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"top_startup_sources": [], "posted_at": "2026-05-19T03:18:34.000Z", "apply_url": "https://www.coupang.jobs/en/jobs/?gh_jid=7915294", "apply_url_verified": false, "ats": "greenhouse", "url_last_checked_alive": null, "removed_at": null, "description_excerpt": "Assistant Manager, Recruiting (Taoyuan) Taoyuan, Taiwan 公司介紹 Coupang 重新定義購物體驗，致力於讓每位顧客從打開 Coupang App 的那一刻起，到商品送達門前的整個過程，都感受到驚喜。 我們在台灣提供的服務包括「火箭配送（Rocket Delivery）」，可提供多樣商品的隔日送達且價格實惠；以及「火箭海外（Rocket Overseas）」，提供來自韓國、美國等地數百萬熱門商品的免費國際配送服務。 我們正在尋找優秀人才，加入並協助推動 Coupang 在台灣的持續擴張。這是一個難得的機會，讓您能參與 Coupang 在台灣的成長，打造一個讓顧客驚嘆「沒有 Coupang 我該怎麼生活？」的世界。 職務概述 您將負責帶領並優化所屬物流中心（FC）的端到端招募流程。此職位重點在於透過招募流程優化、人力規劃、供應商管理、數據分析及招募策略執行來提升招募績效。您將與營運團隊、用人主管及跨部門利害關係人密切合作，在確保人力目標達成的同時，持續提升招募效率與整體招募品質。 此外，您也將帶領所屬FC的招募團隊，監督招募進度，並主動洞察市場趨勢與營運挑戰，以制定有效的人才招募解決方案。 工作地點: 桃園市大園區 工作內容 - 管理並帶領一個FC的招募團隊 - 優化並標準化招募流程，以提升整體招募效率與品質 - 監控所屬FC的招募進度，確保人力目標如期達成 - 規劃並執行短期與長期的人力招募策略 - 分析招募數據與轉換率，持續提升招募成效 - 與營運單位、用人主管及跨部門團隊合作，了解用人需求與市場狀況 - 管理招募專案與時程，確保招募品質與營運效率 - 管理外部招募供應商，包含績效追蹤與關係維護 - 持續關注市場招募趨勢與競業動態，並提出優化建議 基本條件 - 大學（含）以上學歷 - 至少4年以上人資相關經驗（不限招募經驗） - 能夠在快速變動的工作環境中持續成長與適應 加分條件 - 具備招募、專案管理或跨部門合作經驗 - 具備良好的數據分析能力，能透過數據找出問題並提出改善方案 - 優秀的溝通、協調與問題解決能力 - 有團隊管理經驗者佳 招募流程與其他資訊 招募流程 履歷審查 → 電話面試 → 現場面試（或線上） → 錄取通知 實際流程可能因職位或時程調整而有所變動。 面試安排與結果將透過應徵時填寫的電子郵件通知。 注意事項（ Details to Consider ） - 若職缺已招滿，該職缺可能提前關閉 - 若發現應徵者提供不實資訊，公司有權撤回錄取通知 - 符合就業保障身份者（如退伍軍人、身心障礙者等），將依相關法規優先考量 隱私權聲明（ Privacy Notice ） 您的個人資料將依 Coupang 隱私政策進行蒐集與管理： https://www.coupang.jobs/privacy-policy/ Company Introduction Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. 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We know we are fulfilling our mission when customers say, \"How did I ever live without Coupang?\" With the sole determination to make our customers' shopping, dining, and daily lives easier, Coupang is leading innovation across the commerce industry, worth hundreds of millions of dollars. Coupang is one of the fastest-growing retail companies, having built an unrivaled position and customer trust in the domestic e-commerce industry. We pride ourselves on being a global, publicly traded company with a startup culture. This is our growth engine, allowing us to maintain the agility of our founding days and expand our business by constantly launching new services. All Coupang employees are given the opportunity to embrace an entrepreneurial spirit and drive new innovations and initiatives. Boldness, the courage to jump into work without hesitation and achieve results, is the essence of how Coupang works. At Coupang, you will witness your own growth, as well as the growth of your colleagues, teams, and the entire company, every day. All Coupang employees are sincere about Coupang's mission to create the future of commerce. We are solving customer problems, challenging traditional notions and assumptions, and pushing beyond the limits of what is possible. If you desire an amazing work experience in an always-on, high-tech, and hyper-connected world, join Coupang now. 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We know we are fulfilling our mission when customers say, \"How did I ever live without Coupang?\" With the sole determination to make our customers' shopping, dining, and daily lives easier, Coupang is leading innovation across the commerce industry, worth hundreds of millions of dollars. Coupang is one of the fastest-growing retail companies, having built an unrivaled position and customer trust in the domestic e-commerce industry. We pride ourselves on being a global, publicly traded company with a startup culture. This is our growth engine, allowing us to maintain the agility of our founding days and expand our business by constantly launching new services. All Coupang employees are given the opportunity to embrace an entrepreneurial spirit and drive new innovations and initiatives. Boldness, the courage to jump into work without hesitation and achieve results, is the essence of how Coupang works. 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Delivery）」，可提供多樣商品的隔日送達且價格實惠；以及「火箭海外（Rocket Overseas）」，提供來自韓國、美國等地數百萬熱門商品的免費國際配送服務。 我們正在尋找優秀人才，加入並協助推動 Coupang 在台灣的持續擴張。這是一個難得的機會，讓您能參與 Coupang 在台灣的成長，打造一個讓顧客驚嘆「沒有 Coupang 我該怎麼生活？」的世界。 職務概述 Coupang 的招募與品牌團隊透過找尋與聘用頂尖人才，在公司高速成長過程中扮演關鍵角色。 身為雇主品牌資深專員，您將主導策略性專案，塑造市場對 Coupang 的整體認知。您將成為 RFC 招募團隊的策略合作夥伴，並以品牌大使的角色，透過創意內容與具影響力的品牌溝通，傳遞 Coupang 的領導理念與企業文化。 主要工作內容（ What You Will Do ） - 推動整合式招募行銷策略（線上與線下），包括求職平台、社群媒體、校園活動與就業博覽會，以建立穩健的人才池。 - 管理與優化各類招募渠道，透過分析轉換率與候選人品質，提升人才搜尋效率。 - 推廣員工價值主張（EVP），於內外部溝通平台傳遞一致訊息，吸引多元人才族群。 - 開發高影響力的招募內容與行銷活動，針對不同平台調整訊息，以提升品牌互動與吸引力。 - 監控候選人全流程體驗與品牌感知，透過回饋找出瓶頸並持續優化候選人體驗。 - 執行以數據為導向的品牌分析，追蹤關鍵指標（如單次招募成本、渠道投資報酬率、互動率），並提供管理層具體建議。 - 緊密合作招募人員與用人主管，理解用人需求並轉化為有效的品牌行銷活動。 基本資格（ Basic Qualifications ） - 大學學歷，具備 5 年以上雇主品牌、招募行銷或成效行銷經驗，且以人才招募為核心 - 具備 多渠道行銷活動（線上與線下）管理經驗，熟悉招募漏斗運作 - 具備創意思考與跨部門合作解決問題的能力 - 具備目標導向與高度自我驅動力，能達成具挑戰性的目標 - 熟悉數位內容策略與社群媒體數據分析 加分條件（ Preferred Qualifications ） - 良好的數據分析能力，可使用分析工具評估行銷投資報酬率與招募成效 - 對財務、法務、人資、物流、電商或科技等商業運作有基本理解 - 曾於高速成長的新創或快節奏科技環境工作或招募 招募流程與其他資訊 招募流程 履歷審查 → 電話面試 → 現場面試（或線上） → 錄取通知 實際流程可能因職位或時程調整而有所變動。 面試安排與結果將透過應徵時填寫的電子郵件通知。 注意事項（ Details to Consider ） - 若職缺已招滿，該職缺可能提前關閉 - 若發現應徵者提供不實資訊，公司有權撤回錄取通知 - 符合就業保障身份者（如退伍軍人、身心障礙者等），將依相關法規優先考量 隱私權聲明（ Privacy Notice ） 您的個人資料將依 Coupang 隱私政策進行蒐集與管理： https://www.coupang.jobs/privacy-policy/ Company Introduction Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang's expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang's growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Role Overview Coupang's recruiters and branding specialists play a critical role in driving our phenomenal growth by identifying and hiring top talent. 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Planning & Projects Taoyuan, Taiwan 公司介紹 Coupang 重新定義購物體驗，致力於讓每位顧客從打開 Coupang App 的那一刻起，到商品送達門前的整個過程，都感受到驚喜。 我們在台灣提供的服務包括「火箭配送（Rocket Delivery）」，可提供多樣商品的隔日送達且價格實惠；以及「火箭海外（Rocket Overseas）」，提供來自韓國、美國等地數百萬熱門商品的免費國際配送服務。 我們正在尋找優秀人才，加入並協助推動 Coupang 在台灣的持續擴張。這是一個難得的機會，讓您能參與 Coupang 在台灣的成長，打造一個讓顧客驚嘆「沒有 Coupang 我該怎麼生活？」的世界。 職務概述 Coupang 的招募與規劃團隊透過尋找並聘用頂尖人才，在公司高速成長中扮演關鍵角色。 身為招募規劃與專案資深專員，您將負責管理高影響力的策略專案組合，並作為組織的策略夥伴。您將負責執行 L3 層級招募，同時進行深入的多維度數據分析以優化招募引擎。此外，您也將負責L1 層級招募渠道規劃，確保穩定且高品質的人才供應鏈，同時傳遞 Coupang 的領導理念。 主要職責（ What You Will Do ） - 管理並執行 L3 招募： 主導 L3 專業職位的端到端招募流程，確保人才品質符合公司成長與文化需求。 - 進行多維度人才分析： 深入分析 L3 候選人，包括招募渠道、任職年資、產業背景、薪資結構及性別多元性，提供數據導向的招募建議。 - 優化招募 Lead Time： 監控並分析完整招募流程，找出瓶頸並提升效率，在不影響品質下縮短招募時間。 - 分析離職率與留任品質： 追蹤早期流動率與到職後績效（特別是 L1 與 L3），找出根本原因並回饋至招募策略。 - L1 招募渠道策略規劃： 分析大量招募渠道的成效與成本，確保具備可擴展性並滿足旺季需求。 - 設計並主導招募專案： 規劃策略專案範疇、時程與資源（如標準作業流程 SOP 建立與跨部門招募活動）。 - 管理層報告： 定期提供數據導向報告（如 Lead Time、離職率），預測風險並提出改善建議。 基本條件（ Basic Qualifications ） - 大學學歷，具備 7 年以上招募營運、人才招募或專案管理相關經驗 - 進階數據分析能力： 能分析複雜數據（如招募 Lead Time、留任／離職率）並驅動決策 - 熟悉人才市場分析（Market Mapping），包含產業、年資及薪資結構等面向 - 具備創意思考與跨團隊合作解決問題能力 - 具備目標導向與高度自我驅動能力，能達成具挑戰性目標 加分條件（ Preferred Qualifications ） - 數據視覺化能力： 熟悉 Tableau、SQL 或進階 Excel，能分析 Lead Time 趨勢與離職率關聯 - 對財務、法務、人資、物流、電商或科技等商業運作有基本理解 - 具備 多元共融（D&I）分析與性別平衡招募經驗 - 曾於高速成長新創或大型物流／零售環境工作或招募 招募流程與其他資訊 招募流程 履歷審查 → 電話面試 → 現場面試（或線上） → 錄取通知 實際流程可能因職位或時程調整而有所變動。 面試安排與結果將透過應徵時填寫的電子郵件通知。 注意事項（ Details to Consider ） - 若職缺已招滿，該職缺可能提前關閉 - 若發現應徵者提供不實資訊，公司有權撤回錄取通知 - 符合就業保障身份者（如退伍軍人、身心障礙者等），將依相關法規優先考量 隱私權聲明（ Privacy Notice ） 您的個人資料將依 Coupang 隱私政策進行蒐集與管理： https://www.coupang.jobs/privacy-policy/ Company Introduction Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang's expansion in Taiwan. 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customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang's expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang's growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” 職位: Customer Service Specialist (Counie Operations) 一線客服組長 What You Will Do 1. 管理並支援約 15 位一線客服同仁，負責團隊出缺勤安排與人力調度，確保服務品質與工作效率 2. 監督與提升同仁的工作績效、服務品質及專業能力 3. 進行主管回電（處理客戶升級案件、投訴或複雜問題） 4. 即時協助一線同仁處理突發事件，並提供專業建議 5. 參與並推動教育訓練、流程優化及服務改善計劃 Basic Qualifications 1.中文聽說讀寫流利具母語程度，具基本英文讀寫能力 2.具高壓環境下獨立及快速處理問題能力 3.調適能及應變能力佳，邏輯清楚，擅長處理高敏感度或高情緒案件 4.擅長溝通與紀錄整理，能將口頭溝通轉化為文字資料 5.具備團隊責任感 Preferred Qualifications 1.處理高敏感客訴經驗 2.具備客服主管回電經驗 3.電商平台運作經驗 Others 1. 需配合輪班制度（週一至週日/早班 7-16;晚班 14-23;夜班 22-7） 2. 須依排班於不同時段帶班並支援第一線作業 3. 具備穩定網路與安靜工作環境者，可配合公司規劃居家辦公 Recruitment Process and Others 招募流程 申請資格審核 - 電話面試 - 視訊面試 - 錄取通知 招聘流程的確切性質可能會根據具體工作而有所不同，並且可能會因日程安排或其他情況而發生變化 面試時間表和結果將透過電子郵件地址通知應徵人員 需要考慮的事項 如果空缺職位已填補，則此職位發布可能會在規定的申請結束日期之前關閉。 如果發現候選人在申請過程中提交了虛假信息，Coupang 有權撤銷聘用邀請。 Coupang 不歧視殘疾申請人或退伍軍人。 我們很自豪能為所有申請人提供平等的機會。 Privacy Notice​ - Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ ​", "parental_leave_weeks": null, "non_birth_parent_leave_weeks": null, "parental_leave_weeks_source": null, "non_birth_parent_leave_weeks_source": null, "parental_leave_source_url": null, "pto_days": null, "unlimited_pto": false, "sabbatical_eligible": false, "family_friendly_score": 40, "benefit_verified": false, "benefit_last_verified": null, "hire_states_allowed": [], "state_eligibility_source": null, "state_eligibility_enriched_at": null, "llm_quality_pass_at": null, "seniority": "senior", "years_experience_min": 5, "years_experience_max": 9, "role_function": "engineering", "employer_industry": null, "employer_size": null, "quality_score": 45, "travel_pct": null, "requires_shift": null, "shift_type": "unknown", "shift_type_source": null, "weekend_work": "unknown", "weekend_work_source": null, "relocation_assistance_source": null, "contractor_w2": "unknown", "required_timezone": null, "fertility_family_building_benefits_source": null, "mental_health_support_source": null, "adoption_assistance_offered_source": null, "childcare_subsidy_source": null, "learning_budget_offered_source": null, "surrogacy_assistance_offered_source": null, "cover_letter_required": null, "cover_letter_required_source": null, "assessment_required": null, "assessment_required_source": null, "application_deadline": null, "application_deadline_source": null, "visa_sponsorship": false, "us_citizenship_required": false, "security_clearance": "none", "education_required": "none", "roll_up_count": null, "roll_up_total_locations": null, "explanations": [ { "schema_version": "inv382.match_signal.v1", "signal_id": "sig.query.description_excerpt.8f9c069d5f13ea58a3", "query_id": "gq_806334ffd68aeb50dd3e", "job_id": "4fa7f59a8eadbfdd543669d697ea1d9d", "signal_type": "query_match", "display_text": "Description: \"coupang\"", "tooltip": "Description matched \"coupang\" from your search.", "source_binding": "bm25_field_evidence", "source_field": "description_excerpt", "source_value": "[部分遠端]Assistant Manager, Customer Service(一線客服組長) Taipei, Taiwan Company Introduction: Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang's expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang's growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” 職位: Customer Service Specialist (Counie Operations) 一線客服組長 What You Will Do 1. 管理並支援約 15 位一線客服同仁，負責團隊出缺勤安排與人力調度，確保服務品質與工作效率 2. 監督與提升同仁的工作績效、服務品質及專業能力 3. 進行主管回電（處理客戶升級案件、投訴或複雜問題） 4. 即時協助一線同仁處理突發事件，並提供專業建議 5. 參與並推動教育訓練、流程優化及服務改善計劃 Basic Qualifications 1.中文聽說讀寫流利具母語程度，具基本英文讀寫能力 2.具高壓環境下獨立及快速處理問題能力 3.調適能及應變能力佳，邏輯清楚，擅長處理高敏感度或高情緒案件 4.擅長溝通與紀錄整理，能將口頭溝通轉化為文字資料 5.具備團隊責任感 Preferred Qualifications 1.處理高敏感客訴經驗 2.具備客服主管回電經驗 3.電商平台運作經驗 Others 1. 需配合輪班制度（週一至週日/早班 7-16;晚班 14-23;夜班 22-7） 2. 須依排班於不同時段帶班並支援第一線作業 3. 具備穩定網路與安靜工作環境者，可配合公司規劃居家辦公 Recruitment Process and Others 招募流程 申請資格審核 - 電話面試 - 視訊面試 - 錄取通知 招聘流程的確切性質可能會根據具體工作而有所不同，並且可能會因日程安排或其他情況而發生變化 面試時間表和結果將透過電子郵件地址通知應徵人員 需要考慮的事項 如果空缺職位已填補，則此職位發布可能會在規定的申請結束日期之前關閉。 如果發現候選人在申請過程中提交了虛假信息，Coupang 有權撤銷聘用邀請。 Coupang 不歧視殘疾申請人或退伍軍人。 我們很自豪能為所有申請人提供平等的機會。 Privacy Notice​ - Your personal information 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我們在台灣的包括「火箭速配」，以實惠的價格為多種精選商品提供隔日到貨服務。「火箭跨境」供應來自韓國、美國等地數百萬種暢銷商品，並提供國際速配服務。 我們正在尋覓人才協助我們帶領 Coupang 台灣拓展業務。這是個難得的機會，一同參與 Coupang 在台灣的成長，打造一個讓我們的顧客自問「沒有 Coupang，我該怎麼過活？」的世界。 職缺名稱 Retail Brand Management (FMCG快消品) 工作內容 - 開發並管理供應商關係，包含文件流程建立、商業計畫擬定及 KPI 架構設計，以推動業績成長 - 負責商品採購策略，主要聚焦於 FMCG快消品 - 進行價格談判與商業條件協商，確保最佳採購條件 - 供應商及商品組合管理，持續優化商品表現 - 建立精準且有效的採購訂單追蹤與管理機制 - 每週彙整並提交採購進度報告，包含已完成結案之發票資訊 - 跨部門合作，確保商品能依訂單準時交付，並即時回報任何延誤或缺貨狀況 我們期待你具備 - 8 年以上與採購、業務開發或價格談判相關的工作經驗 - 熟悉跨部門、跨市場溝通與協作模式 - 能在快速變動的環境中有效排定優先順序，並解決複雜問題 - 具備良好的數據分析能力，以及影響與說服內外部利害關係人的技巧 - 具備英語溝通能力者尤佳 招募流程 申請審核 - 2場視訊面試 - 錄取通知書 招聘流程的確切性質可能會根據具體工作而有所不同，並且可能會因日程安排或其他情況而發生變化。 面試時間表和結果將透過電子郵件地址通知應徵人員。 需要考慮的事項 如果空缺職位已填補，則此職位發布可能會在規定的申請結束日期之前關閉。 如果發現候選人在申請過程中提交了虛假信息，Coupang 有權撤銷聘用邀請。 Coupang 不歧視殘疾申請人或退伍軍人。 我們很自豪能為所有申請人提供平等的機會。", "parental_leave_weeks": null, "non_birth_parent_leave_weeks": null, "parental_leave_weeks_source": null, "non_birth_parent_leave_weeks_source": null, "parental_leave_source_url": null, "pto_days": null, "unlimited_pto": 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