プロセスの安全・品質・作業効率の向上 日々のOperationにおいてお客様にお約束した納期を確実守るため、物量の上振れや下振れ、急な労働力不足、システムトラブル等の変動要素に際し、マネージャーの指示のもと迅速に対応していくことが求められます。日々の安全活動、品質チェックに加え、作業環境の改善、トレーニングの進捗管理など多岐にわたる改善活動を担当します。 ④ 現場改善活動への参画 Amazonでは日々改善が推進されています。プロセスアシスタントはマネージャーの指示のもと、安全上のリスクや生産性を改善するアクションに参画し、QCサークルやLean Basicのメンバーとして現場改善活動を完遂します。慢性的に発生している問題を発見しエスカレし、有効な解決策を提案し、上長サポートのもとでメカニズムの構築に導きます。 ⑤新規プロジェクトの導入・セール時など、オペレーション拡大時の準備 新しいサービスやシステムの導入に備え、現場での手順変更・導入方法を検討し円滑な導入に向けて準備を行います。また、新規入職者でもAmazonの標準作業に則った手順がスムーズに身につくためのトレーニング構築やマニュアルを作成します。 ⑥チームメンバーへのサポート 現場業務の詳細まで熟知し、ワーカーさんへのトレーニングを独自で行います。同Job Levelの部署内外新メンバーのメンターを担当し、新メンバーがキャッチアップするためのサポートを提供します。 ■働き方■ ・勤務形態：1ヶ月単位の変形労働時間制のシフト勤務。 ・勤務時間：1日8時間勤務、1ヶ月を平均して1週間40時間を超えない範囲で設定します。 ・休日：年間120日（月平均10日） ※日勤を中心とした夜勤含む2～3シフトで会社が決定します。配属部署や繁忙期によっては、夜勤割合に違いがあります。その際は日勤・夜勤シフトの間に必ず公休を挟み、負担が少ないよう配慮しています。 ・通勤手段：公共交通機関（および徒歩）、自転車、自家用車から選択可能 ■福利厚生■ 下記ページをご確認ください。 福利厚生 | アマゾンジャパンキャリアサイト ■教育制度■ 入社後、約1週間はAmazonのリーダーとして必要な会社のカルチャーや、FCの基本的な業務を一通り学ぶことができる座学の機会を提供します。各部署へ配属後は、トレーニングマネージャーのもと、OJTで工程知識やツールの使用方法など基礎知識を学んでいきます。トレーニング資料も完備しており、相互に進捗を確認しながら独り立ちまでしっかりとサポートしますので、未経験者も安心してスタートができる環境です。最先端の物流システムを学ぶことはもちろん、年齢・性別・国籍問わず様々な仲間と日々の業務を通して、次のステップとなるピープルマネージメントやビジネススキルを学ぶことができます。 ■キャリアパス■ プロセスアシスタントからキャリアをスタートし、入荷/出荷チームのマネージャー、統括マネージャー、そしてFCの拠点長となった実績も多数あります。また、Amazonでは社内公募制度があり、国内外問わず他部署や異なる職種への異動にチャレンジし、社内で多様なキャリアを築くチャンスもあります。Amazonではご自身で学び成長することを推奨し、キャリア開発できるようサポートを行っています。 キャリアアップストーリー ■会社のカルチャー■ Amazonでは全員がリーダーです。個人の裁量に任される部分が多く、社員の個々の可能性を最大限に伸ばす事を重視しています。様々なバックグラウンドを持った社員が前職で培った多様な経験やスキルを活かして職位や役割に関わらず誰もがチャレンジできる環境です。 また年次有給休暇の取得を積極的に推進しており「働く」、「プライベート」も充実できる環境です。 失敗に寛容な文化：まずは試してみることにこだわります。好奇心を持って学びます。時にはリスクを取り、計画通りいかなかったとしても、よりよい成果に繋げられることが私たちの強みだと信じています。 最後に、募集しているポジションや組織、お仕事の詳細については以下のリンクよりご確認いただけます。 ・プロセスアシスタントについて：プロセスアシスタント/シフトアシスタント特設サイト ・FCで働くリーダーのインタビュー：プロセスアシスタント３名のインタビュー ・職種：オペレーション ・ アマゾン は多様かつインクルーシブな職場づくりを目指しています。アマゾンは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、こちらをご覧ください。 Basic Qualifications: - パソコンスキル初級（例えばエクセルで四則演算ができるレベル） - ビジネスレベルの日本語力 - シフト勤務ができること Preferred Qualifications: - 社会人経験（経験年数、職種・業種は問わず） （*経験が少ない方、第二新卒の方でも、チーム内でリーダーシップを発揮し、プロジェクトを完遂した経験がある方） - 定量的なデータ分析をもとに、業務カイゼン・標準化を実施した経験 - パソコン中級レベル以上（例えばエクセルでVLOOKUP、ピボット、マクロ等） - 読み書きレベルの英語力 オペレーション部門のDEIの取り組み（Japanese Only） Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.",
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      "description_excerpt": "エリアマネージャー Tokai-shi, Aichi, JPN ※このポジションの勤務地は愛知県東海市を予定しています。 私たちのグローバルオペレーションネットワークは、日々何百万もの荷物と笑顔をアマゾンのお客様にお届けしています。私たちは、エリアマネージャーとして私たちのチームに加わってほしいと考え、意欲的で顧客重視の人材を探しています。この役割では、複数メンバーのチームをリードし、シフト中のチームの安全性、品質、出勤率、およびパフォーマンスを最高水準に維持するため、チームに働きかける責任があります。また、お客様の注文が適切な時間に適切な場所へ確実にお届けされるよう、お客様の期待に応えることにおいても重要な役割を担います。 私たちの業務の流れには3つの主要な要素があります。 商品が保管され注文に備える「ファーストマイル」、注文品をお客様のエリアまで輸送する「ミドルマイル」、そして商品をお客様の玄関先までお届けする「ラストマイル」です。各拠点で運営方法に若干の違いはありますが、一貫して変わらないものが一つあります、それは顧客を第一に考える私たちのビジョンと献身的な姿勢です。 本ポジションはAmazonの新しいエキサイティングな物流拠点で業務を行います。可能な限り最速でお客様のご自宅に商品をお届けすることでお客様のカスタマーエクスペリエンスを向上します。私たちと一緒に歴史をつくりましょう！ Key job responsibilities 「エリアマネージャー」には、他業種・職種も含めこれまでの経験、スキルを活かし、改善点を模索しながら、「People First」の考え方で、各種プロジェクトをリードし、またピープルマネージメントを行っていただきます。また、「エリアマネージャー」は拠点の全ての工程を担当し、上司の示す部署全体の方針や安全・品質・生産性の年間目標に沿って、担当工程における改善を積み重ね、日々の計画、進捗、実績管理に責任をもち活動いただきます。 具体的な業務は以下の通りです。 主な責任と職務内容： (1) チームメンバーの育成とサポート 現場の最前線にいるマネージャーとしてチームメンバーと積極的に関わり、メンバーからの意見に基づく職場改善によりエンゲージメントを高めます。また、数名から数十名のチームのマネージャーとして、業務上の知識・スキル、アマゾンカルチャー等の指導を行うことはもちろん、部下の悩みに傾聴し、問題の解決に向けて自ら動きます。さらに、部下の勤怠や労働時間等の把握、管理を適切に行います。 (2) 担当プロセスの安全・品質・作業効率の向上 マネージャーはそれぞれ特定のプロセスを担当し、そのプロセスの安全・品質・作業効率の向上をリードします。日々の安全活動、品質チェックに加え、作業環境の改善、トレーニングの進捗管理など多岐にわたる改善活動が該当します。問題を特定し、対策を立案し、チームメンバーを巻き込みながら実行に移し、結果を出していくことが求められます。 (3) 日々のオペレーション対応 物流拠点のすべての工程を管理し、商品の管理からお客様へお届けするまでの一連の流れの中で計画を立案し管理していただきます。日々のオペレーションにおいてお客様にお約束した納期を確実に守るため、物量の上振れや下振れ、急な労働力不足、システムトラブル等の変動要素に際し、適切に判断して対応していくことが求められます。 (4) プロジェクトリーダーとして改善を推進 Amazonでは日々改善が推進されています。エリアマネージャーは通常業務と並行して、安全上のリスクや生産性を改善するプロジェクトのリーダーとして拠点内の年次/月次プロジェクト活動を推進します。これらのプロジェクトにおいては関連部署との協業等も含まれます。 A day in the life シフト勤務（日勤・夜勤、土日祝含む交代制のシフト勤務になります。） About the team 【More Information】 ■部門紹介：フルフィルメントセンター (FC)部門 / ラストマイル(AMZL)部門 ■オペレーション職種の紹介 ■中部エリアの拠点紹介 ◆Meet our team(Video) #Manager at a Delivery Station/DSで活躍するマネージャーの紹介 #AmazonStars #She is Amazon ―――――――――――――――――― Amazon は多様かつインクルーシブな職場づくりを目指しています。Amazonは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。 https://www.amazon.jobs/disability/jp ＊オペレーション部門 DEIの取り組み Basic Qualifications: - 4年制大学学士号または同等の業務経験 - パソコンスキル初級（四則演算ができるレベル） - ビジネスレベルの日本語力 Preferred Qualifications: - 業界を問わず、スタッフの指導やチームリーダーの経験3年以上 - 5名以上のマネジメント経験 - 業務管理ツールを使用して業務を遂行し、課題があった場合にシステムから抽出したデータを用いて業務改善をした経験 - コミュニケーション能力（社内外の関係者と効果的にコミュニケーションを取ることができる。） - 問題解決能力（課題発見時にあらゆる側面から要因を抽出・分析して問題解決することができる。） - 基本PCスキル（ Outlook, Word, Excel (関数、グラフ), Power Pointを業務上で有効に使用し、必要な分析・報告ができる。） - 英語力 - インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きであること Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.",
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