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Senior Strategic Account Managers own an expanding book of Large Enterprise Customers, with whom they consult and provide guidance on Agentic Payments enablement. This customer-facing role requires collaboration with C-Suite partners to identify optimal agentic commerce enablement paths, informed by in-depth knowledge of payment solutions, API and catalogue integrations delivering the best customer experience. Agentic Commerce is an evolving, rapidly expanding space, so we seek an innovative, creative, commercially agile Account Management professional excited by innovation, while fiercely Customer Obsessed in delivering optimal shopping experiences. The successful candidate will be expert at delivering results via collaborative relationships. They excel in identifying and enabling Customer objectives related to payment solutions and on-site experiences. They provide insights and guidance on strategies best addressing each Customer need. They are data led, monitoring performance to flag anomalies and suggest improvements, and work across Amazon teams to surface new opportunities for their e-commerce partners. Key job responsibilities Strategic Advisory: Executive alignment and C-level stakeholder management; bespoke account planning; aligning customer roadmaps with the agentic payments product roadmap. - Accountable for establishing and retaining C-Suite Customer relationships via proactive relationship management and advisory services. - Build Customer account plans informing strategy, annual planning and contract renegotiations. - Provide guidance and support on customer experience optimization. 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