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私たちのグローバルオペレーションネットワークは、日々何百万もの荷物と笑顔をAmazonのお客様にお届けしています。私たちは、シニアエリアマネージャーとして私たちのチームに加わってほしいと考え、意欲的で顧客重視の人材を探しています。この役割では、複数メンバーのチームをリードし、シフト中のチームの安全性、品質、出勤率、およびパフォーマンスを最高水準に維持するため、チームに働きかける責任があります。また、お客様の注文が適切な時間に適切な場所へ確実に配送されるよう、お客様の期待に応えることにおいても重要な役割を担います。 私たちの業務の流れには3つの主要な要素があります。 商品が保管され注文に備える「ファーストマイル」、注文品をお客様のエリアまで輸送する「ミドルマイル」、そして商品をお客様の玄関先までお届けする「ラストマイル」です。各拠点で運営方法に若干の違いはありますが、一貫して変わらないものが一つあります、それは顧客を第一に考える私たちのビジョンと献身的な姿勢です。 本ポジションはAmazonの新しいエキサイティングな物流拠点で業務を行います。可能な限り最速でお客様のご自宅に商品をお届けすることでお客様のカスタマーエクスペリエンスを向上します。私たちと一緒に歴史をつくりましょう！ Key job responsibilities 【具体的な業務内容】 ■生産・業務計画の立案、進捗・実績・各種指標管理、人員・労務管理 想定物量を予測する部署と連携し、生産・業務計画を立案します。 配送ルートや人員配置の全体計画を立てます。 具体的には、物量に応じて必要となる人員数を算出し外部協力会社（派遣会社や業務委託会社など）との連携。 また社内システムを用いて各種計画の進捗・実績管理などを実施。現場と連携し、生産性向上を実現していきます。 ■各種プロジェクト・改善活動の取りまとめ、人員育成・チームビルディング 今の生産性を維持するのではなく、改善を図って向上させるのがAmazonのシニアエリアマネージャーです。 業務改善プロジェクトなどの進行・取りまとめ役となり、最新テクノロジーの導入や工程の見直し等検討し、教育プランの策定も行います。 ミーティングはオペレーションマネージャーやエリアマネージャーと定期的に実施します。 ■業務上で発生したトラブルや問題の解決 例えば、コンベアが停止した際のリカバリープランの立案・実施など。 商品が物流拠点内で滞留しないよう、トラブルに合わせて人員配置や対応方法などを検討します。 A day in the life ※勤務は土日祝を含むシフト勤務になります。 ※業務状況に応じて事前に計画した上で夜勤が発生する場合がございます。 About the team 【More Information】 ■部門紹介：フルフィルメントセンター (FC)部門 / ラストマイル(AMZL)部門 ■オペレーション職種の紹介 ■関東エリアの拠点紹介 ◆Meet our team(Video) #Manager at a Delivery Station/DSで活躍するマネージャーの紹介 #AmazonStars #She is Amazon ―――――――――――――――――― Amazon は多様かつインクルーシブな職場づくりを目指しています。Amazonは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。 https://www.amazon.jobs/disability/jp ＊オペレーション部門 DEIの取り組み Basic Qualifications: - 4年制大学学士号または同等の業務経験 - ビジネスレベル以上の日本語のスキル - 管理職経験 - Outlook, Word, Excel (関数、グラフ), Power Pointを業務上で有効に使用し、必要な分析・報告が出来る方 Preferred Qualifications: - 製造・物流小売において人・物・金の流れを数値や指標にて管理・向上させる経験3年以上 - 複数名のリーダー業務・タスク管理業務経験３年以上 (評価、人材育成の経験はあれば尚可) - プロジェクトマネジメント経験（プロジェクトの規模は問わない・多部門横断型プロジェクトであれば尚可） - 5S・QCサークル・シックスシグマなどの手法を用いての実践経験 - 製造現場における工程・生産管理経験３年以上 - ビジネスレベルの英語力 - 主体性を持って業務改善を実行し、数値で実績を管理した経験（継続性を持ち、業務における生産性・品質の向上を行ってきた方） - 自身の業務を数値・指標にて管理した経験。（指標が目標に対し、どのように機能しているかを分析・それを元にアクションの起こせる方） - インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きであること Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. 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{ "id": "0c413892073a3d27de76d4febb140511", "title": "オペレーションマネージャー", "employer_name": "Amazon", "employer_slug": "amazon", "location_text": "Koto-ku, Tokyo, JPN", "country": "JP", "employment_type": "unknown", "remote_status": "unspecified", "remote_status_source": null, "remote_status_enriched_at": null, "days_in_office": null, "timezone_overlap_hours": 3, "salary_min": null, "salary_max": null, "salary_min_source": null, "salary_max_source": null, "salary_currency": "UNSPECIFIED", "salary_type": "unknown", "salary_type_source": null, "salary_type_enriched_at": null, "salary_period": null, "base_salary_min": null, "base_salary_max": null, "salary_disclosed": false, "equity_included": true, "equity_included_source": null, "equity_type": [ "rsu", "options" ], "k401_match": "yes", "match_401k_pct": null, "match_401k_pct_source": null, "k401_match_source_url": null, "k401_match_source_fields": [ "EMPLR_CONTRIB_INCOME_AMT" ], "k401_contribution_source_url": null, "k401_contribution_source_fields": [ "EMPLR_CONTRIB_INCOME_AMT" ], "profit_sharing": false, "bonus_offered": false, "mental_health_support": true, "childcare_subsidy": true, "fertility_family_building_benefits": true, "adoption_assistance_offered": true, "surrogacy_assistance_offered": null, "student_loan_repayment_offered": null, "learning_budget_offered": null, "relocation_assistance": null, "top_startup_sources": [], "posted_at": "2026-03-19T00:00:00.000Z", "apply_url": "https://www.amazon.jobs/en/jobs/10371112/", "apply_url_verified": false, "ats": "amazon_custom", "url_last_checked_alive": null, "removed_at": null, "description_excerpt": "オペレーションマネージャー Koto-ku, Tokyo, JPN ※このポジションの勤務地は東京都江東区の物流拠点です。 アマゾンジャパンのフルフィルメントネットワークは、アマゾンのカスタマーに毎日多くのパッケージと笑顔をお届けしています。当社は地球上で最もお客様を大切にする企業を目指しており、意欲的でカスタマー志向の強いOperations Managerを募集しています。 当社のフルフィルメントセンター（物流拠点）のビジネスゴールを達成するためにチームのオペレーションを管理する責任を負います。あなたのチームは、5～50名の従業員を直属の部下に持つ数名のSr. Area Manager/Area Managerを含む、20～300 名程度のメンバーで構成されます。数十億円の予算規模の年間の運営計画を立て、その実行責任を負います。分析スキルや問題解決スキルに加え、チームとしてパフォーマンス目標を確実に達成するため、メンバーと良好な関係を構築し、チームのリーダーシップを強化するためのコーチングやメンタリングなどの人材管理スキルを発揮することやや新しいサービスの導入を進めていく改善スキル、推進力も期待されます。 アマゾンジャパンのフルフィルメントネットワークでは、毎年新しいオペレーション拠点を立ち上げ、プロフェッショナルとしての成長機会を提供しています。パートタイムのアソシエイトからDirectorまで、多様なBackgroundを持つメンバーとのCross-functionalワークを通じて、新しい視点やスキルを身に付けることができます。 Key job responsibilities 【キャリアパス】 Operations Managerは、大きな組織をリードしリージョンやネットワークの取り組みを実行する次のSite LeaderまたはSenior Operations Managerへと成長することが期待されます。また、Supply Chain、Transportation、およびLogisticsなどAmazon のオペレーションのあらゆるOpportunityを模索することもできます。 【具体的な業務内容】 - 物流拠点運営、ソートおよびディスパッチオペレーションのリードおよび監督 - シフト全体の安全性、品質、パフォーマンス、カスタマーサービス向上 - 組織の方針と手順に従っての監督責任 - オペレーション目標の達成、および、それを上回る成果の実現 - 物量等の予測に基づく、戦略的な計画立案、パフォーマンスの評価、問題の解決および人材配置に関するニーズへの対応 - メンバーがより生産的で、パフォーマンスが高く、多様性があり、インクルーシブになるようサポート、指導し、動機付けします。チームメンバーの個人的な成功に対するビジョンとコミットメントを持って、共感を持ってリーダーシップを発揮し、楽しく仕事をし、メンバーに楽しんでもらいましょう。 - Learning and Talent Developmentチームとのパートナーシップにより、人材の獲得、パフォーマンスとキャリア開発、育成、サクセッションプランに関する計画の立案と実行 - 年間のオペレーション計画を編成し、日次/週次の生産計画と実績確認、短期/長期の需要変動対応、3PLを含む関係者との調整を通じて、コストを管理しながら、年間のオペレーション計画を実行します。 - FC内やリージョン内での DEI やSustainability関連の大規模プロジェクトや、Family Day、ボランティアイベントなどの大規模イベントをリードします。 - 部署間、シフト間、およびネットワーク間でベストプラクティスが着実に共有されるように、積極的なアクションを講じます。 このポジションに求められるのは、経験に裏打ちされたプロセスの改善能力と、Amazonの成長速度に合わせ、メンバーのモチベーションを高めながらさまざまなチャレンジに対して短期間で成果を出していく能力を持つ候補者です。また、さまざまな経験、バックグラウンドを持つ多様なメンバーと協業していく柔軟性が求められます。 まだ若い組織であり、組織やビジネスとともに成長できる高い意欲とポテンシャルをもった方を求めています。 A day in the life ※こちらの職種は日勤帯を中心としたシフト勤務（土日祝日含む交替制勤務）となりますが、職務遂行上必要な場合には夜勤帯で勤務していただく場合もございます。 About the team 【More Information】 ■部門紹介：フルフィルメントセンター (FC)部門 / ラストマイル(AMZL)部門 ■オペレーション職種の紹介 ■関東エリアの拠点紹介 ◆Meet our team(Video) #Manager at a Delivery Station/DSで活躍するマネージャーの紹介 #AmazonStars #She is Amazon ―――――――――――――――――― Amazon は多様かつインクルーシブな職場づくりを目指しています。Amazonは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。 https://www.amazon.jobs/disability/jp ＊オペレーション部門 DEIの取り組み Basic Qualifications: - 人・物・金の流れを数値や指標にて管理・向上させる経験3年以上 - 管理職経験（評価、人材育成の経験等） - プロジェクトマネジメント経験（プロジェクト規模は問わない・多部門横断型プロジェクト等） - ビジネスレベル（読み書き会話）の日本語力もしくは英語力 Preferred Qualifications: - 製造・物流・小売において人・物・金の流れを数値や指標にて管理・向上させる経験5年以上 間接マネジメント（管理職やチームリーダーを通じたマネジメント）経験、マネージャー/リーダーの育成経験 - 繁忙期に複数名のパート、アルバイトと働いた経験 - 工学、経営、または関連分野の学位やMBA 変化する優先順位に対処し、的確な判断を行う能力 - 日本語と英語のバイリンガルスキル - インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きであること Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. 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"https://www.amazon.jobs/en/jobs/3199240/amazon-fresh", "apply_url_verified": false, "ats": "amazon_custom", "url_last_checked_alive": null, "removed_at": null, "description_excerpt": "プロセスアシスタント, Amazon Fresh Kawasaki-shi, Kanagawa, JPN *このポジションの勤務地は、神奈川県川崎市の物流拠点です。 今回の募集はAmazon Fleshの物流拠点にて、工程管理を担当する工程管理アシスタントポジションの募集です。 Amazon Fleshは、Amazonで唯一生鮮品を中心とした多くの商品を取り扱い、お客様の食卓に安心とおいしさをお届けすることを目指しています。 弊社の使命はシンプルです：お客様がどのような商品であれ検索し、オンラインで購入できる場所となることです。お客様が求めているものが何であれ、我々はそれを調達しお届けする方法を探究します。貴方が加わることにより、Amazonは今後もお客様が新しい世界を見つける手助けが出来るのです。貴方にとっても大きな成果を達成する最良の機会となるはずです。 物流センターの主要業務である倉庫業務において、入庫、棚入れ、出庫、在庫品質管理、物流工程管理および他付帯作業の工程のそれぞれを担当して頂きます。 貴方と貴方のチームは、現場作業がスムーズに流れ、注文内容通りに商品がお客様に配送されることを目指します。また、同時に安全、品質、生産性、在庫精度の向上、そして継続的な工程改善にも取り組んでいただきます。 工程管理マネージャーのサポートのもと、以下の業務を行って頂きます。 · 入出荷業務に関わるプロセスの改善と計画の作成 · 入出荷に係る各種事務作業 · 入出荷業務の為の人員配置管理 · 安全・品質・作業効率の向上に向けたプロジェクトの立案或いは推進 · 業務標準化の推進 (例) 新人担当者にも分かりやすいマニュアルの作成や、トレーニングプログラムの開発など *倉庫内での入出荷、在庫管理を通して、物流の仕組みやマネージメントを学べます。 *工程管理マネージャーへのキャリアアップや社内公募による他部署への異動のチャンスもあります。 *勤務はシフト制となります。夜勤もございます。 *実現場で立ち仕事となります。 困難でもやりがいがあり、変化の速い環境の中で成長できる能力があれば、アマゾンは最適な職場です。常に改善の機会を探し続ける組織の中では、現状に甘んじることなく、常に変化し続け、毎日毎日が初日のような新鮮な気持ちで迎える為、Still Day 1と社内では呼んでいます。日々、お客様の利便性向上の為に考え、行動し続けるのです。この結果として初めて、アマゾンの今日の成功と、厳しい競争環境の中でも将来の成功が約束されるのです。そしてもちろん、貴方にもその機会があります。 本ポジションの所属部門等に関する詳細は、下記リンク先をご参照ください。 ・所属部門:フルフィルメントセンター (FC) ・GSF社員インタビュー ・職種:オペレーション ・勤務地:川崎FC ■ Amazonは多様かつインクルーシブな職場づくりを目指しています。アマゾンは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。https://www.amazon.jobs/disability/jp ■給与情報■月額基本給 300,000円以上（年俸を12分割支給）時間外労働手当、深夜勤務手当、法定休日勤務手当分は労働時間に応じて支給される。 ※能力、資格、経歴、経験等を考慮し、面接後に最終決定 Basic Qualifications: - ・パソコンスキル初級（四則演算ができるレベル） ・ビジネスレベルの日本語力 (メールの読み書きを含む) Preferred Qualifications: - 社会人経験（経験年数、職種・業種は問わず*経験が少ない方でも、チーム内でリーダーシップを発揮し、プロジェクトを完遂した経験がある方）・定量的なデータ分析をもとに、業務カイゼン、標準化を実施した経験・パソコン中級レベル以上（例えばエクセルでVLOOKUP、ピボット、マクロ等）・チームで働くことに対して前向きであること Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. 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