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Contributes to the overall success of Compliance in Canadian Commercial Banking (CCB) ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team's business strategies and objectives. Ensure all activities conducted are in compliance with governing regulations, internal policies and procedures. The COS is responsible for the end-to-end execution of Onboarding, KYC Refresh, Non-AML Terminations, and other applicable Know Your Client (KYC) activities for new and existing CCB clients. This includes but is not limited to completing Business Banking Client Portal (BBCP)/Client Profile Information (CPI) documentation and processing of fulfillment activities associated with their cases. To achieve this, they will centrally coordinate activities and work closely with representatives within the Commercial Onboarding Team (COT) and engage with CCB Bankers, internal partners and by directly contacting clients. Subject matter knowledge and open communication with the COT team, business line partners and clients will ensure the timely resolution of issues within the scope of their responsibilities. The COS will deal directly with a representative(s) of CCB Business Units and clients to ensure the accuracy of account information, documentation and signing authorities. Is this role right for you? 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