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Administrative employees help Nike teams around", "parental_leave_weeks": 16, "non_birth_parent_leave_weeks": 16, "parental_leave_source_url": "https://www.kptv.com/2024/06/20/nike-doubles-previous-length-paid-parental-leave-benefit-all-us-employees/", "pto_days": null, "unlimited_pto": false, "sabbatical_eligible": false, "family_friendly_score": 90, "benefit_verified": true, "benefit_last_verified": "2024-06-20", "hire_states_allowed": [], "seniority": "senior", "years_experience_min": 5, "years_experience_max": 9, "role_function": "operations", "employer_industry": "Retail", "employer_size": "5000+", "quality_score": 55, "travel_pct": null, "requires_shift": null, "contractor_w2": "unknown", "required_timezone": null, "visa_sponsorship": false, "us_citizenship_required": false, "security_clearance": "none", "education_required": "bachelors", "roll_up_count": null, "roll_up_total_locations": null }, { "id": "430e8fa11db5e3e3349e591431901002", "title": "Customer Success Manager", "employer_name": "Cisco", "employer_slug": "cisco", "location_text": "2 Locations", "country": "US", "employment_type": "full_time", "remote_status": "onsite", "days_in_office": 5, "timezone_overlap_hours": 6, "salary_min": null, "salary_max": null, "salary_currency": "USD", "salary_type": "unknown", "salary_period": null, "base_salary_min": null, "base_salary_max": null, "salary_disclosed": false, "equity_included": false, "equity_type": [ "none" ], "k401_match": null, "match_401k_pct": null, "profit_sharing": false, "bonus_offered": false, "top_startup_sources": [ "sequoia" ], "posted_at": "2026-04-05T00:00:00.000Z", "apply_url": "https://cisco.wd5.myworkdayjobs.com/Cisco_Careers/job/Minato-Japan/Customer-Success-Manager_2003315-1", "apply_url_verified": false, "ats": "workday", "url_last_checked_alive": null, "removed_at": null, "description_excerpt": "Customer Success Manager 2 Locations (English follows) カスタマーサクセスマネージャー（Meraki担当） シスコのMerakiチームでは、最重要顧客に対してシスコの革新的なアイデアや機能を提案し、顧客価値を最大化させる意欲的なカスタマーサクセスマネージャー（CSM）を募集しています。CSMは顧客の第一の代弁者として、顧客の目標とMerakiの機能を合致させることで、お客様の成功を推進する役割を担います。 この職務では、顧客固有の課題をプロアクティブに理解し、成長の機会を特定し、測定可能な成果を確実にするためのカスタマイズされた戦略を提供することが求められます。顧客エンゲージメント、分析、および技術的な洞察力を活用することで、お客様がCisco Merakiプラットフォームの可能性を最大限に引き出せるよう支援し、長期的な導入とロイヤリティを促進します。複雑な組織環境をナビゲートし、信頼関係を築き、価値を伝える能力は、有意義なパートナーシップを育み、お客様に革新的な結果をもたらすために不可欠です。 職務内容（What You'll Do） カスタマーサクセスマネージャーとして、Merakiプラットフォーム全体の導入を促進し、ポジティブな顧客成果を確実にするための基盤となる役割を果たします。主な責任は以下の通りです。 Merakiプラットフォームの導入を推進し、顧客がコア機能や活用方法を理解・利用できるよう支援することで、最終的なエンドユーザー体験を向上させる。 複数のハイタッチ（手厚い支援）な顧客導入戦略を同時に構築・実行し、進捗を把握して価値を実証するための具体的な指標を設定する。 カスタマーサクセスの導入プロセス（Adoption Motion）、顧客のユースケース、およびCisco CXサービスポートフォリオが、顧客やパートナーにどのように利益をもたらすかを理解する。 顧客の主要なステークホルダーを特定し、関係を構築することで、ビジネス上の課題や目的を把握する。 社内の各チームと連携し、サクセスプランニングとカスタマーイネーブルメント（顧客の自走支援）に焦点を当てた、一貫性のあるエンドツーエンドのソリューションを提供する。 CSMの役割の範囲を理解し、範囲外の活動についてはプロアクティブに調整・回避する。 求める人物像（Who You Are） カスタマーサクセスの原則に関する基礎的な理解があり、顧客の成功を支援することに情熱を持つ、意欲的な方を求めています。以下の経験・スキルをお持ちの方が理想的です。 カスタマーサクセス関連の職務で1〜3年の経験。技術分野の学士号、または同等の経験。ビジネスインテリジェンス（BI）やデータ分析の経験があれば尚可。 流暢な日本語、および中級からビジネスレベルの英語力。 CCNA相当のネットワークに関する知識・経験（必須）。", "parental_leave_weeks": 13, "non_birth_parent_leave_weeks": 13, "parental_leave_source_url": null, "pto_days": null, "unlimited_pto": false, "sabbatical_eligible": false, "family_friendly_score": 93, "benefit_verified": true, "benefit_last_verified": "unknown", "hire_states_allowed": [], "seniority": "senior", "years_experience_min": 5, "years_experience_max": 9, "role_function": "customer_success", "employer_industry": "Technology", "employer_size": "5000+", "quality_score": 55, "travel_pct": null, "requires_shift": null, "contractor_w2": "unknown", "required_timezone": null, "visa_sponsorship": false, "us_citizenship_required": false, "security_clearance": "none", "education_required": "bachelors", "roll_up_count": null, "roll_up_total_locations": null }, { "id": "52016dcb398236a7d954af0f82b118fd", "title": "Business Operations Officer (Temporary Promotion or Detail Only) NF", "employer_name": "Other Agencies and Independent Organizations", "employer_slug": "other-agencies-and-independent-organizations", "location_text": "Alexandria, Virginia", "country": "US", "employment_type": "contract", "remote_status": "onsite", "days_in_office": 5, "timezone_overlap_hours": 6, "salary_min": 169279, "salary_max": 197200, "salary_currency": "USD", "salary_type": "base", "salary_period": "year", "base_salary_min": 169279, "base_salary_max": 197200, "salary_disclosed": true, "equity_included": false, "equity_type": [ "none" ], "k401_match": null, "match_401k_pct": null, "profit_sharing": false, "bonus_offered": false, "top_startup_sources": [], "posted_at": "2026-05-07T19:50:47.967Z", "apply_url": "https://www.usajobs.gov:443/job/867697600", "apply_url_verified": false, "ats": "usajobs", "url_last_checked_alive": null, "removed_at": null, "description_excerpt": "Business Operations Officer (Temporary Promotion or Detail Only) NF Alexandria, Virginia Summary This temporary Business Operations Officer (Chief of Business Operations) position is located in the Directorate for Social, Behavioral,", "parental_leave_weeks": null, "non_birth_parent_leave_weeks": null, "parental_leave_source_url": null, "pto_days": null, "unlimited_pto": false, "sabbatical_eligible": false, "family_friendly_score": 44, "benefit_verified": false, "benefit_last_verified": null, "hire_states_allowed": [ "VA" ], "seniority": "mid", "years_experience_min": 3, "years_experience_max": 7, "role_function": "operations", "employer_industry": "Government", "employer_size": "5000+", "quality_score": 55, "travel_pct": null, "requires_shift": null, "contractor_w2": "unknown", "required_timezone": null, "visa_sponsorship": false, "us_citizenship_required": true, "security_clearance": "none", "education_required": "none", "roll_up_count": null, "roll_up_total_locations": null } ], "total": 175, "page": 1, "per_page": 24, "applied_filters": { "q": "Motion", "quality_floor": "all", "match_401k_strict": false, "parental_strict": false, "non_birth_strict": false, "pto_strict": false, "include_older": false, "page": 1, "per_page": 24, "sort": "relevance" }, "hidden_unknown_benefits_count": 0, "hidden_quality_floor_count": 0, "quality_floor": "all" }