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"options" ], "k401_match": "yes", "match_401k_pct": null, "match_401k_pct_source": null, "k401_match_source_url": null, "k401_match_source_fields": [ "EMPLR_CONTRIB_INCOME_AMT" ], "k401_contribution_source_url": null, "k401_contribution_source_fields": [ "EMPLR_CONTRIB_INCOME_AMT" ], "profit_sharing": false, "bonus_offered": false, "mental_health_support": true, "childcare_subsidy": true, "fertility_family_building_benefits": true, "adoption_assistance_offered": true, "surrogacy_assistance_offered": null, "student_loan_repayment_offered": null, "learning_budget_offered": null, "relocation_assistance": null, "top_startup_sources": [], "posted_at": "2026-04-08T00:00:00.000Z", "apply_url": "https://www.amazon.jobs/en/jobs/10385842/program-manager-ats-roc-quality-management", "apply_url_verified": false, "ats": "amazon_custom", "url_last_checked_alive": null, "removed_at": null, "description_excerpt": "Program Manager, ATS ROC Quality Management Tokyo, JPN ポジション概要 Amazon Transportation Services (ATS) 部門では、お客様とお約束したお届け日に安全かつ正確に商品をお届けすべく、日本全国のAmazon物流拠点を結ぶ大規模な幹線輸送ネットワークを構築・運営しています。1日5,000運行を超えるこの複雑なネットワーク運営の中核を担うRelay Operation Center (ROC) において、輸送品質を管理するQuality Management (QM) チームのメンバーを募集します。 チーム概要 QMチームの主な機能として、幹線輸送（出荷拠点から配達拠点まで）における貨物の輸送品質に対しての管理・改善や、季節変動する輸送量に対する幹線トラック定刻運行の品質管理・改善、悪天候時 (台風・大雪など) におけるイレギュラー時の品質維持と早期回復に向けたプロセス管理を担います。これらの品質水準を高めることで、お客様に最上のサービスを提供します。 職務内容 本ポジションでは上記の品質管理の中核を担うプログラムマネージャーとして、日々のオペレーションの実行から中長期の品質改善のためのプロジェクトまで幅広く担当いただきます。 ・Day-to-dayのオペレーション実行管理（貨物データの調査、分析、短期的改善アクション） ・プロジェクトベースでの輸送品質の中長期改善プランの策定と実行、評価 ・他チームによる施策に対しての品質面での影響評価と品質改善に向けた協業 Key job responsibilities このポジションは担当する業務領域における品質改善を関係者の信頼を得ながらチーム横断的に遂行していく役割となります。また貨物量の増加していく将来において、標準化や自動化を推し進めつつ基準やKPIの高水準化を実現し、チームのパフォーマンスを最大化させて組織成長に貢献します。 A day in the life 50%：他部門との調整やプロジェクトの進行/管理 30%：チームの成果物や施策レビュー 20%：メトリクス策定と管理 【休日】土日祝 【勤務時間】フレックス勤務 【働き方】原則：週5日品川オフィスまたは茨木拠点への出社 About the team 本ポジションの所属部門等に関する詳細は、下記リンク先をご参照ください。 【部門】 ■サプライチェーンマネジメント(SCM)・ミドルマイル部門の紹介 ~~社員インタビュー~~ 【職種】 ■プロジェクトマネジメント職種の紹介 ■事業企画/プランニング職種の紹介 【勤務地】 ■東京オフィス(本社)の紹介 ―――――――――――――――――― Amazon は多様かつインクルーシブな職場づくりを目指しています。Amazonは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。https://www.amazon.jobs/disability/jp ＊オペレーション部門 DEIの取り組み Basic Qualifications: - ビジネスレベルの日本語力 - 日常会話レベルの英語力 - チームマネジメント経験 - 中級以上のPCスキル（Word, Power Point, Excel(集計関数やピボットテーブルを使った分析) ） - 業務改善経験（KPIの設定および改善に関する実務経験、業務プロセスの検討・改善に関する実務経験、メトリクスを用いた定量的な分析スキルなど） Preferred Qualifications: - SCM/Logisticsの知見（宅配・物流業界慣行の理解など） - 品質管理に関する資格所有又は統計的な手法を用いた業務改善 - SQL/Oracle/Redshiftいずれかのデータベースを使用した経験 - 6名以上のピープルマネージャー経験 - インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きであること Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. 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